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DoubleTree by Hilton Hotel Midland Plaza

3.5 of 5
117 W. Wall St., Midland, TX 79701 (Formerly Hilton Midland)
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DoubleTree by Hilton Hotel Midland Plaza
Ranked #10 of 29 hotels in Midland
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89 reviews from our community

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Date Rating
Dallas
Top Contributor
60 reviews 60 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 22 May 2013 NEW

Hotel is an older building, but is currently undergoing remodeling. Overall, property was clean and staff was friendly and helpful. Breakfast was what you would expect at a Hampton Inn, only it costs $10 here. Room rate is high for what you get; it is clear this and other hotels in Midland are capitalizing on high demand. Rates could not... More

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helen_futrell, Guest Relations Manager at DoubleTree by Hilton Hotel Midland Plaza, responded to this review
23 May 2013

Thank you for your review. I am glad that overall you enjoyed your stay and noted that we have a wonderful staff. I think breakfast buffets are pretty typical anywhere you eat one... but we try to have a lot of variety. I hope that you enjoyed the renovations, it has been a long process with every surface in the... More

San Antonio, United States
1 review
2 of 5 stars Reviewed 16 May 2013

Security (or lack thereof), noise of other patrons after midnight, restaurant staff/food was terrible, construction, staff with bad attitude. A large group of people came into the hallway after midnight and proceeded to mingle in the hallway and room to room, yelling, slamming doors, etc. Security didn't bother to handle it until someone complained after 45 minutes. Then, security didn't... More

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Review collected in partnership with DoubleTree by Hilton

helen_futrell, Guest Relations Manager at DoubleTree by Hilton Hotel Midland Plaza, responded to this review
21 May 2013

Dear Eva, I am very sorry that you had this experience. We do provide security at our facility, however they cannot be everywhere at once or deal with situations until as you stated, they are reported. Often we are unaware of them until a guest calls. I do apologize for your inconvenience and our lack of a better response to... More

Travellers are raving about these Midland hotels

Value Place
4 of 5 stars
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Austin, Texas, United States
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 9 May 2013

I recently stayed at the Doubletree in Midland for business. It was my first time in the Midland/Odessa area and my company automatically booked me there. I appreciated the complementary valet upon arrival and throughout my stay. The hotel is under construction so it may soon get a little better. The lobby it completely torn apart and I could tell... More

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helen_futrell, Guest Relations Manager at DoubleTree by Hilton Hotel Midland Plaza, responded to this review
13 May 2013

Thank you for your review of our staff and property. We have been working very hard with our renovation to ensure guest satisfaction. We work very hard to take care of our guests from the time they pull into our drive. I believe we have the best staff anywhere! I'm very glad to hear that you will be back and... More

Denver, United States
1 review
4 of 5 stars Reviewed 23 April 2013

Hotel is generally very nice. Staff are very friendly. Location on Wall Street provides walk-to options for a number of good resturaunts and bars. Buffet breakfast and custom omlet station are nice though breakfast doesn't open until 6:30 am which is late for most people on business trips. On my visit, I found the female bartender to be brusk and... More

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Review collected in partnership with DoubleTree by Hilton

helen_futrell, Guest Relations Manager at DoubleTree by Hilton Hotel Midland Plaza, responded to this review
26 April 2013

Thank you for your review of our property. I am glad you found most things to your liking. I do apologize that you found our bartender brusque, she is very business like, especially while the bar is so busy. We do have a great downtown location within easy walking distance of several good restaurants and lounges. Of course ours are... More

Allen, United States
1 review
3 of 5 stars Reviewed 18 April 2013

Midland is emersed in oil business and ALL hotel and motel rooms are over-priced, especially during week days. There is considerably less traffic during weekend, henceforth accommodations cost about half, but is still in the $160 to $250 range for an average room. Without the week-day traffic, the restaurant reflects a weekend menu with less options. Comparative to other accommodations,... More

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Review collected in partnership with DoubleTree by Hilton

helen_futrell, Guest Relations Manager at DoubleTree by Hilton Hotel Midland Plaza, responded to this review
22 April 2013

Thank you so much for your review of our hotel! We really appreciate you taking the time. You are correct that our prices are lower on the weekend, as we are largely a corporate hotel. However, we love our weekend guests! And I agree with you wholeheartedly... we are the best hotel locally! We have a committed and caring staff.... More

Denver, Colorado
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 12 April 2013

The Hilton was a good choice, because 1) it was closest to my work site and 2) it had a preferable rate for me. However, due to the gas/oil boom in the area, all hotels/motels are priced way above average. The staff was efficient and polite, plus knowledgeable about the hotel services and area dining choices. The hotel was clean,... More

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See 3 more reviews by msirani for Midland
helen_futrell, Guest Relations Manager at DoubleTree by Hilton Hotel Midland Plaza, responded to this review
15 April 2013

Thank you for your review of our hotel. Thank you also for understanding that the market in the Permian Basin is incredible and industry wide. I'm glad you enjoyed your stay and hope you will continue to stay with us! We have the best cookies... :) and a great location for business travelers More

Cedar Park, Texas
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 10 April 2013 via mobile

While there isn't much going on around downtown, this hotel was a nice place to stay for a week while in town for work. Service was excellent. Room was much improved over previous stay. Even the restaurant and lounge have gotten better. Keep up the good work. For a nice dinner nearby, you have to check out Cancun Grill just... More

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helen_futrell, Guest Relations Manager at DoubleTree by Hilton Hotel Midland Plaza, responded to this review
11 April 2013

Thank you for your review. I am very glad that you enjoyed the hotel and the downtown area. I'm so pleased you liked the "new" lounge and restaurant spaces, we have worked very hard on them. I hope you will be back in Midland again soon! The Cancun Grill is awesome, it's one of my favorites. More

Indianapolis, IN
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 8 April 2013

I was in Midland for business and was not expecting the hotel to be as nice as it was. Others have mentioned that it's under renovation but it's didn't really affect my stay. I expect to be back and will look forward to the updates. The staff was all very nice. Bed and pillows were comfortable. Room seemed as though... More

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helen_futrell, Guest Relations Manager at DoubleTree by Hilton Hotel Midland Plaza, responded to this review
9 April 2013

Thank you for your great review of our hotel! I'm glad you enjoyed your stay and that you are liking the renovations! We are so excited to be nearly finished and be able to show off all the cool new upgraded areas for our guests to enjoy. I wanted to thank you for your feedback about the towels, as you... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 8 April 2013

Lots of construction in the lobby area, but is a nice Hotel in downtown Midland. We have stayed here a couple times in the last few weeks, and it is a nice place to stay. Rooms are clean and comfortable

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Review collected in partnership with DoubleTree by Hilton

helen_futrell, Guest Relations Manager at DoubleTree by Hilton Hotel Midland Plaza, responded to this review
9 April 2013

Thank you so much for your very nice review of our hotel! We are so glad you have enjoyed staying with us. It's a pleasure taking care of you and your family! Hope to see you again soon. Please ask for me at the front desk, I would love to meet you personally! More

Midland, Texas
1 review
5 of 5 stars Reviewed 4 April 2013

The staff at this DoubleTree went out of their way to make our in-town honeymoon special. They had champagne and chocolate covered strawberrys in our room when we arrived. We were allowed a late check-out, since we'd been married the previous day and desperately wanted to sleep in! We did breakfast via room service, which was fast and very good.... More

Was this review helpful? Yes
helen_futrell, Guest Relations Manager at DoubleTree by Hilton Hotel Midland Plaza, responded to this review
5 April 2013

Thank you so much! We are so glad you enjoyed it... hope you will make us an anniversary location! Best wishes for a long and happy marriage! More

 
 
 
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Additional Information about DoubleTree by Hilton Hotel Midland Plaza

Also Known As:
Hilton Midland Hotel
Hilton Midland Hotel Midland
Hilton Hotel Midland
Midland Hilton Hotel
Hilton Midland
Midland Hilton
Address: 117 W. Wall St., Midland, TX 79701 (Formerly Hilton Midland)
Phone Number:
Region: United States > Texas > Midland
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 29 hotels in Midland
Price range (per night): RM486 - 1,014
Hotel Class:3.5 star (3.5*)
Reservation Options:
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