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Holiday Inn Houston S - NRG Area - Med Ctr, an IHG Hotel

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Traveller (102)
Room & Suite (67)
Dining (17)

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About

#145 of 538 hotels in Houston
Location
Cleanliness
Service
Value
Our Holiday Inn Houston NRG /Medical Area is located next door to NRG Stadium and NRG Park in south Houston. The hotel is easily accessible from the 610 loop and the downtown, while Minute Maid Park, Museum District and the George R. Brown Convention Center are just minutes away. The Texas Medical Center is less than two miles away and the hotel offers shuttle transportation to all of these medical facilities including the acclaimed MD Anderson Cancer Center. The popular Houston Museum District is just minutes from our Houston, Texas hotel near Hermann Park including the Houston Zoo. Our hotel in Houston offers spacious rooms and suites with plenty of room for the whole family. Top hotel amenities include mini fridges and microwaves and Keurig Coffee Maker with daily coffee in all of our hotel guest rooms. Hotel provides work areas with premium business features such as complimentary wireless Internet and complimentary local and 1-800 calls.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Vending machine
Shuttle bus service
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Languages Spoken
English
444Reviews10Q+A72Room tips
Traveller rating
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Texas_Roadrunner_77 wrote a review 8 Mar
Texas64 contributions5 helpful votes
We stay here every year during Houston Livestock Show and Rodeo. It is adjacent to the NRG property so you can walk out the back door and head to the stadium, NRG Center, NRG Arena, carnival, etc. Manager Britney Nicole and her staff are very hospitable and attentive to anything you need during your stay. The rooms are always clean and comfortable. If you’re going to anything at the NRG complex this is your place to stay!!
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Date of stay: March 2024Trip type: Travelled with family
Room Tip: Try to get in and get parked before rodeo traffic comes in. Very easy to get an Uber to anywhere.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Emma K wrote a review Apr 2023
Australia38 contributions21 helpful votes
Hotel's Favourite
5 stars for the location being so close to NRG park. 3 stars for the actual hotel. My room was clean, a good size, and safe. I booked for the location and paid way more than the room was worth but the walking distance to NRG park made it worth it. There was a long queue for check in at 3:00pm as there was a concert on at the stadium starting at 4:30pm. It would have been nice if they could have started checking people in earlier on these special occasions if possible.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
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michael wrote a review Feb 2024
Houston, Texas1 contribution
Christina is the most loving care front desk worker she is so awesome she gose out of her way to make the guest feel comfortable and welcome she give her attention to each and every guest that she incounters with when she talks to u she makes u feel like that u r more than just a guest
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Divyne Aiko, Guest Services / Front Office at Holiday Inn Houston S - NRG Area - Med Ctr, an IHG Hotel
Responded 3 weeks ago
Hello Excursion52748662331, Christiana is indeed a rockstar and a great asset to our team. Your comments are greatly appreciated and I will be sure that they are passed on to her. We hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aaron B wrote a review Feb 2024
1 contribution
Christiana was phenomenal. Check in process was smooth she was beyond helpful. She gave me complimentary water and ensured that I would be safe here at the property. Room is decent. Definitely needs improvement but overall service is impeccable. Location is great as well.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Divyne Aiko, Guest Services / Front Office at Holiday Inn Houston S - NRG Area - Med Ctr, an IHG Hotel
Responded 4 weeks ago
Hello aaronbO7113MV, Thank you for taking the time to provide your feedback! Christiana is indeed phenomenal and I will be sure to pass on your kind words to her. I am glad that you enjoyed your stay with us and hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Haley wrote a review Jan 2024
Burkburnett, Texas1 contribution
My son and I stayed just one night here, we were in town for a doctors appointment. We arrived late, about 1230 at night. Christiana was at the desk to check us in. She was very polite and helpful. Great customer service goes a long way when you’re traveling, just makes it easier. I’m not terribly picky when it comes to hotels, so, as long as my room is clean, I am satisfied. The sheets and towels were clean, the water was hot, and the air conditioner worked fine. Additionally, they provide a hotel shuttle anywhere within a 3 mile radius. Our shuttle driver was very personable. Overall, very satisfied with our visit. Will stay here again!
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Date of stay: January 2024Trip type: Travelled on business
Room Tip: Plenty of parking in a gated lot, with overnight security.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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pwc2017 wrote a review Jan 2024
Los Angeles, California9 contributions5 helpful votes
I picked this hotel because of its barely 10 minutes walk to NRG Stadium. We were here for the College Football Championship Game on Jan. 8th. While the price for our King Suite Top Floor was very high, the convenience of this location to the stadium made it worth the extra dollars. The suite was neat, simple and had all the basic necessities. It met its purpose for our weekend. The view of the NRG Stadium was icing on the cake! We thank Jonah at the Front Desk for making this happen. I told him our purpose of the stay and he made sure we got the suite with that view. Prior to our arrival, I had called several times and each time, he answered my questions completely, reassuringly and with the utmost of manners. Within an hour after our check in, Jonah called to make sure everything was okay because he remembered me from our prior phone conversations. Wow! He is awesome! Thank you Johan for making this extra special for me and my son. Go Blue! Pat C.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Carolina N wrote a review Dec 2023
1 contribution
The hotel remodelling is working out quite well. The lobby and restaurant look fabulous. When i checked in, i was met by Jeraldina, who helped me out, explained everything patiently, and made me feel at ease. Furthermore, my room was big and comfy.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rocío G wrote a review Dec 2023
1 contribution
Great hotel; room was big, clean and cozy, there's a fitness area and restaurant as well. Plus, had the best check-in experience with Jeraldina!! She was very nice, polite and helpful, which feels awesome after a long day of traveling. Other staff members such as Christianna and Michael were also nice with us. Excellent service. Definitely recommend!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Eddie H wrote a review Dec 2023
1 contribution
+1
Horribly dirty rooms and still charged for 1 night after I left within 10 minutes, I wrote a review on IHG app and they have not approved it nor the pictures so they are dishonest about the ratings there. Bed covers were torn and unidentified stains everywhere. The workers seemed nice but they had to call a manager to “approve” my cancellation
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: Don’t stay here Residence Inn isn’t too far away MUCH cleaner.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Houston S - NRG Area - Med Ctr, an IHG Hotel
Responded 25 Dec 2023
Hi Eddie H, We appreciate you choosing the Holiday Inn Houston South - NRG Area - Medical Center for your leisure stay. We strive to give an impressive hotel experience, and I apologize for what happened during your stay. We value every bit of our guest experience and will notify our upper hotel management team. I assure you that we will take necessary corrective measures to avoid any issues from occurring again. I have sent you a private message to discuss this further. I hope we'll remain your dependable choice, as we promise to make your stay more memorable and exciting. Yours in hospitality, Melissa P Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mark B wrote a review Nov 2023
London, United Kingdom29 contributions39 helpful votes
A fairly average hotel with no great plus points but certainly some down points. Mainly Olga in the breakfast restaurant. She seems to take offence to many things and certainly doesn't know the meaning of customer service. The restaurant was virtually empty so I found a table that I liked and sat down. She didn't like that to start with. Then I dared to use a 2nd knife to butter my toast as the first 1 was used for something else. Apparently that's not allowed in Olga's restaurant. She has to deliver them as she did in no uncertain terms, when she came back with about 50 paper napkins and slammed about 10 knives and forks down on top of them. Hardly conducive to a nice relaxed start to the day. She told me she'd worked there for 9 years. Well I'm glad I've not been there in the last 9 years and I doubt I'll be back in the next 9 either. She ruined our hotel experience.
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Date of stay: November 2023
Value
Location
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Trip type: Travelled with friends
Room Tip: Avoid breakfast if Olga is on.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Houston S - NRG Area - Med Ctr, an IHG Hotel
Responded 22 Dec 2023
Hi clare b, Thank you for choosing Holiday Inn Houston South - NRG Area - Medical Center. We strive to champion your business and leisure travels. I am sorry your stay was not as expected. I've communicated your feedback to our hotel management. I trust that they will take the necessary actions to identify the areas that require improvement. Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional experience you deserve! Best Regards, Alice P. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 542 - RM 1,509 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn houston reliant park area hotel houston
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
238
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN HOUSTON S - NRG AREA - MED CTR, AN IHG HOTEL: UPDATED 2024 Reviews, Price Comparison and 176 Photos (TX) - Tripadvisor

Frequently Asked Questions about Holiday Inn Houston S - NRG Area - Med Ctr, an IHG Hotel
Which popular attractions are close to Holiday Inn Houston S - NRG Area - Med Ctr, an IHG Hotel?
Nearby attractions include Rodeo Houston or Houston Livestock Show and Rodeo (0.4 km), NRG Stadium (0.4 km), and NRG Park (0.4 km).
What are some of the property amenities at Holiday Inn Houston S - NRG Area - Med Ctr, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Houston S - NRG Area - Med Ctr, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Houston S - NRG Area - Med Ctr, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Houston S - NRG Area - Med Ctr, an IHG Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Holiday Inn Houston S - NRG Area - Med Ctr, an IHG Hotel?
Conveniently located restaurants include Dimassi's Mediterranean Buffet, Olive Garden Italian Kitchen, and Five Guys.
Are there opportunities to exercise at Holiday Inn Houston S - NRG Area - Med Ctr, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Houston S - NRG Area - Med Ctr, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Houston S - NRG Area - Med Ctr, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Houston S - NRG Area - Med Ctr, an IHG Hotel?
Many travellers enjoy visiting Bayou Bend Collection and Gardens (7.5 km), Rienzi Mansion (7.4 km), and First Presbyterian Church of Houston (4.6 km).
Is Holiday Inn Houston S - NRG Area - Med Ctr, an IHG Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.