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Wingate by Wyndham Bush Intercontinental Airport

2.5 of 5
1330 N Sam Houston Pkwy E, Houston, TX 77032 (Formerly Holiday Inn Express Hotel & Suites Houston West-Intercontinental)
Hotel amenities
Wingate by Wyndham Bush Intercontinental Airport
Ranked #51 of 429 hotels in Houston
4.5 of 5 stars 43 Reviews
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43 reviews from our community

    Trip type
Traveller rating
    21
    12
    8
    2
    0
Date Rating
Austin, Texas
1 review
5 of 5 stars Reviewed 25 May 2012 NEW

booked meeting room for 40 people. very accommodating. service was great. Jerrica, Tiffany and dennis treated us like family highly reccomend this hotel More

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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 14 May 2012

This hotel went well beyond my expectations, and I bragged to my friends who stayed at the Hilton! The rooms were huge, be sure to get the jacuzzi suite! Jerrica, the manager, and Tiffeny, were the best hotel employees I have ever met. I would never stay at any other hotel than this one. The hotel was the highlight of... More

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Houston
1 review
5 of 5 stars Reviewed 10 May 2012

This quaint hotel is most conveniently located 5 minutes from Bush intercontinental airport. There is ample secure parking. The rooms were updated and immaculately clean with quality toiletries, The staff is so wonderful. We forgot a few random things and they accommodated everything we needed, and they went the extra mile when I had a terrible migraine headache in the... More

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Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 May 2012
1
person found this review helpful

I arrived without a reservation after realizing I needed a place to sleep during my long airport layover. I was greeted and checked in very courteously. Since I was checked out extremely early and missing the breakfast, the very friendly clerk found a granola bar and apple for me. The room was clean and quiet, and my 4:30 airport shuttle... More

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Jerrica Conner, General Manager at Wingate by Wyndham Bush Intercontinental Airport, responded to this review
25 May 2012

Although your stay with us was short it is very gratifying to know that my staff made an impression on you, come back and see us soon!!! More

1 review
5 of 5 stars Reviewed 30 April 2012

I've stayed here a couple of times and always enjoyed my stay. This hotel offers great value, dependable shuttle service, excellent front service (Darius is very helpful and nice), nice breakfast. Would recommend it without hesitation. More

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Jerrica Conner, General Manager at Wingate by Wyndham Bush Intercontinental Airport, responded to this review
25 May 2012

Thank you for your review and your continued business with us we love to hear how well the staff takes care of our guests but after staying with us once you are family now!!! More

Tampa
1 review
5 of 5 stars Reviewed 28 April 2012

Jerrica Connor has got a great team and a great hotel. Excellent location, Good Value. True "Free Hot Breakfast". Darius at the front desk was very helpful, got us in our room early and put our rooms together. And provided local restaurant info. We were in Houston for unfortunate Family Business and the staff bent over backwards to make it... More

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Jerrica Conner, General Manager at Wingate by Wyndham Bush Intercontinental Airport, responded to this review
25 May 2012

I know that the reason your family was here was very unfortunate but we are glad that we got to meet and talk with all of you, your entire family was great!!! Remember next time that you are in town your Houston family is waiting for you at the Wingate!!! More

Zachary LA
1 review
3 of 5 stars Reviewed 24 April 2012

Although I encountered several issues with the property the staff was exceptionally professional the entire time. Each person showed an interest to my issues and compliants without showing one sign of unconcern or frustration. The way they handled the entire situation with my complaints was awesome. I can not complain about the staff. They made my staying bearable. They should... More

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Jerrica Conner, General Manager at Wingate by Wyndham Bush Intercontinental Airport, responded to this review
25 May 2012

I know that you had a few issues during your stay which again I apologize but I'm glad that you still commend the front desk agents as they did their best to try and accommodate you. Although there are some situations where the staff can only do so much I know that my team will continue to go above and... More

Hattiesburg,
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 22 April 2012

I brought a group of College Students on a business trip and we stayed at the Wingate. While the hotel itself is in pretty good condition, there were numerous problems with housekeeping and the front desk staff. Our first night there, the rooms were not cleaned by housekeeping. When I approached the young lady at the front desk about the... More

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Jerrica Conner, General Manager at Wingate by Wyndham Bush Intercontinental Airport, responded to this review
25 May 2012

I greatly apologize for your inconvenience but it is hotel policy that rooms are not serviced same day check-in. The front desk agent that you informed may have seemed a bit frustrated because housekeeping was already gone for the day and I can assure you that any phone conversations that you may have heard were work related as they were... More

Belize
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 25 March 2012

Last February I stayed at the Wingate, because the hotel I normally stay in was fully booked. It takes about 20 minutes by shuttle to get there, and must say that their way of transportation was great. Once their shuttle arrives at the terminal, you get greeted by one of their staff members who drives you to the hotel. At... More

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Jerrica Conner, General Manager at Wingate by Wyndham Bush Intercontinental Airport, responded to this review
11 April 2012

Hopefully we will be your first choice each time you visit our wonderful City of Houston!!! Although our location isn't the greatest our shuttle can take you to restaurants along the route to the airport that way you can save on a taxi. Hope to see you soon More

Buffalo
Senior Contributor
22 reviews 22 reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 22 March 2012

Selected this hotel as was arriving at IAH late one night and departing from IAH the next morning. I selected this hotel based on a number of Tripadvisor reviews. The complimentary shuttle was nice, the checkin staff were friendly, but maybe I just received a poor room, 324. The A/C didn't seem to work well, maybe a thermostat problem. But... More

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Jerrica Conner, General Manager at Wingate by Wyndham Bush Intercontinental Airport, responded to this review
11 April 2012

The a/c unit build-up is unacceptable and our maintenance and porter have been working to clean each and every unit as we do pride ourselves on cleanliness and should there be any issues we try to resolve them ASAP. I think that you will find that we have more to offer other than just a good rate if you stay... More

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Additional Information about Wingate by Wyndham Bush Intercontinental Airport

  • Holiday Inn Houston
Address: 1330 N Sam Houston Pkwy E, Houston, TX 77032 (Formerly Holiday Inn Express Hotel & Suites Houston West-Intercontinental)
Price range (per night):* RM231 - 386

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Wingate by Wyndham Bush Intercontinental Airport
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