Had a nice room, spacious, comfortable Breakfast was very good, especially liked the Texas shaped waffles! Amazing :) It does feel like it is in the middle of nowhere but there are plenty restaurants nearby which you can visit and it is just on the ring road. More

This hotel is a good one to stay at. It's right on the loop. They have rooms that are 2 story - 1 bedroom & full bathroom on the bottom & upstairs is another 1 bed 1 full bath. But there isn't any elevators to get to the rooms on the 2nd floor. The staff is super friendly. They have... More

I am a Platinum member and travel a lot around the US. My first horrible experience was at this location a couple of years ago when I had the issue of a bed bug infestation. The FD staff denied the fact that they had any bedbug issues but did ask me when I would be returning to my room that... More

just a personal bad experience unlikely to occur for others - fire alarm at 2AM for 20 minutes, then garbage truck banging dumpsters at 5AM make for an unrestful stay. More

Excellent customer service in an older definitely dated property. Please buy more than one luggage cart.....it's the older apartment style hotel. Be prepared for multiple trips if that one cart is gone. More

I visited Lubbock to attend a college football game at Texas Tech (vs OK State) and since I had Marriott Reward points I choose this hotel (BTW, Marriott Rewards gets props for allowing use of points for last moment get-a-ways). Unfortunately, the choose of this hotel was not that exciting. The hotel is aged by Residence Inn standards as can... More

I travel for business and normally have extended stays in one area (month or more). When looking for a hotel in a city, I don't look for the Ritz Carlton, I look for a place where I can work, enjoy my time off, and be centrally located to work assignments, shopping and dining as well as someplace that welcomes my... More

Our family drove to Lubbock for Texas Tech Family Weekend we had booked the rooms through Expedia so the two nights were totally paid in advance. When my husband checked in to the hotel the desk clerk asked for a credit card for "incidentals", which is interesting for a hotel with no room service and no on site dining, but... More

I was staying at the Residence Inn for business (4 months). I found that the staff is very nice (day staff). The rooms are big and nice for your family. Good parts: 1. Nice staff 2. Great pool 3. Great rooms 4. New beds Bad Parts: 1. Always over charged on my credit card or charged for extra days. 2.... More