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Catalonia Oro Negro Hotel Reviews, Tenerife/Playa de las Americas

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Arquitecto Gomez Cuesta 14, 38660 Playa de las Americas, Tenerife, Spain
Hotel amenities
Catalonia Oro Negro
186 traveller photos
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Ranked #22 of 64 hotels in Playa de las Americas
4.0 of 5 stars 504 Reviews
Most recent review
“Great Holiday!”
5 of 5 stars Reviewed 4 June 2013
Paul john S Glasgow, United Kingdom
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504 reviews from our community

Traveller rating
    153
    208
    100
    24
    19
See reviews for
Families
93
 
Couples
272
 
Solo
6
 
Business
1
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Glasgow, United Kingdom
1 review
3 helpful votes 3 helpful votes
“Great Holiday!”
5 of 5 stars Reviewed 4 June 2013

Booked this hotel last minute searching for some sun and was pleasantly surprised by the quality of this hotel. Food was excellent and staff very pleasant and helpful especially reception and restaurant staff. Hotel very clean, nightly entertainment and drink prices reasonable and gala night a nice touch with complimentary cava and live music. Overall thoroughly enjoyed our stay at... More

Was this review helpful? Yes 3
DomingoPerez, Director General at Catalonia Oro Negro, responded to this review
13 June 2013

Dear Paul john S, Thank you very much for sharing your experience in our hotel. Your comments give support to continue working every day to get our entire guests´ satisfaction. It is nice to read that you had a great holiday in our hotel, and recommend us to everyone. Thank you very much for your nice words. I hope to... More

Norwich, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Hotel Catalonia Ora Negro Playa De Las Americas”
5 of 5 stars Reviewed 2 June 2013

Mum and I stayed at the Ora Negro for 2 weeks from Monday 6th May 2013.wow what a brilliant hotel,and food fantastic and really clean.we had room 1034 on the 10th floor with lovely views from our balcony of the resort and coast (about 10 minutes walk) Simona in the hotel restaurant made you feel really welcome. The coach was... More

Was this review helpful? Yes 1
DomingoPerez, Director General at Catalonia Oro Negro, responded to this review
13 June 2013

Dear Martin B, Thank you very much for your nice words. Your feedback gives us support to continue working everyday and helps us to improve our services and get our entire guests´ satisfaction. I am pleased reading that you think this is a brilliant hotel, food fantastic and really clean I hope to welcome you again soon in our hotel... More

swansea
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Enjoyable Holiday”
4 of 5 stars Reviewed 1 June 2013

Arrived just before 11.0pm. to a very warm welcome from Pilar. Had Safe Key and as we had arrived too late for evening meal it was arranged that we could have a lunch one day at our convenience.Had a beautiful corner room on 5th floor.with pool view. Bathroom good size with good shelf above vanity unit for toiletries. Plent of... More

Was this review helpful? Yes
DomingoPerez, Director General at Catalonia Oro Negro, responded to this review
13 June 2013

Dear malannSwansea , Thank you very much for sharing your experience in our hotel in Tripadvisor.com. Your feedback gives us support to continue working everyday to improve our services. I am pleased knowing that you had an enjoyable holiday in our hotel and you felt welcome. Thank you very much again for your nice comments about our services and personal.... More

Halifax, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
“consistancy”
3 of 5 stars Reviewed 27 May 2013

We've become part of the family at this hotel, stayed a dozen times in as many years. It's perfect for a weeks break from the English weather. If you go hungry then it's your fault, never been unable to find something at dinner and make a pig of myself at breakfast. It's a quiet hotel, if anything the facilities are... More

Was this review helpful? Yes 1
DomingoPerez, Director General at Catalonia Oro Negro, responded to this review
30 May 2013

Dear Donagen, Thank you for sharing your experience in our hotel. Your comments give us the chance to improve our services. We take note of your comments to work in them and get Improvement. I will pass your comments to Belén and rest of our staff. I hope in your next visit in October you will feel comfortable again between... More

Newark, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Excellent Hotel”
4 of 5 stars Reviewed 27 May 2013

Stayed at this hotel half board 17th - 24th May. First impression on arrival was the efficiency and politeness of the reception staff, everything explained regarding meal times and told we could swap dinner for lunch if required. We requested a high room facing the pool and that's exactly what we got. Room quite big,plenty of space for us, likewise... More

Was this review helpful? Yes 1
DomingoPerez, Director General at Catalonia Oro Negro, responded to this review
30 May 2013

Dear Newarkontour, Thank you very much for sharing your experience in our hotel in tripadvisor.com. Your comments give us support to continue working every day to improve our services and get our guests´ satisfaction. I am pleased reading that you think this is an Excellent Hotel and knowing you enjoyed your stay. I will pass your comments to all our... More

Middlesbrough, United Kingdom
1 review
1 helpful vote 1 helpful vote
“lovely Holiday”
4 of 5 stars Reviewed 23 May 2013

Just been to Oro Negro 07/5 to 21/05for my 71st Birthday,had a good time,food was good except the burnt Bacon.We would like to thank Diago Alex Sonia, for there entertainment,and always stopping to talk to you, this was our 2nd time here, and our room was on Reception level (222) as requested on E.Mail,which was great with with Wife having... More

Was this review helpful? Yes 1
DomingoPerez, Director General at Catalonia Oro Negro, responded to this review
30 May 2013

Dear Brian816, Thank you very much for sharing your experience in our hotel in tripadvisor.com. Your words give us support to continue working every day to improve our services. I will pass your comments to all our staff and especially to our entertainment team. I am pleased reading that you had a lovely holiday in our hotel. I take note... More

Cardiff, United Kingdom
1 review
“Half Cooked Food”
2 of 5 stars Reviewed 20 May 2013

I have been going to this hotel for the past 7 years, but was disappointed this year, the rooms are good, the pool area is great but I have always enjoyed the food there especially the grilled. On three occasions this holiday they were grilling the food and was serving it to you half cooked. All food was the same,... More

Was this review helpful? Yes
DomingoPerez, Director General at Catalonia Oro Negro, responded to this review
30 May 2013

Dear penyfai28, Thank you for sharing your experience in our hotel. Your comments give us the chance to improve our services and avoid mistakes. I am sorry for not to have fulfilled your expectations during your last stay in reference to Grilled food. We have passed your comments to our Chefs to check what could be the problem this time... More

Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Red light district”
2 of 5 stars Reviewed 18 May 2013

Had a lovely holiday at this hotel a few years ago but what they never told us was it was in a red light area If your a female and out alone be prepared to be propositioned. That aside the hotel was very nice, clean and staff friendly. The pool was lovely and very clean. Food a bit repetitive we... More

Was this review helpful? Yes
DomingoPerez, Director General at Catalonia Oro Negro, responded to this review
19 May 2013

Dear Karen W, Thank you very much for sharing your experience in our hotel. Your comments give us the chance to improve our services and avoid mistakes. I am sorry if you had any problem in hotel’s area during the night. This is a very popular resort and shouldn’t have problems. The hotel’s area is quite and has improved a... More

Portsmouth, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Butlins Abroad”
3 of 5 stars Reviewed 18 May 2013

We arrived at 1:30 in the morning and were told there was no drinks or food avaialble, just a vending machine. Our room was large and spacious but on further inspection the laminate floor was lifting, there were cracks everywhere although it was clean. Breakfast was absolute dire with curled eggs, burnt bacon and anaemic looking sausages, there was nothing... More

Was this review helpful? Yes 1
DomingoPerez, Director General at Catalonia Oro Negro, responded to this review
19 May 2013

Dear BazzaJu, Thank you for sharing your experience in our hotel. Your comments give us the chance to improve our services and avoid mistakes. I am sorry for not to have fulfilled your expectations during your stay. I apologize if in your arrival on 1:30 am was no food available but at this time more of the people had already... More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Good Time”
4 of 5 stars Reviewed 12 May 2013

Just returned from a two week half board stay at the Catalonia Oro Negro, (April/May) over all experience very good. Food can get a bit repetitive but you would not go hungry. Bathrooms could do with a bit of maintenance to keep the local wild life (cockroaches) away from the guests. Holes filled around pipes and taps, silicone redone around... More

Was this review helpful? Yes 4
DomingoPerez, Director General at Catalonia Oro Negro, responded to this review
15 May 2013

Dear Steve B, Thank you very much for sharing your experience in our hotel. Your comments give us the chance to improve our services. We will work in your suggestions. It is nice to read that you had a good time in our hotel. Waiting to welcome you again in our hotel Yours sincerely, Domingo Pérez More

 
 
Catalonia Oro Negro
Catalonia Oro Negro
4.0 of 5 stars 504 reviews
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Additional Information about Catalonia Oro Negro

Also Known As:
Catalonia Oro Negro Hotel Playa De Las Americas
Catalonia Oro Negro Hotel
Catalonia Oro Negro Tenerife/Playa De Las Americas
Address: Arquitecto Gomez Cuesta 14, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar/Lounge Free Breakfast Restaurant Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotels in Playa de las Americas
Price range (per night): RM216 - 344
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Catalonia Oro Negro is located 500 metres from the las Americas de Arona beach, in Tenerife, close to the local leisure centre and the "Las Americas" golf club. The hotel facilities cater to the most discriminating clients, both adult and children: swimming pool for adults, children's swimming pool, children's playground, large terrace, solarium with hammocks, hairdressers and beauty salon, table football, table tennis, private garden, pool bar, live shows in the bar, Daniel's bar, breakfast buffet restaurant and more. ... more   less 
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Catalonia Oro Negro
Arquitecto Gomez Cuesta 14
38660 Playa de las Americas, Tenerife
Spain
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