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Hotel ZaZa Houston

4.0 of 5
5701 Main Street, Houston, TX 77005
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Hotel ZaZa Houston
Ranked #40 of 437 hotels in Houston
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572 reviews from our community

Traveller rating
    333
    129
    44
    41
    25
See reviews for
Families
68
 
Couples
186
 
Solo
51
 
Business
196
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 May 2013 NEW

From the moment you check in, the service was stellar and all about you. The staff goes out of their way to make sure your stay is perfect. Makes going to Houston on business worth the trip! Make sure you sign up for their rewards program - definitely worth it. Great 'turn down treats' at night. Yummy!

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Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review
22 May 2013

Meetingtravelgal! Thank you for the excellent feedback! I am pleased that you had a fantastic overall experience at Hotel ZaZa recently! The ZIP program is definitely an awesome rewards program; I am glad you are reaping the benefits! Please touch base when your travels return you to Houston, as I will have my staff roll out the reddest of red... More

Chicago, Illinois
Top Contributor
130 reviews 130 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Can't beat the location for convenient access to the Museum District (and the hotel shuttle will take you and pick you up at the ones located a little further away. , although you may have to wait for the shuttle). Our room was advertised as a double, but really was a single (the bed was a short double rather than... More

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See 3 more reviews by metaligenics for Houston
Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review
22 May 2013

metaligenics! Thank you for the review! I am glad you enjoyed the location of the hotel; ZaZa is situated in the lovely Museum District! In regards to Monarch and the pool area, I am happy you found both places delightful! As for the design of the hotel, ZaZa is unlike any other hospitality establishment! We definitely try to stretch the... More

Aberdeen, United Kingdom
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Located conveniently in the museum district, this boutique hotel provides an alternative to the big chains. The staff are young and full of energy making this an ideal stay for either business or pleasure. I loved the pool area, the spa and the bar. My room wasn't that great, a bit tired and the air conditioning was noisy otherwise I'd... More

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See 5 more reviews by PijuDo for Houston
Brooklyn, New York
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 May 2013

I spent 2 days / 1night in Houston to attend Tristan and Isolde at the Opera House and visit museums and galleries. I have a really good experience at Zaza Hotel. The location is absolutely perfect, close to all the main museums and the metro. The check in was fast and efficient. The check is at 4pm but they gave... More

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See 3 more reviews by luzzien for Houston
Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review
17 May 2013

luzzien! Thank you for the feedback! I am pleased to read that you enjoyed your first visit to Houston! The arts scene in H-town is definitely something worth experiencing! Hotel ZaZa is located in a lovely part of H-town's Museum District, and the metro is an excellent transporation option; however, if you are looking for a swanky, smooth ride through... More

Nashville, Tennessee
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 13 May 2013

I got a room here for my wife and I for our anniversary because everyone said it was the place to go. I'll get to the two things I always make a point to talk about in any review of a hotel or B&B, the bed and the shower. The bed was comfortable. Not the best bed I have every... More

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Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review
17 May 2013

MTSUDaff! Thank you for the review. I am happy to read that your anniversary celebration at ZaZa was enjoyable! The showers and beds are definitely top notch at the Z! In regards to the Magic Carpet Ride, I am pleased that you enjoyed the complimentary shuttle service! The Z team is happy to drive guests anywhere within a 5-mile radius... More

The Woodlands, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 13 May 2013

My personal experience at the Hotel ZaZa was a nightmare. I was attending an evening celebration at the Hotel ZaZa. There had been multiple celebration events on the main floor that evening between 7:00 pm - 11:00 pm (est.). Upon leaving the event that I had attended. I could not find my valet ticket. I addressed the issue at the... More

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ZaZaHouston, General Manager at Hotel ZaZa Houston, responded to this review
20 May 2013

Dear Klaus C, Thanks for your review. A little background for the audience. We have a dedicated security team for our guests' safety as well as contracting with local law enforcement for traffic control, etc. Both work in tandem to ensure a secure environment for our guests, a very secure environment. When one person's idea of fun infringes on another... More

1 review
5 of 5 stars Reviewed 12 May 2013 via mobile

Recently stayed at the ZaZa and unfortunately had to go home early due to unexpected death. Staff was very kind and understanding. It was very much appreciated by my wife and myself. The hotel itself was very nice and has an "attitude" which was very refreshing in these days of computer generated decor. Hope to return some day.

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Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review
13 May 2013

Colin L! Thank you for the review. I am pleased to read that my staff provided fine hospitality to you and your wife during your recent visit at Hotel ZaZa. Also, I am glad you enjoyed the decor of the hotel! ZaZa is definitely not your typical hospitality establishment. When your travels return you to H-town, please touch base. I... More

Bracknell
Top Contributor
76 reviews 76 reviews
36 hotel reviews
Reviews in 49 cities Reviews in 49 cities
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 10 May 2013

We stayed for several nights to recover from our transatlantic flight and to visit the museums. The location was perfect for the Museum of Fine Art which is just across the road from the hotel entrance. Our first impression of ZaZa was the very dark lobby area followed by the relatively small size of our room for an expensive upmarket... More

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See 5 more reviews by rjg4321 for Houston
Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review
15 May 2013

rjg4321, Thank you for the review! I am pleased that you received great service from the ZaZa team during your time at the hotel. In regards to the lighting, a few adjustments have been made to provide a brighter atmosphere for guests! I am glad you enjoyed the location of the Z! As for the valet price, Hotel ZaZa's rate... More

United Kingdom
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 7 May 2013

Our one night stay at the ZaZa hotel was enjoyable. On the Saturday in question there were three wedding receptions in the hotel. It is to the hotel's credit that we were not really aware of this apart from the fact that the cocktail bar was a little busier than usual. The valet parking was slick and professional. We also... More

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Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review
13 May 2013

SlowDance! Thank you for the excellent feedback! I am pleased to read that you had a fantastic experience at Hotel ZaZa last month! The complimentary Magic Carpet Ride service is one of the many gems of ZaZa; I am glad you found the service efficient. Come on back soon and dive into ZaZa's refreshing Poolside area, or escape to the... More

Senior Contributor
37 reviews 37 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 7 May 2013

Hotel ZaZa Houston is a unique boutique hotel with great amenities, terrific service, decent food on property, and a - well, unique - sense of style. This is an adult hotel, and is not well situated for those traveling with kids. But for those of us who travel alone or as a couple, it is a wonderful oasis. Be aware... More

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Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review
15 May 2013

Sullibud! Thank you for the wonderful feedback! I am pleased that you found Hotel ZaZa to be a UNIQUE hospitality establishment! The Z is definitely not a cookie-cutter hotel. Please touch base when your travels return you to Houston, as I will have my staff roll out the reddest of red carpets upon your arrival! More

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Additional Information about Hotel ZaZa Houston

Address: 5701 Main Street, Houston, TX 77005
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #40 of 437 hotels in Houston
Price range (per night): RM806 - 1,020
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
A luxury hotel including restaurants, pool, fitness center, spa & spa cafe with a pet friendly policy located in downtown Houston. Known for their sophisticated service and modern interior. ... more   less 
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