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Park Inn by Radisson DFW Airport South Hotel Reviews, Irving

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All 77 Irving hotels

Park Inn by Radisson DFW Airport South

3.0 of 5
4600 W Airport Freeway, Irving, TX 75062
Hotel amenities
Park Inn by Radisson DFW Airport South
57 traveller photos
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61%
Ranked #37 of 77 hotels in Irving
3.5 of 5 stars 180 Reviews
Most recent review
“A Pleasant Surprise”
5 of 5 stars Reviewed 28 May 2013
Nikkis67 Dallas, Texas, United States
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180 reviews from our community

Traveller rating
    63
    44
    30
    25
    18
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Families
29
 
Couples
30
 
Solo
26
 
Business
62
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Dallas, Texas, United States
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“A Pleasant Surprise”
5 of 5 stars Reviewed 28 May 2013

This hotel is a quiet treasure close to DFW airport. The hotel was very clean and the staff was very friendly. The fitness room was just what I needed. The hotel a great exceeded my expectations. The housekeeping staff cleaned my room daily like magic fairies. I really appreciate the effort they put into all the services they provided.

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sally75062, General Manager at Park Inn by Radisson DFW Airport South, responded to this review
30 May 2013

On behalf of the entire staff here at the Park Inn by Radisson DFW Airport South, I want to thank you for your kind words. I am thrilled to read that you were greatly impressed by our rooms, our service. We strive towards the highest degree of guest satisfaction, and generous compliments such as yours, motivate us to do even... More

Gold Coast, Australia
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
“Over 1 hour wait for airport shuttle = instant 1 star”
1 of 5 stars Reviewed 15 May 2013

Called for airport shuttle was told it would be about 15 mins. Called 20 mins later - told it will just be a couple of minutes. Called another 20 minutes later - the shuttle will be 20 minutes. End up sitting in same spot for over 1 hour looking at each vehicle as it drives by. Then hotel (acting manager)... More

Was this review helpful? Yes 2
sally75062, General Manager at Park Inn by Radisson DFW Airport South, responded to this review
20 May 2013

On behalf of the entire staff at the Park Inn by Radisson DFW Airport South, I apologize for the delay in picking you up. I have addressed the issue with my team and we are taking every measure to ensure this does not happen again. We truly appreciate the feedback, and will use it to fine tune operations at the... More

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“Great Park & Fly Hotel at DFW”
5 of 5 stars Reviewed 14 May 2013

Very nice rooms, light meals available, bar, & airport shuttle. Free hot breakfast. Stay for a night & you can park your car 14 days for free. We’ve flown out of DFW for years & have used several hotels with free parking. Park Inn beats them all hands-down!

Was this review helpful? Yes
sally75062, General Manager at Park Inn by Radisson DFW Airport South, responded to this review
20 May 2013

On behalf of all the staff here at the hotel, we thank you for your kind words. We are thrilled to read that your enjoyed our Park, Sleep and Fly service. We are extremely happy to know that our staff picked you up promptly and gave you excellent service. Guest satisfaction is of prime importance to us, and we strive... More

Atlanta, Georgia
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Close to the Airport”
4 of 5 stars Reviewed 8 May 2013

Great location. Nice clean rooms. The indoor pool is a nice touch. The pool was closed but looked clean. Friendly staff. The rooms have beds with "Sleep number" technology. Made for a good nights sleep. Will definitely stay again. The business center was helpful for printing boarding passes and checking flight status.

Was this review helpful? Yes
sally75062, General Manager at Park Inn by Radisson DFW Airport South, responded to this review
20 May 2013

On behalf of the entire staff here at the Park Inn by Radisson DFW Airport South, we thank you for your compliments. We are extremely happy to know that you enjoyed your stay at the hotel, and being close to the DFW International Airport Hotel, you found the location extremely convenient. We thank you for sharing your experience with fellow... More

Kempner
Contributor
13 reviews 13 reviews
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“Always a great experience”
5 of 5 stars Reviewed 7 May 2013

Whenever we are going to a Texas Rangers game or a Dallas Cowboys game we always stay at this hotel. The staff is always friendly and the rooms are great. Last time we stayed we were upgraded to a suite. The master bedroom bed was so comfortable and the friend we had with us said that she slept very comfortable... More

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sally75062, General Manager at Park Inn by Radisson DFW Airport South, responded to this review
20 May 2013

On behalf of the entire hotel at the Park Inn by Radisson DFW Airport South, we thank you for such wonderful words. We are thrilled to read that you always have a great experience at our hotel. We are extremely happy to know that our staff serves you with a smile. We strive for the highest level of guest satisfaction.... More

Plano, Texas
1 review
1 helpful vote 1 helpful vote
“Hotel was extremely rude and was unable to accommodate in any way”
1 of 5 stars Reviewed 26 April 2013 via mobile

Hotel was extremely rude and was unable to accommodate in any way when the room was booked accidentally for the wrong night. No refund, no kindness, horrible customer service by manager and staff. I would never recommend this hotel.

Was this review helpful? Yes 1
sally75062, General Manager at Park Inn by Radisson DFW Airport South, responded to this review
27 April 2013

I am sorry you feel the way you do. I can understand you are upset that you made a booking for the wrong day. That is why you receive confirmatory email to go over the booking to verify everything is correct. If you find any discrepancy, you can always call and make the changes and avoid the situation that happened.... More

Port Lincoln
1 review
1 helpful vote 1 helpful vote
“Excellent”
5 of 5 stars Reviewed 22 April 2013

Highly reccomend anyone to stay here. No complaints what so ever. The staff go out of their way to help. Nothing was too much trouble. Even as far as there drop off and pick up service giving me a ride to the local Mal,l and back several times. Will be staying there again. Cheers!

Was this review helpful? Yes 1
sally75062, General Manager at Park Inn by Radisson DFW Airport South, responded to this review
23 April 2013

On behalf of the entire staff at Park Inn by Radisson DFW Airport South, we thank you for such generous compliments. We are thrilled to know that you enjoyed our excellent services, includng the complimentary shuttle to local areas. Guest satisfaction is extremely important to us, and such wonderful words motivate us to do even better. Thank you and we... More

Key Largo, Florida
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Breakfast with coffee and a smile”
5 of 5 stars Reviewed 19 April 2013

Stayed at this property for a few days and was really impressed with the service and professionalism of Brenda in the restaurant for breakfast. She couldn't have been more pleasant and helpful and always with a smile on her face and a coffee pot in her hand. Thanks Brenda for making my trip a pleasure as you are a great... More

Was this review helpful? Yes
sally75062, General Manager at Park Inn by Radisson DFW Airport South, responded to this review
20 April 2013

On behalf of the entire staff here at the Park Inn by Radisson DFW Airport Hotel, we thank you for your generous compliments about Brenda. Yes, she is truly an asset to the property, and we are thrilled to know that she made your stay such a pleasant one. We look forward to seeing you back again soon, when travel... More

Pittsburgh, PA
Top Contributor
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“OK and Close to Airport”
3 of 5 stars Reviewed 18 April 2013

This hotel appears to have had some recent renovations. The rooms were spacious and clean. There were a few rough spots such as a partially filled hole in the bathroom door, and i found a straight pin in the couch (could have been an ouch!)! They offer the "sleep number" bed, which I couldn't figure out the first night, so... More

Was this review helpful? Yes
See 2 more reviews by Wilson60 for Irving
sally75062, General Manager at Park Inn by Radisson DFW Airport South, responded to this review
20 April 2013

On behalf of the entire staff here at the Park Inn by Radisson, we thank you for taking the time to share your experience at the hotel, with fellow travelers. We want to be your first choice when you travel to the Dallas area, and will work on the areas you mentioned. We truly appreciate the feedback as it helps... More

Saint Louis
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Nice Surprise”
4 of 5 stars Reviewed 12 April 2013

This is a very clean, comfortable place to stay if you need to be near the DFW Airport. They have a free full breakfast and a free cocktail at Happy Hour. Their shuttle service is efficient and the staff are all very nice. It's a great deal for a great price.

Was this review helpful? Yes
sally75062, General Manager at Park Inn by Radisson DFW Airport South, responded to this review
13 April 2013

On behalf of the entire staff at the Park Inn by Radisson DFW Airport South, we thank you for your kind words. We are thrilled to know that you enjoyed your stay with us, and liked the hotel and the excellent services our staff provided you with. We look forward to seeing you back again soon, when travel brings you... More

 
 
Park Inn by Radisson DFW Airport South
Park Inn by Radisson DFW Airport South
3.5 of 5 stars 180 reviews
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Additional Information about Park Inn by Radisson DFW Airport South

Also Known As:
Park Inn By Radisson Dfw Airport South Hotel
Park Inn By Radisson Dfw Airport South Hotel Irving
Radisson Dfw South
Radisson Hotel Irving
Radisson Irving
Irving Radisson
Address: 4600 W Airport Freeway, Irving, TX 75062
Region: United States > Texas > Irving
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotels in Irving
#31 Business Hotels in Irving
Price range (per night): RM279 - 354
Hotel Class:3 star (3*)
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Park Inn by Radisson DFW Airport South
4600 W Airport Freeway
Irving, TX 75062
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