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Basement Complex Gran Canaria

Avda de EEUU 37, Playa del Ingles, Gran Canaria, Spain
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Ranked #128 of 140 hotels in Playa del Ingles
2.5 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    2
    4
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    6
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Date Rating
playa del ingles
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 20 May 2012
1
person found this review helpful

My first (and last !!), visit to this place . On arrival at the reception, it was very clear that the Basil Fawlty style of Management is in operation here. I observed crass Rudeness to customers, especially those that were unable to speak English, totally shameful . The rudeness came from a guy who I suspect really wanted to be... More

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See 3 more reviews by 1dan2511 for Playa del Ingles
Oxford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 19 May 2012

Very cruise busy resort. Didn't stay on complex but was a day visitor for the week. Food simple and cheap, best coffee on the island, bar prices average. Very mixed lien tells. Nice to go somewhere clothing optional. Brilliant or exhibitionists or voyeurs. Staff friendly but could do more cleaning of cruise areas. More

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Paris, France
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 13 May 2012

it was the third time I booked a week there. I stayed in the studio. It is rather comfortable. The bathroom is a bit old and the shower needs to be changed but it is ok. Rooms are cleaned everyday and the towels changed everyday. There is no air conditionning in the rooms only fans. For the breakfast you have... More

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Dublin
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 10 March 2012
1
person found this review helpful

i have to agree place is good but the main guy taking the money and cleaning is just to much He should be uiet and let the guys get on with thieir business More

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1 of 5 stars Reviewed 8 January 2012

Sorry, but the shouting queen (mainly cleaning and singing around the pool area) doesn't fit into the rest of the playground. I think a daily entrance is already very expensive (not worth to what you may expect). I would never spend a holiday in this place. More

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See 4 more reviews by ducanonline for Playa del Ingles
Berlin, Germany
Senior Contributor
38 reviews 38 reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 January 2012
3
people found this review helpful

Basement is more geared up towards the day visitor. They must get most of their income from the day guests at €10 a time; there are only five bungalows for residents. When we stayed it was full on gay men around the pool all day which is ok if that is what you want. Breakfast is very good and served... More

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See 4 more reviews by Travel_Duck_UK for Playa del Ingles
London, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 7 October 2011
4
people found this review helpful

The evening parties open to non-guests are pretty much a waste of time. About 15 people maximum, and one particular bar staff member was very rude to guests, and kept the change at the bar from non-English speaking visitors who didnt understand (yes you Mr Ex RAF up yer own A ! "I dont care....")... Facilities poor, and why host... More

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See 2 more reviews by LadInLon for Playa del Ingles
Aberdeen, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 18 August 2011
4
people found this review helpful

I simply cannot understand any negative reviews, the place was kept spotlessly clean, the breakfasts were always excellent and served when you wanted, the location could not be better and the staff were exeptional. After reading some of the reviews I admit I was a bit apprehensive but need not have worried, all the staff go out of their way... More

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London
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 12 April 2011
4
people found this review helpful

All their info contradicts itself as it does with the reality: The rooms are not cleaned on Sunday The included breakfast is continental and the orange juice is really squash! They do not have sex parties on Sunday The rooms do not have porn all he time because it does not always work. Anyway it shows the same film all... More

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Blackpool
Senior Contributor
28 reviews 28 reviews
Reviews in 18 cities Reviews in 18 cities
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed 16 December 2009
1
person found this review helpful

I stayed at the Basement Men only complex with a friend, this was our second visit, we also stayed in 2008, it seems things are slipping, the hot tub was hot on 1 day out of the week we did report it and it did just get warm but still far to cold to sit in, the plug sockets were... More

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