Dear Guests, Thank you for taking your valuable time to share with me some of your concerns on your recent stay with us. I wish you and your family would have had a better experience. I would like to comment the feedback you provided. My apologies for the “connecting” rooms not being available on your first attempt to check-in. As... More

We are happy that the Southwest International Boatshow has chosen our marina and hotel as its new headquarters. This is such a great event with vendors of all kinds showcasing their products for 3 days. I am grateful for your nice comments and glad your meeting/conference went well. We do literally 1,000's of meetings a year of all sizes. With... More

Thank you for taking the time to share your thoughts and concerns with our property. I do apologize that you did not find the selections or choices at our Paradise Reef Restaurant satisfactory. Not sure if which meal you had being breakfast, lunch or dinner, and if you ordered off our menu or had the breakfast/lunch buffet, regardless we obviously... More

I will certainly pass on your favorable and rave reviews about Chef Roland’s meals in our Paradise Reef Restaurant. The same Chef and his team are responsible for our Restaurant, Room Service, Lobby Lounge and of course Banquets. We are so fortunate to have his creative and culinary talents along with hit team of dedicated staff. Thank you again for... More

I am so grateful that you truly took the time to mention the positive experience you had while staying at our property. I cannot recall a more detailed review of the hotel, services and our food. I would agree we have a perfect location that puts you in the heart of the Clear Lake area with all the wonderful events,... More

Thank you for the great review. I share all reviews with our staff here and its always good to hear that our guests enjoyed their stay and our service. The weather has been super nice, and the pool will be just right in a few more weeks. You are right, the views from the top floors are very nice and... More

With over 25,000 sq. ft. of meeting space, we have just the right spot for any size conference or social event. We do over 30 Weddings a year and countless corporate events like the one you attended. Thank you so much for the kind words regarding our staff, service and accommodations. I hope you will return soon and enjoy the... More

Dewey Egberts is the coffee we serve, and we get great reviews both in the restaurant and in our banquet department. I was so pleased to read that you enjoyed your visit during your ladies retreat. We are proud to work closely with many groups/organizations and churches for all types of weekend retreats. We have special pricing and packaging for... More

Thank you so much for the kind words regarding your recent stay. We are working hard to remind ourselves each and every day the importance of customer service and that our guests and clients have a choice. I will be sure to share your remarks with our Culinary Team and Maintenance Staff so they will know that their efforts are... More