Just back again from our 13th time(ish) at this hotel. We only stayed for four nights, as we have done several times before, and the hotel,service and staff just get better.My only critisim is the food.........its gone down hill since the introduction of AI. It is still good but the quality and choice is not as it was,which is a... More

Just got back from the Bitacora in Tenerife with my wife daughter son in law and grandaughter and i must say we have a few good points but a lot of bad points. Good points - Reception excellent very friendly and could'nt do enough to help but did'nt actually explain how the AI system worked. Room - very spacious and... More

Bitacora Hotel is very clean friendly staff food is great plently of choice for everyone rooms very big, great location near to bars and restaruants,just returned from a long weekend with friends, hotel great for faimlys and couples this was our fifth vist to hotel. More

Been to this hotel several times. Rooms are spacious and well equipped. The TV had British TV channels plus Sky sports one. Rooms very clean. The food was excellent with plenty of choice. Staff friendly. More

Having read the reviews before I went to this hotel, I have to admit that most of them were accurate. The hotel rooms and room service cannot be faulted, but for me most of the disappointment lay within the dining experience. Although there was always something to eat I found myself choosing the same most nights as the menu changed... More

Great location, nice staff , good entertainment and excellent food . A great time had by all More

Just returned from our 4th holiday in the Bitacora Hotel, our first with all inclusive and as usual we were delighted with our stay. The rooms were spotless as is all of the Hotel, the food was of a very high standard as is normal, all the staff are very friendly and very helpful and in the restaurant with "Emiliano"... More

Just returned from a week at the Bitacora. This was our third visit and was also my wifes 40th birthday. We were a little worried about some of the negative reviews but didn't need to worry. The hotel is still very enjoyable. The rooms are very clean and have recently been upgraded. Well done Bitacora. The food is plentiful with... More

This was our third visit to the Bitacora but will probably be our last. The room was excellent; the hotel bang in the most central part of town, but the hotel restaurant let our holiday down. It seems that as soon as a hotel starts offering all inclusive packages the quality of food and service drops. Most of the staff... More