I experienced the loss of several pieces of jewelry while staying at this hotel. I found the dog treat container left in my room and assume it was done while I went to breakfast....taking only 2-3 minutes and occurred on a number of days for about a week. The management was very unhelpful, to the point that the police office... More

Well talking about the stay at TownPlace Suites in Killeen, I have only one negative point to point out which was the breakfast. I may be wrong on this, because with the nature of visit which I did, breakfast was quite essential for me since it was on an official work purpose visit to the Army base, where I think... More

I am writing this review as I am staying at this hotel. I checked in for a one night stay as I had previously stayed at this hotel a couple of years ago. The front desk staff is really nice and responsive. However, found a blood stain on one of the beds! It may have been from one of the... More

First let me start off by saying Ms. Kim is amazing at her job. She is such a sweet person and is always going to the fullest to make sure your stay is a good one. The staff is more then helpful and very polite. The hotel is very clean. One of the BEST Towneplace Suites I have stayed in.... More

I have an 8 month old and a 3 year old...waiting for my husband's return home from Iraq. I am pleasantly surprised how clean & spacious this place is! I am very picky about cleanliness...the bathroom especially is very clean! The fridge is big enough for milk and food, plenty of cups & plates for a family. At night, they... More

We stayed at the Towneplace Suites on a recent househunting trip to the area. The staff are all very nice and helpful. The room we checked into had a strong cleaning product smell, so we requested a move after the first night. They went out of their way to accommodate us ... which was very nice. The second room did... More

This hotel was my "home" for 61 days and nights while I was on a work assignment. The operation of the hotel was adequate, with overall nice and helpful front desk people. Housekeeping was done 3 times per week, with only 1 of those times involving the changing of bed linens and vacuuming. The quality of this work was really... More

I was a Hurricane Ike evacuee. I found the TownePlace Suites to be a comforting safe haven during my time away from home. It was completely relaxing and made a difference in my overall well-being after having suffered significant damage to my home. The staff was exceptionally courteous and helpful and above all sympathetic to my situation. I could not... More

Nice enough. There are a few hotels near each other of similar or better quality (some offer evening meals). Outdoor pool with no hot tub. Gym is adequate, and back streets near the hotel were fine for outdoor running. No place to eat in walking distance. More