booked meeting room for 40 people. very accommodating. service was great. Jerrica, Tiffany and dennis treated us like family
highly reccomend this hotel
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- Holiday Inn Houston

booked meeting room for 40 people. very accommodating. service was great. Jerrica, Tiffany and dennis treated us like family
highly reccomend this hotel
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This hotel went well beyond my expectations, and I bragged to my friends who stayed at the Hilton! The rooms were huge, be sure to get the jacuzzi suite! Jerrica, the manager, and Tiffeny, were the best hotel employees I have ever met. I would never stay at any other hotel than this one. The hotel was the highlight of...
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This quaint hotel is most conveniently located 5 minutes from Bush intercontinental airport. There is ample secure parking. The rooms were updated and immaculately clean with quality toiletries, The staff is so wonderful. We forgot a few random things and they accommodated everything we needed, and they went the extra mile when I had a terrible migraine headache in the...
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I arrived without a reservation after realizing I needed a place to sleep during my long airport layover. I was greeted and checked in very courteously. Since I was checked out extremely early and missing the breakfast, the very friendly clerk found a granola bar and apple for me. The room was clean and quiet, and my 4:30 airport shuttle...
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Although your stay with us was short it is very gratifying to know that my staff made an impression on you, come back and see us soon!!!
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I've stayed here a couple of times and always enjoyed my stay. This hotel offers great value, dependable shuttle service, excellent front service (Darius is very helpful and nice), nice breakfast. Would recommend it without hesitation.
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Thank you for your review and your continued business with us we love to hear how well the staff takes care of our guests but after staying with us once you are family now!!!
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Jerrica Connor has got a great team and a great hotel. Excellent location, Good Value. True "Free Hot Breakfast". Darius at the front desk was very helpful, got us in our room early and put our rooms together. And provided local restaurant info. We were in Houston for unfortunate Family Business and the staff bent over backwards to make it...
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I know that the reason your family was here was very unfortunate but we are glad that we got to meet and talk with all of you, your entire family was great!!! Remember next time that you are in town your Houston family is waiting for you at the Wingate!!!
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Although I encountered several issues with the property the staff was exceptionally professional the entire time. Each person showed an interest to my issues and compliants without showing one sign of unconcern or frustration. The way they handled the entire situation with my complaints was awesome. I can not complain about the staff. They made my staying bearable. They should...
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I know that you had a few issues during your stay which again I apologize but I'm glad that you still commend the front desk agents as they did their best to try and accommodate you. Although there are some situations where the staff can only do so much I know that my team will continue to go above and...
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I brought a group of College Students on a business trip and we stayed at the Wingate. While the hotel itself is in pretty good condition, there were numerous problems with housekeeping and the front desk staff. Our first night there, the rooms were not cleaned by housekeeping. When I approached the young lady at the front desk about the...
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I greatly apologize for your inconvenience but it is hotel policy that rooms are not serviced same day check-in. The front desk agent that you informed may have seemed a bit frustrated because housekeeping was already gone for the day and I can assure you that any phone conversations that you may have heard were work related as they were...
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Last February I stayed at the Wingate, because the hotel I normally stay in was fully booked.
It takes about 20 minutes by shuttle to get there, and must say that their way of transportation was great. Once their shuttle arrives at the terminal, you get greeted by one of their staff members who drives you to the hotel. At...
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Hopefully we will be your first choice each time you visit our wonderful City of Houston!!! Although our location isn't the greatest our shuttle can take you to restaurants along the route to the airport that way you can save on a taxi. Hope to see you soon
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Selected this hotel as was arriving at IAH late one night and departing from IAH the next morning. I selected this hotel based on a number of Tripadvisor reviews. The complimentary shuttle was nice, the checkin staff were friendly, but maybe I just received a poor room, 324. The A/C didn't seem to work well, maybe a thermostat problem. But...
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The a/c unit build-up is unacceptable and our maintenance and porter have been working to clean each and every unit as we do pride ourselves on cleanliness and should there be any issues we try to resolve them ASAP. I think that you will find that we have more to offer other than just a good rate if you stay...
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