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Residence Inn McAllen

3.0 of 5
220 W. Expressway 83, McAllen, TX 78501
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Residence Inn McAllen
Ranked #7 of 35 hotels in McAllen
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26 reviews from our community

    Trip type
Traveller rating
    14
    5
    6
    0
    1
Date Rating
1 review
5 of 5 stars Reviewed 21 May 2013 NEW via mobile

I stayed for three months in a row going back home every Friday and coming back to " home away from home" every Sunday. Everybody in the staff make me feel special and welcome, and even though there were some issues, they were resolved with promptness and efficiency. They provide a very complete breakfast buffet and three days out of... More

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Clinton TN
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 13 May 2013

I have been to this hotel before and the service and perks are diminishing as time goes by. The housekeeping empties the room trash cans most days but not every day. They have 2 signs up for the evening light meal. One states Monday-Thursday and the other Monday-Wednesday. And it is Mon-Wed now. Breakfast starts later then practical for most... More

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See 3 more reviews by OntheroadVani for McAllen
Joshua R, General Manager at Residence Inn McAllen, responded to this review
16 May 2013

Hello, thank you for giving your feedback on your recent stay. I apologize for not meeting your expectations. We actually have order new parts for the grill and it should be here the week of May 20th. I will address the housekeeping issue and we have removed the old brochures at the front desk that had the old time for... More

El Paso, Texas
1 review
5 of 5 stars Reviewed 6 May 2013

I have stayed at this hotel many months over the last year, and it has been by far the best Marriott experience I've had. The staff is very hospitable and friendly, rooms are clean and well maintained, breakfast is excellent on a regular basis. I would not stay anywhere but the Residence Inn while visiting McAllen.

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Joshua R, General Manager at Residence Inn McAllen, responded to this review
9 May 2013

Thank you for your feedback and great comments. We will share with the staff. We look forward to your next visit and we thank you for your loyalty to Marriott. Joshua Rodriguez General Manager More

El Paso, Texas
1 review
5 of 5 stars Reviewed 6 May 2013

The hotel was clean and welcoming. I average 170 days a year at marriott hotels. This is one of the best Residence Inns that I have stayed at. The hotel staff was very helpful and supportive. Their shuttle service to near by places to eat made it easy to get places without a car.

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Joshua R, General Manager at Residence Inn McAllen, responded to this review
9 May 2013

Thank you for taking the time to write about your stay. We are pleased to hear you enjoyed your stay once again. We strive always to give great service and clean rooms. We look forward to your next visit and see you soon. Take care Joshua Rodriguez General Manager More

LOMBARDY
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 18 April 2013

I recently used this hotel as a along stay property for our tour group. We stayed for 18 days in one and two bedroom units. The hotel is small, very clean and well maintained. The units are good size altough we found the placement of the living room furniture in our unit, a bit odd and rearranged it for our... More

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Joshua R, General Manager at Residence Inn McAllen, responded to this review
23 April 2013

Thank you so much for taking the time and giving us your feedback. We really enjoyed having your group here and look forward to your next return. Thanks again and have a great summer. Joshua Rodriguez General Manager More

San Antonio, Texas
1 review
5 of 5 stars Reviewed 2 April 2013

I travel to McAllen frequently and have stayed at other hotels, but none are as good as the Residence Inn Marriott in McAllen. They have always been friendly and accommodating despite how busy they are. I have had questions about dining and a variety of things and they are always ready with the answer or ready to find the answer.... More

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Joshua R, General Manager at Residence Inn McAllen, responded to this review
8 April 2013

Thank you so much for taking the time and letting us know about the staff. We appreciate the feedback and we strive to provide great service to all. We thank you for your loyalty every month and we always enjoy having you as one of our guests. Thanks again and see you soon. Joshua Rodriguez General Manager More

Logan, Utah
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 28 March 2013

We stayed on a business trip for two nights in McAllen Texas. The hotel was clean, the breakfast was delicious, and the accommodations even better than we expected. But what puts this hotel ahead of the rest is the service and the people working at the hotel. Everyone was very friendly and quick to help if there was a question... More

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Joshua R, General Manager at Residence Inn McAllen, responded to this review
1 April 2013

Thank you for taking the time and giving us your feedback. We are very proud of our team service and appreciate your comments. We always strive to give our best service and clean suites as you experienced. Thanks again for your time and we look forward to your next visit to McAllen. Joshua Rodriguez General Manager More

Kitchener Ontario
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 28 March 2013

We stayed one week while visiting family; would likely not go back to this hotel. The good: rooms are very large, most with a full kitchen. Beds are quite comfortable; bathroom is adequate. Cleaning staff did a great job every day. The not so good: furniture is well worn, with an armchair that has most of the finish scraped off.... More

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Joshua R, General Manager at Residence Inn McAllen, responded to this review
1 April 2013

Thank you for your feedback on your current stay. We appreciate your time and comments regarding your suite. The Hotel is making arrangements for replacing the chairs you saw. We will visit with the Front Desk staff to have more information available. Thanks again for your time. More

Gurnee, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 March 2013

Would definately stay here again. THE PROS: Spacious room; very comfortable bed; comfortable sofa and recliner; excellent breakfast; great internet connection; dinner 3x a week; clean, well kept property. The CONS: The towels were stiff and rough; the pool water was cold; the "business center" printer only printed in B&W; the furniture was beyond its prime. It was a challenge... More

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Joshua R, General Manager at Residence Inn McAllen, responded to this review
18 March 2013

Thank you so much for taking the time and giving us your feeback on your recent stay. We are looking into putting more signs out by the access road. Thanks again for your time and we are pleased you enjoyed your stay. We look forward to your next visit. More

Tulsa, Oklahoma
1 review
5 of 5 stars Reviewed 5 March 2013

We really enjoyed our stay at the Residence Inn in McAllen, TX. The staff was very friendly, the room was clean and the beds very comfortable. I would definitely recommend this hotel to my friends. We will return to this hotel when we come back to McAllen.

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Joshua R, General Manager at Residence Inn McAllen, responded to this review
6 March 2013

Thank you for taking the time and giving us your feedback! I'm happy to hear you enjoyed your stay and our staff lived up to top service. The beds are very comfortable and we do receive those comments. Once again, thank you for staying with us and we look forward to your next visit. Joshua Rodriguez General Manager More

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Additional Information about Residence Inn McAllen

Also Known As:
Mcallen Residence Inn
Address: 220 W. Expressway 83, McAllen, TX 78501
Phone Number:
Region: United States > Texas > McAllen
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in McAllen
Price range (per night): RM305 - 447
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Residence Inn McAllen is proud to be the business travelers' preferred choice for extended-stay McAllen, TX hotels. We elevate your long-term stay by combining all the comfort of home with our passion for making you feel welcome. Find our McAllen, Texas hotel only minutes from Miller International Airport (free shuttle on request) and local attractions such as Reynosa, Nuevo Progresso and the Santa Ana National Wildlife Refuge. Our 78 spacious McAllen suites provide ample comfort, including separate work and living areas, furnished kitchens and a free grocery service. Our McAllen, TX hotel's other perks include free Wi-Fi, evening hospitality hours (M-W) and delicious free breakfast every morning. A well-equipped fitness center helps you keep up your routine, or you can play a healthy game at the Sport Court®. Whatever you need, trust our knowledgeable and friendly staff to be at your service 24/7. Among extended-stay hotels in McAllen, TX, Residence Inn by Marriott is the perfect home away from home. ... more   less 
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