During our extended stay we noticed that there were dozens of medium sized.black beetles gathered outside all the doors. Some came in under the gaps at the door threshold. One night I was woken up by a beetle in bed under the covers. My girlfriend was bitten by something and developed a rash which required medical treatment. They came and...
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This hotel was super clean and the staff was very friendly. Hotel could use some updating. TV had a pink hue and needs replaced. We came to go to the river and not to watch tv so it wasn't a problem. We didn't use the pool, but it was clean. The free breakfast was cereal and frozen muffins.
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Thank you for taking the time to write a review of your experience with us. I am so happy to hear that you enjoyed your stay at the Red Roof Inn New Braunfels. Our goal is to ensure that each and every guest experiences a comfortable and enjoyable stay. I am very sorry about the TV problem, we have replaced...
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Numerous odd problems, toilet wouldn't flush, light over bed did not work, fan on air conditioner never went off (making it loud) tv volume went only 1/2 way up (hard to hear it over ac fan) - tv had ghost image on most channels, internet connection was very slow, kleenex was a travle pack (not a box) when we asked...
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I was very disappointed to see your review on TripAdvisor regarding your recent stay at the Red Roof Inn New Braunfels. Our goal is to make sure each of our guests experience a comfortable and enjoyable stay with us, and I am sorry to hear that you did not. I hope that you will consider staying with us again in...
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The Red Roof Inn is a great place to stay. I was here with my family and found a very econmical hotel within close proximity of events in the area. One of the items we found very comforting is that they have a pet friendly policy. Thats one of the things we look for when we are traveling. The outdoor...
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Very nice hotel. Excellent service, very clean rooms and excellent locations. All staff are really service oriented and they have very professional attitude. Congratulations.
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My family and I had some beautiful vacations, we really enjoy them, and we really enjoy the comfort in the room, we didn't have any problem, the staff help us looking for places to shop, and I really like that, thank you very much for making my family and I feel like we weren't out of town.
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i stay in 200 - 300 motels per year with my rottie and smaller dog. red roof is one of my favorites and i am a volume plan plus cardholder. i understand that different franchise holders can make their own rules............unfortunately, in this case!!!!! most red roofs allow my pets to stay for free.....which is one of the reasons i...
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We had a very positive experience with the hotel. At check in, the clerk was ready for us and had even turned our air on in the room. The room, which was a king, was on the smaller side, but honestly it was clean and comfortable. The area the hotel is located in looks questionable, but we had no problems...
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Dear Valued guest,
This is awesome thank you so very much for taking time to leave online review. Thank you for compliment for my staff. We work very hard to take great car of our guest. I am glad you enjoyed your stay and look forward to you next visit with us.
Sincerely
The staff of Red Roof Inn New...
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Our trip was short. Rooms were clean and hotel was comfortable! Staff was great!
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Dear Special Guest,
Thank you for wonderful compliments. We surly enjoyed having you. I look forward to your next visit soon.
Sincerely
The staff of Red Roof Inn New Braunfels
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We stayed here for one night during Trash-Fest. It has more amenities than camping.
It is an older hotel with the exterior-facing rooms and is definitely showing its age.
By far, this is not a luxury hotel. More like a place that we felt OK bringing the scuba gear in to. That being said, we definitely did not pay a...
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Dear Guest,
Thank you for comments we always welcome feedback from our valued guests. To your point we are an economy lodging brand that caters to budget minded guests. With that said, we are the best value at our exit. You will receive a midscale experience at an economy price every time. We hope your adventure/hobby will bring you to...
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34 Reviews
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