We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 53 Lubbock hotels

Holiday Inn Lubbock Park Plaza

3.0 of 5
3201 South Loop 289, Lubbock, TX 79423
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn Lubbock Park Plaza
Enter dates for best prices
Enter dates 1 night 2 nights
Show Prices
Compare best prices from top travel partners
HolidayInn.com Expedia.com Hotels.com
59%
Ranked #25 of 53 hotels in Lubbock
28 traveller photos
Write a Review

83 reviews from our community

    Trip type
Traveller rating
    28
    17
    14
    13
    11
Date Rating
Talkeetna
Top Contributor
205 reviews 205 reviews
70 hotel reviews
Reviews in 97 cities Reviews in 97 cities
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed 13 April 2013

My son in law and I arrived on our Harleys from Amarillo on Friday evening 12th April we checked in and found the location and the amenities great. We were located at the rear of the hotel where there was a fitness room and also a laundry which we needed after a week on our Harleys. There was a large... More

Was this review helpful? Yes
See 2 more reviews by WiggleOxford for Lubbock
DONOD, Front Office Manager at Holiday Inn Lubbock Park Plaza, responded to this review
6 May 2013

We sincerely apologize for the inconvenience of the children's athletic teams that were guests during your stay. We hired additional security, since we anticipated the challenge of effective chaperone involvement. Please again accept our apologies for the conduct of our other guests. Thank you for seeing the positives of our hotel beyond their high energy level. Due to the massive... More

Dallas/FtWorth, TX
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 8 April 2013

I traveled on buisness, but I would return with the family. This property is unique, compared to others of its kind both in Lubbuck and elsewhere. The layout is circular with the middle enclosed like a shopping mall with controlled access at the exterior doors. The enclosure made the property seem far more safe to me than competitive offerings. I... More

Was this review helpful? Yes
Don A, Front Office Manager at Holiday Inn Lubbock Park Plaza, responded to this review
6 May 2013

Thank you for your wonderful feedback! We sincerely appreciate your recognition of our hotel floor plan. On your next visit, please request a room away from the pool so that we can increase your level of satisfaction. Although we do not allow pool parties, large groups seem to generate an equal volume of pool fun. It is our goal to... More

Amarillo, Texas
1 review
1 of 5 stars Reviewed 27 March 2013

I booked a king size interior room, When I arrived they changed my room to a two bed queen outside room but did not reduce the price. while dining at the resturant we were the only couple dining at the time. the staff mixed up our drink order and did not bring our salads out until after we received our... More

Was this review helpful? Yes
Brian Scott A, General Manager at Holiday Inn Lubbock Park Plaza, responded to this review
28 March 2013

We thank you for staying with us and for your comments. We are deeply sorry that you found some aspects of the Holiday Inn Park Plaza less than satisfactory. Without comments like yours we would not have the opportunity to improve upon our services, and the feedback we receive from our valued guests, like you, enables us to target problem... More

Travellers are raving about these Lubbock hotels

Super 8 Lubbock
4 of 5 stars
Show Prices ABS:HotelCheckRates-d630972?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Overton Hotel and Conference Center
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1494607?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
BEST WESTERN PLUS Lubbock Windsor Inn
4 of 5 stars
Show Prices ABS:HotelCheckRates-d239990?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Country Inn & Suites By Carlson Lubbock, TX
4 of 5 stars
Show Prices ABS:HotelCheckRates-d268307?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Amarillo, TX
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 26 March 2013

This Holiday Inn is in great shape for as old as it is, but the staff was exceptionally rude to myself and the other people with whom I was traveling. Also, there were never enough towels in the pool area, and both nights my kids had to go back to our ourdoor room (in 40 and 50 degree temps) without... More

Was this review helpful? Yes
Brian Scott A, General Manager at Holiday Inn Lubbock Park Plaza, responded to this review
27 March 2013

We, at the Holiday Inn Park Plaza, appreciate your review on TripAdvisor and apologize that your room location, a shortage of pool towels, and an apparent lack of staff professionalism caused your stay to be unsatisfactory. We will definitely look into the situation with the pool towels, and hope you understand that the lock situation getting in and out of... More

Deming, New Mexico
1 review
2 of 5 stars Reviewed 26 March 2013

My purpose for staying at the Holiday Inn on Hwy 289 /Indiana was to have a place to stay during a family crisis. I did not apprciate the management's attitude toward the crisis in that I was told I could utilize the Hotel shuttle service at anytime that was reasonable during the day to visit the family member at the... More

Was this review helpful? Yes
Brian Scott A, General Manager at Holiday Inn Lubbock Park Plaza, responded to this review
27 March 2013

We, at the Holiday Inn Park Plaza, would like to thank you for taking the time to review us on TripAdvisor and apologize for the experience you had with our shuttle service. We are not sure as to the circumstances of the situation you experienced, but can assure you this is not normal. Our shuttle's main purpose is for Airport... More

Odessa, TX
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 March 2013

We enjoyed our stay at this hotel very much. The price was right, the rooms were great. My granddaughter enjoyed the indoor pool even though saturday afternoon it was so crowded you could hardly get around. They went in sunday morning when it first opened and it was much better. We had breakfast in the hotel restaurant, the buffet, and... More

Was this review helpful? Yes
Brian Scott A, General Manager at Holiday Inn Lubbock Park Plaza, responded to this review
12 March 2013

Thank you for your comments regarding your recent stay with us. We apreciate all comments and suggestions, and we look forward to seeing you again soon. More

Fort Worth
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 March 2013

We were in Lubbock for Law School event for one night. This hotel has been in business for a very long time and still looks great. They have an indoor pool and a beautiful plant area around the pool. Our room was average size, clean, quiet and comfortable. We had an "indoor" room wich means the window looks out on... More

Was this review helpful? Yes
Brian Scott A, General Manager at Holiday Inn Lubbock Park Plaza, responded to this review
5 March 2013

We thank you for staying with us and for your comments. We truly appreciate such nice comments and hope to see you again soon. Without comments like yours we would not have the opportunity to improve upon our services, and the feedback we receive from our valued guests, like you, enables us to celebrate service and show appreciation to our... More

Saint Cloud, Minnesota
Top Contributor
68 reviews 68 reviews
35 hotel reviews
Reviews in 39 cities Reviews in 39 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 25 February 2013

This is a very nice older Holiday Inn. Great Pool area with ok bar area. They do not have a hot tub. I love hot tubs so that was a bit of a let down. The rooms are very large for a holiday inn of this vintage. Very large clean comfy and well kept. Brick construction seem to help a... More

Was this review helpful? Yes
See 2 more reviews by ScottyTravels1972 for Lubbock
Brian Scott A, General Manager at Holiday Inn Lubbock Park Plaza, responded to this review
28 February 2013

We thank you for staying with us and for your comments. We truly appreciate wonderful comments like yours and hope to see you again soon. Comments like yours allows us the opportunity to improve upon our services, and the feedback we receive from our valued guests, like you, enables us to celebrate service and show appreciation to our staff. More

Marble, Minnesota, United States
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 17 January 2013

We had our gang startup week here. The breakfast buffet and the lunches were really nice. And the food was delicious. The accommodations were very roomy and the rooms are huge. Housekeeping was so very nice!!! Loved it here. The beds were so comfortable I had no problem sleeping till the alarm went off.

Was this review helpful? Yes
See 2 more reviews by Ted N for Lubbock
Brian Scott A, General Manager at Holiday Inn Lubbock Park Plaza, responded to this review
19 January 2013

We thank you for staying with us and for your comments. We truly appreciate such nice comments and hope to see you again soon. Without comments like yours we would not have the opportunity to improve upon our services, and the feedback we receive from our valued guests, like you, enables us to celebrate service and show appreciation to our... More

Springfield, Missouri, United States
1 review
3 of 5 stars Reviewed 27 December 2012

We stay every Christmas at this hotel, at least for the last 8 or so years, this is an older hotel but has always been taken care of. During this stay we were upgraded and usually are but this time In in room 143 we found roaches, German roaches, medication and candy that was left behind several pieces of furniture,... More

Was this review helpful? Yes
Brian Scott A, General Manager at Holiday Inn Lubbock Park Plaza, responded to this review
7 January 2013

We thank you for staying with us and for your comments. We are deeply sorry that you found some aspects of the Holiday Inn Park Plaza less than satisfactory, but we do in fact have monthly pest control services by EcoLab. The Engineer that visited your room should never have left any kind of spray with you, but instead should... More

 
 
Holiday Inn Lubbock Park Plaza
Enter dates 1 night 2 nights
 
Holiday Inn Express Hotel & Suites Lubbock West
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in Lubbock
Trendy
Overton Hotel and Conference Center
Overton Hotel and Conference Cen... 4.0 of 5 stars 191 reviews
Family-friendly
Comfort Inn & Suites
Comfort Inn & Suites 4.0 of 5 stars 63 reviews
Romantic
Residence Inn Lubbock
Residence Inn Lubbock 3.5 of 5 stars 51 reviews
Great value
BEST WESTERN PLUS Lubbock Windsor Inn
BEST WESTERN PLUS Lubbock Windso... 4.0 of 5 stars 220 reviews
Show Prices ABS:HotelCheckRates-d1494607?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d225485?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d99233?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d239990?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Lubbock hotels
Holiday Inn Lubbock-Hotel & Towe... 3.5 of 5 stars 115 reviews Holiday Inn Express Hotel & Suit... 4.5 of 5 stars 173 reviews Quality Inn & Suites 4.5 of 5 stars 129 reviews Embassy Suites Lubbock 4.5 of 5 stars 207 reviews
Show Prices ABS:HotelCheckRates-d99219?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1589977?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d630971?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d225484?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 53 hotels in Lubbock, ranked by popularity

Been to Holiday Inn Lubbock Park Plaza? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn Lubbock Park Plaza

Also Known As:
Holiday Inn Lubbock Park Plaza Hotel Lubbock
Holiday Inn Lubbock Park Plaza Hotel
Holiday Inn Lubbock
Park Plaza Lubbock
Lubbock Park Plaza
Lubbock Holiday Inn
Address: 3201 South Loop 289, Lubbock, TX 79423
Phone Number:
Region: United States > Texas > Lubbock
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotels in Lubbock
Price range (per night): RM332 - 683
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Enjoy the best in dinning and shopping in Lubbock while staying at the Holiday Inn Park Plaza, conveniently located just off Loop 289. The Holiday Inn Lubbock Park Plaza is within minutes of Texas Tech, downtown Lubbock, the South Plains Shopping Center and the Buddy Holly Museum. We boast the largest hotel atrium in Lubbock and West Texas. Relax to the sounds of the Grand Atrium Fountain and Holiday Inn as you stroll through our tropical paradise. Welcome to the Holiday Inn Park Plaza; rest easy. You've found your 'home away from home,' with a large indoor pool and the Holiday Inn Lounge and Atrium Bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Hotels.com, Travelocity, Booking.com, Cheap Tickets, Priceline, Venere, Olotels and Agoda so you can book your Holiday Inn Lubbock Park Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Lubbock Park Plaza, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Lubbock Park Plaza
Show the lowest price for this hotel
Enter dates 1 night 2 nights
Show Prices