Dear guest, We highly appreciate your comments posted on Trip Advisor and we would like to thank you for your confidence in us by choosing our hotel for your second stay. We are delighted to hear that your stay with us was to your full satisfaction and that you found everything in our hotel what you need for a perfect... More

Dear Guest, On behalf of the entire crew of the Hotel we wish to thank you for your comments published. We are glad that you had a good time with us and we are delighted to hear that you enjoyed with us so much. Please be assured that we will forward your praise to all the hotel staff. We all... More

Dear guest, We would wish to thank you for taking the time to write your comments regarding your recent stay in our hotel and to share your experiences on Tripadvisor. We are concerned to hear that our Public Relation/REP couldn´t solve your problem to your satisfaction and we are sorry for any inconvenience that may have caused to you. In... More

Dear guests We would like to thank you very much for evaluating your recent holidays at our hotel on Tripadvisor. It is a real pleasure for us to read that we are “the best all inclusive hotels we have stayed” and that we have been able to live up to your expectations. Thank you very much for your clear and... More

Dear guest, Thank you very much for having chosen our hotel for your holiday here on Gran Canaria and to share your experiences on Tripadvisor. We would like to offer our apologies, if your assessment of our services has not been to your fully satisfaction. We are a little concerned about your comments regarding the service level during your stay... More

Dear guest, We would like to let you know that we appreciate and thank you very much for taking the time to transmit us your opinion. We have taken good notice of your commentaries which help us a lot to be able to continue with our commitment of offering a service of quality and efficiency. We work in a line... More

Dear guest, We highly appreciate your comments posted on Trip Advisor and we would like to thank you for your confidence in us by choosing our hotel for your vacation. Thank you very much for your praise regarding the rooms, cleaning service, food and installations. As the well-being of families is very important for us we are more than happy... More

Dear guest Thank you very much for choosing our hotel in the first place and also for your kind review on Tripadvisor. We appreciate your positive comments about our rooms, staff and food but also your critical observations regarding our entertainment department, all of which help us to constantly solve any possible future inconvenience regarding the subjects you consider need... More

Dear guests We would like to take the opportunity to thank you very much for your detailed valuation of our hotel and for taking the time to recommend our hotel on Tripadvisor. We are glad that we have met with your expectation and would be more than happy if you would visit us a again in the near future. Thank... More