I had a sudden heart attack at the age of 35 and have to travel frequently to the Plano area so I can go to Baylor Heart Hospital which is about 12 steps from the door of the Quality Suites! I didn't know the area and stayed another hotel, but this one is by far the best value and closest... More

There was one bath towel for 2 guests. One small packet of shampoo for 2 guests. No cups in kitchen or bathroom. No paper towels in kitchen. Bad odor in room. The layout was very confusing, with no signs to direct you to the correct room #. Breakfast was only till 9:00 and staff would clear away breakfast items on... More

Can't complain--this was a free night for us, and we got a mini-suite complete with living area and kitchen. Front desk was friendly--helped me find the hotel when I called. Definitely better than some Quality Inns I have stayed in. One negative: no pool (& it was blistering hot outside--not the hotel's fault) More

For Thanksgiving weekend I had a reservation at this hotel for four nights, in Wednesday and out Sunday, confirmed when I checked in. Initially the key card did not work and the kids and I had to carry everything back downstairs and get a card that worked, then back up. On Saturday night we came in late and were locked... More

one night stay; room was adequate; bed was comfortable; full size frig. was a pleasant surprise, plus table and chairs for two. Price was reasonable. Breakfast was typical continental, nothing special. Negatives: wireless internet was terrribly slow, making it impossible to stay on long enough to check email; frig. made a clicking noice all during the night; stains on carpet;... More

We were lucky enough to choose a one room suite for the same price of a double queen room. Spacious with a kitchen, very clean bathroom. Friendly staff and good breakfast - what to be expected. More

This hotel is directly across from Heart Hospital Baylor Plano. Very close to restaurants, etc. Room was clean, staff helpful and friendly. Breakfast was good. I would stay there again if needed. More

When we arrived we were greeted by several gentlemen who were attempting to consume a case of beer between the four of them - always a positive sign. However, as soon as I opended the door my wife gave me one of those looks and I could only respond with a "Sorry". Our "non-smoking" room had the strong odor of... More

I was pleasantly surprised at the cleanliness of the hotel, given the price. The rooms look to be newly refurbished and exceptionally clean. Constructive criticism - no full length mirrors for us ladies in the room - there are plenty of places to put one! I had to walk a bit to find the ice machine - downstairs in the... More