I was attending a conference at the convention centre and I couldn't have asked for more from Hilton Americas. Excellent facilities, large room with a fab view of downtown and a direct link into the convention centre itself. Set up to cater for the business market and it works, I would recommend to anyone attending a conference in Houston.
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Dear Oliver N,
Thank you for your review and your recommendation.
We look forward to welcoming you back.
Regards,
Hilton Americas-Houston
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I travel to Houston and work in Midtown often- this is a good location, and good quality hotel.
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Dear JrMushroom,
Thank you for providing your feedback on TripAdvisor.
We appreciate you staying with us and we look forward to welcoming you back.
Regards,
Hilton Americas-Houston
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The hotel is conveniently located by the the Convention Center, attached in fact. The only glitch I experienced was an unreasonably long wait for valet to bring car up. Really good service.
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Dear mac34,
Thank you for your feedback on your Hilton Americas-Houston experience.
It is great to read you enjoyed your stay. We apologize for the delay in retrieving your vehicle from valet and we will be sure to review this with our valet/parking team.
Thank you again and we look forward to welcoming you back.
Regards,
Hilton Americas-Houston
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This is a very good convention hotel it is attached to the George R Brown convetion center so if the weather is not great you do not have to go outside. The Toyota Center is just across the street so we caught two games while we there. Also, Minute Maid Park is an easy walk of about two blocks for...
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Dear jaf24,
Thank you for taking the time to share your experience at the Hilton Americas-Houston on TripAdvisor.
We appreciate you recognizing our great location to the many attractions in the area and, more importantly, our service oriented team. Our goal to to care for, value and respect our guests and we appreciate hearing when our guests leave feeling as...
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In my experience, Hilton hotels can vary a bit. Hilton Americas - Houston is on the higher end. The layout and service is business-oriented. Lobby, conference rooms, bedrooms, and customer service ran smoothly during our visit. Indoor skybridges connect the Hilton to the Convention Center next door. We took advantage of the free hotel shuttle on a couple occasions to...
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Dear Skewbee,
Thank you for sharing your Hilton Americas-Houston experience on TripAdvisor.
We were pleased to read you were able to use our complimentary shuttle service and our team was prompt with your requests.
Thank you for your review and for staying with us.
Regards,
Hilton Americas-Houston
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I travel to Houston quite frequently, and I prefer to stay at Hilton Americas when I’m in town. The property is located beside The George R. Brown convention center, so it is quite close to downtown attractions. They offer a parking garage and valet parking for a nominal fee. However, I prefer to park on the street as it’s free...
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Dear jcoe,
Thank you for such a detailed review and highlighting your great experience.
We want to make sure you and all of our guests feel cared for, valued and respected and we appreciate hearing when we have achieved or exceeded our goal. This combined with a great product and location will continue to provide travelers the perfect experience in...
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Really nice hotel. I was there for a convention with over 2,300 people. They handled everything with ease. The staff was always courteous, smiling and willing to help even though I know it must have been a very hectic time for them. The food was delicious and the it just seemed that they went over and beyond to make sure...
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Dear Jvmac,
Thank you so much for your very nice review and recognition of our team. We always want our guests to feel cared for, valued and respected and appreciate hearing when we have achieved or exceeded our goal.
We have shared your comments on our delicious food with our Culinary team.
Thank you again for your feedback and your...
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This is a big busy conference hotel, but has excellent customer service throughout the hotel including the front desk staff, valet, Hilton honors lounge, and cleaning folks. I have stayed at this property during business trips, not with a conference and never feel like the staff only pays attention to the conference participants. The location is convenient to downtown. Rooms...
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Dear Mmmck,
Thank you for sharing your Hilton Americas-Houston experience on TripAdvisor.
Your recognition of our team is greatly appreciated. They truly are our greatest asset.
As you mentioned we have a convenient location being next to the Toyota Center (Home of the Houston Rockets and great concerts), near Minute Maid Park (Home of the Houston Astros) , across Discovery...
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Great location with beautiful views of downtown Houston. Beautiful rooms. Friendly staff.
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I was staying in this beautiful hotel during a busy time as they were exiting one conference and welcoming another but as I was driven in they were doing it with grace and style! I was greeted and taken to register and shown to my elevator to the concierge floor. The Bell Man arranged my shopping trip to the Galleria...
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Dear Lacleveland,
Thank you for sharing your Hilton Americas-Houston experience on TripAdvisor and you recognizing the great service our team provided.
Our goal is to ensure all of our guests feel cared for, valued and respected while continuing to provide AAA Four Diamond service.
Thank you again for your review and we look forward to welcoming you back.
Regards,
Hilton...
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