I stayed for 4 days, and the staff was amazing! I asked Jo at the front desk about the closest pharmacy, and she checked with me the next day to see if I got to one, or if I needed to still get some things. Sonny, the shuttle driver, would take me. He seemed to be a my beck and... More

This hotel is on the outskirts of the main downtown areas but within walking, cab or shuttle distance. It is my understanding the hotel shuttle is very accommodating though we did not use it. Staff was very friendly, warm and inviting. Our room was HUGE, a nice king bed, clean sheets, a/c very cold, big screen tv with cable, hbo... More

I highly recommend a stay at this Best Western. The rooms were very clean and the staff went out of their way to take care of my group of business associates. More

On a recent business trip to Houston I had the opportunity to stay at Best Western Plus Inns and Suites in downtown Houston. The rooms were clean, updated, and spacious. I have been in "big name" hotels that were not even close to being as nice as the room at Best Western Plus. The staff is over the top friendly... More

Great Friendly Staff, Clean Rooms, and great Service. They also provide shuttle service Downtown, which is a very short ride. More

My visit to Texas was not for pleasure. I was there to attend the murder trial for my brother. The staff was very helpful and caring. Our rooms and the hotel were very clean and comfortable. I can not find one thing bad too say. I would like to give a big shout out to Sonny. He drove the shuttle... More

I was traveling alone and the employees went out of their way to be helpful. Rooms are spacious well equipped w amenities. I would highly recommend this hotel.. More

I stayed at the the BW Downtown on two separate business trips in Nov. 2011. The access to downtown is perfect--a 10 minute walk to the office, although the shuttle is availble free of charge. The rooms are a bit larger than average, and the beds and bedding were very comfortable. One thing that struck me is that the place... More

This is my first year to go to with a group of Quilter from southeast Kansas to the International Quilt Festival. We have never stayed in a hotel that was so accommodating. We were glad to see that the shuttle was extended for the weekend to accommodate all of us. Especially me when I forgot my prescription medicine and they... More