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Laguna Park 2

2.0 of 5
C/ Pais Vasco 2 | Urb Torviscas Alto s/n, 38660 Playa de las Americas, Tenerife, Spain
Hotel amenities
Laguna Park 2
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1,322 reviews from our community

Traveller rating
    92
    333
    371
    182
    344
See reviews for
Families
305
 
Couples
473
 
Solo
32
 
Business
0
 
Rating summary
  • Sleep Quality
    2.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
1 review
4 of 5 stars Reviewed 21 May 2013 NEW via mobile

As everybody does we read the reviews and make a judgement as I did. Myself 44 and my daughter 26 stayed at the Laguna park in May. I requested a studio no higher than the 1st floor. On arrival the receptionist was pleasant enough. When we got to our room we found we had been allocated a 1 bed apartment... More

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1 review
1 of 5 stars Reviewed 20 May 2013 NEW via mobile

Me my partner and my 4yr old son had a 7night stay here in April and would not advise any one with children to stay here. The only good thing here for children is the pool otherwise it was a let down. We paid for an all inclusive service and as I have done the 3* service before I knew... More

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Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
21 May 2013

Dear Guest Thank you for your review on TripAdvisor. We are sorry to hear that you did not enjoy your holiday at Laguna Park 2. We read all our guests comments and take note of the points made. We are at present trying to improve our services. We realise that families with small children want to have ice creams in... More

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1 review
1 of 5 stars Reviewed 20 May 2013 NEW

Don't go there .We paid £1000 for to stay in a dump for one week. Half way up horrendous hill. No view except brick wall and broken solar panels. Didn't take my clothes out of case. Informed on arrival that they were digging up the pool for the week we were there .Many young people full of drink and bad... More

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Sheffield
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 19 May 2013 NEW

We arrived at the Laguna Park 2 at around midnight and were given room C11. The room was down of the small "calle" walkways and looked straight into the back of the apartment in front. We asked to be moved as the noise from bar was ver loud - as calle C is on the same level - however we... More

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Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
20 May 2013

Dear Guest Thank you for your review on TripAdvisor. We read all our guests comments and try to improve on the points the make., Unfortunately we are not responsible for guests behaviour although if there is excessive noise then a security guard is on call and patrols the complex and he will stop any unruly behaviour. He is on duty... More

Manchester
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

Rooms were cleaned every other day. We ended up going all inclusive half way through the holiday for 10 euros extra a day which was worth it!! The TV didn't work for the first couple of days so after a few moans, they fixed it. Entertainment in the evening was great. Anna the entertainer tried her very best to engage... More

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Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
20 May 2013

Dear Guest Thank you for your reivew on TripAdvisor. We are glad that you enjoyed your holiday with us in Laguna Park 2. We like to read all our guests comments and are pleased when they have a good time. Hopefully we will see you again very soon at Laguna Park 2. Kind regards Nicola Mallaghan More

Tallinn, Estonia
1 review
3 of 5 stars Reviewed 18 May 2013 NEW

We stayed at Laguna Park II for a week. I really have to say good word to hotel workers and reception - they are very kind and helpful. Our rooms were at the upper floor and quite nice, everything worked as promised. Usually there were enough parking places for cars, too. A small grocery store next to the reception was... More

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Wexford, Ireland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 17 May 2013 NEW

We were greeted on arrival with the news that the pool was closed for improvements, we were told there was a free bus to their other complex so we could use the pool there.our room was in row N down loads of steps & a steep slope, it was small, dark & dreary. We were moved to a different apt... More

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Wrexham, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 15 May 2013 NEW

just returned home and yes the hotel was very good food nice staff excellent cleaners very nice and helpfull downside was the company we booked with charged us £80 to upgrade which we did not get so had to pay 80 euros when we got there and were not told the pool would be closed NOT the fault of the... More

Was this review helpful? Yes 1
Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
17 May 2013

Dear Guest Thank you for your review on TripAdvisor. We are glad that you enjoyed your holiday with us and found our staff to be helpful, it's nice to be appreciated! We are sorry that you weren't advised of the pool closure. We advised all our agents who impart this information to our guests. Hopefully we will see you back... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 12 May 2013 via mobile

The holiday was fantastic , where ever you go you can moan about something , I'm 49 years old and the hill was steepish yes but not life threatening, we always planned our day out so when we got back we had a couple of drinks in the bar area before we showered and changed for the evening meal ,... More

Was this review helpful? Yes 1
Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
14 May 2013

Dear Guest Thank you for your review on TripAdvisor. We are pleased that you enjoyed your holidays with us! We do tell staff of positive feedback, it's always nice to be appreciated. I'd like to say I'm the owner but I'm just a humble employee :) The pool is cool however in the summer months it's lovely to jump in... More

stourbridge
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 10 May 2013 via mobile

Only reason i stopped here was because it was a last minute booking allocation on arrival, the room was average the food was average and at night it was like cat city,going out at night was ok a nice walk down to the strip it was the walk back that was the killer.....Cardiac Hill

Was this review helpful? Yes
Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
13 May 2013

Dear Guest Thank you for your review on TripAdvisor. We see that you last stayed here in June 2012. Since then many improvements have been made to the complex one of which is the addition of a courtesy bus that takes our guests to and from the beach and nearby San Eugenio shopping centre. We hope that you will visit... More

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Additional Information about Laguna Park 2

Also Known As:
Laguna Park 2 Hotel Playa De Las Americas
Laguna Park 2 Hotel
Laguna Park 1
Laguna Park 2 Tenerife
1 Laguna Park
Laguna Park 2 Tenerife/Playa De Las Americas
Address: C/ Pais Vasco 2 | Urb Torviscas Alto s/n, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar/Lounge Free Breakfast Free Parking Children Activities Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #52 of 64 hotels in Playa de las Americas
Price range (per night): RM94 - 184
Hotel Class:2 star (2*)
Reservation Options:
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Laguna Park 2
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