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Cleopatra Palace Hotel (Mare Nostrum Resort)

4.0 of 5
Avenida de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
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Cleopatra Palace Hotel (Mare Nostrum Resort)
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738 reviews from our community

Traveller rating
    358
    263
    77
    27
    13
See reviews for
Families
155
 
Couples
419
 
Solo
8
 
Business
10
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Redhill, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 19 May 2013 NEW

Hotel Cleopatra is in a prime spot for the beach, the shops, bars, restaurants, and surrounding resorts. Given size of hotel, not surprising it was a bit noisy, but also surprised walls were so thin. That's the only complaint, everything else was perfect - staff extremely friendly and couldn't do enough for you, buffet breakfast just gorgeous, with everything you... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

What an amazing hotel! Would certainly stay there again! Room was clean a little noisy in the mornings as we were on the road side. Breakfast was delish! Loved the pool area. Had a lovely relaxing time thank you

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Culcheth, England, United Kingdom
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

This hotel is 5*, not the best but in a good seafront situation. We stay B & B and are able to use some excellent restaurants within walking distance. The adjoining hotel complex now only has 2 restaurants , both are worth an occasional visit. We are not attracted to the Mediterranean Hotel due to size and impersonal feeling. Without... More

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See 2 more reviews by John P for Playa de las Americas
South Lanarkshire
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 17 May 2013 NEW

Just spent a week at this hotel, it was just average, everyone raves about this hotel and I was disappointed, I had expected so much after the rave reviews. But it is a very mediocre 3* plus - maybe!!! The best thing about the hotel is the area it is in and thats were it ends!! The pool was freezing... More

Was this review helpful? Yes 1
staffordshire
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

The actual public areas are excellent, with grand staircases and fountains in all areas. Lovely pool area, very quiet. Though we never spend time around the pool. If you want to just relax without pool games etc, this is for you. Piano player at breakfast. Plenty of choice, though chips for breakfast wasn't for me. Plenty of fruit both fresh... More

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scotland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 May 2013 NEW

4th time back at this hotel good for family's and couples. Great location couldn't fault the hotel staff very helpful and friendly. Always plenty of Sun beds never need to fight for one. Plenty lovely restaurants and bars close by. Great thing about this hotel is you have choice of the pool at the hotel next door. That pool is... More

Was this review helpful? Yes 1
Esteban Sedano C, Director General at Cleopatra Palace Hotel (Mare Nostrum Resort), responded to this review
15 May 2013

Dear Jackie and jame c, Thank you very much for sharing here your positive feedback and recommendations, much appreciated. As a resort we offer different activities, some of them of a different nature to those related to hotel trade, like the Lady Shelley. Also, our installations give us the chance to offer different atmospheres, which you have described perfectly, depending... More

Belfast, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 11 May 2013

close to restaurants bars and the Daily Mail ( cross word ) take bed/breakfast eating in Hotel at night , a bit claustraphobic . decent food ,at decent prices very close , some excellant resteraunts , but need to take taxi or drive

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Esteban Sedano C, Director General at Cleopatra Palace Hotel (Mare Nostrum Resort), responded to this review
15 May 2013

Dear brian k, Thank you very much for your comments. We are certainly located in the most privileged area of the south of Tenerife. Just crossing the road you find the finest restaurants and shops, and on the other side of the hotel you can step on the beach within seconds. I hope you have also enjoyed our services and... More

York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 10 May 2013

A special holiday always made more special every visit due to the wonderful bar staff,namely Sylvia who is Italian and Chris who comes from Yorkshire .they serve you in a friendly and efficient manner. I recommend that you pay them a visit when you are in Tenerife I cannot wait to return

Was this review helpful? Yes 3
Esteban Sedano C, Director General at Cleopatra Palace Hotel (Mare Nostrum Resort), responded to this review
15 May 2013

Dear CharlesY, Thank you very much for your nice comments and for your congratulations to some staff members. Be assured that I will personally share your satisfaction with them. I am sure they will enjoy reading them as much as I have! You have certainly showed very good taste recommending our fourth floor rooms with private pool, surely the jewel... More

Glasgow
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 9 May 2013

My husband and I have enjoyed very happy holidays in this hotel. We started in standard rooms now enjoy the more spacious rooms with plunge pool and loungers on the balcony. The staff seem to be hand picked they are very polite, friendly and helpful and are happy in their jobs, as they are there year after year.The location of... More

Was this review helpful? Yes 1
See 3 more reviews by Liz M for Playa de las Americas
Esteban Sedano C, Director General at Cleopatra Palace Hotel (Mare Nostrum Resort), responded to this review
15 May 2013

Dear Liz M, Thank you very much for your positive comment on our services and facilities. We also appreciate your nice words towards our staff. We know they are the best credit to our Hotel and we never get tired of letting them know. I’m glad to know that you have enjoyed your visits and hopefully we will have the... More

BELFAST
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 8 May 2013

This was our second time here and it was as good as the previous. Staff were all very pleasant. Hotel was spotless though the rooms do need a bit of updating. Breakfast was very good although it tended to get a bit busy after 9.00am. The pool area was very spacious and relaxing with plenty of sunbeds. There were the... More

Was this review helpful? Yes 1
See 8 more reviews by KLJBelfast for Playa de las Americas
 
 
 
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Hotel Summarization (Beta)

What travellers say

  • Pool area(40)
  • Very good(25)
  • Sea view(17)
  • Los Cristianos(7)
  • Staff are great(7)
  • High standard(5)
  • Hot food(5)
  • Nice touch(5)
  • Friendly and helpful(4)
  • Little tired(4)

Additional Information about Cleopatra Palace Hotel (Mare Nostrum Resort)

Address: Avenida de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
Phone Number:
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotels in Playa de las Americas
#4 On the Beach Hotels in Playa de las Americas
#6 Luxury Hotels in Playa de las Americas
#7 Family Hotels in Playa de las Americas
Price range (per night): RM349 - 648
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Cleopatra Hotel Tenerife
Hotel Cleopatra Palace
Cleopatra Palace Tenerife
Cleopatra Palace
Cleopatra Palace Hotel (Mare Nostrum Resort) Tenerife/Playa De Las Americas

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Cleopatra Palace Hotel (Mare Nostrum Resort)
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