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All 25 San Marcos hotels »

Embassy Suites San Marcos

3.5 of 5
1001 E. McCarty Lane, San Marcos, TX 78666
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Embassy Suites San Marcos
Ranked #1 of 25 hotels in San Marcos
4.0 of 5 stars 117 Reviews
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117 reviews from our community

What travellers say about this hotel
  • Outlet Mall(5)
  • Happy Hour(3)
  • Very comfortable(3)
Traveller rating
    65
    22
    16
    6
    8
Only show reviews for Family (53) | Couples (18) | Business (24)
Date Rating
Olmito, Texas
1 review
1 of 5 stars Reviewed 23 May 2012 NEW

After traveling 7 hours by car with my husband and kids, we arrived at the hotel at 11pm. The lobby was very busy and the front desk extremely disorganized. Despite making reservations 2 months ahead, being a priority club member, receiving an email reminding me of my reservation the week before, our 2 queen bed room was given away! All... More

Was this review helpful? Yes
Tom Pugh, General Manager at Embassy Suites San Marcos, responded to this review
26 May 2012

Thank you for sharing your comments from your stay with us. I certainly understand your frustration with our not having the correct type of room for you. I apologize and we will follow up with our team to correct this. I would like the opportunity to correspond with you directly...if you would drop me an email at tom.pugh@jqh.com, I would... More

Rockwall, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 May 2012

Best hotel in San Marcos. They run a first class hotel experience. Would highly recommend. More

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Tom Pugh, General Manager at Embassy Suites San Marcos, responded to this review
14 May 2012

Thank you for sharing your comments from your stay with us. We are happy to hear you had a great experience and we look forward to serving you again in the future. We appreciate your business. Tom Pugh, General Manager More

Virginia Beach, Virginia
Senior Contributor
32 reviews 32 reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 7 May 2012

We stayed there on vacation for a wedding in the area. The hotel was an ideal location for our stay - about 30 miles south of Austin. It's adjacent to two huge outlet malls. The hotel itself is very nice - standard Embassy Suites layout and kept in good shape. Staff was professional and friendly. Food & drinks were good... More

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Tom Pugh, General Manager at Embassy Suites San Marcos, responded to this review
11 May 2012

Thank you for sharing your comments from your stay with us. We apologize for the smoking room issue, we certainly understand the inconvenience caused you and have shared your comments with our team. We look forward to serving you again in the future. Tom Pugh, General Manager. More

calvin louisiana
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 17 April 2012
1
person found this review helpful

Every spring my daughters and I go to San Marcos to go shopping and we always like to stay at a different hotel. This year we decided on Embassy Suites and we were very pleased! The hotel looked great and very modern. Our rooms were very spacious and clean and we were impressed. The breakfast was really good, we enjoyed... More

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Tom Pugh, General Manager at Embassy Suites San Marcos, responded to this review
26 April 2012

Thank you for sharing your comments from your visit with us. We are pleased your shopping trip was a suceess and you enjoyed your stay. We have passed on your comments to our team and we look forward to your staying with us on your next trip to San Marcos. Please let me know if I can ever be of... More

Houston, Texas
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 10 April 2012
1
person found this review helpful

This property surpassed my expectations. After my awful-to-awesome experience (I'll ellaborate more in this review in just a bit), I reflect upon my stay and it just makes me that much more proud to work for Hilton (stayed here under my employee discount). Beautiful property in San Marcos. Super close to the outlets, which is why we decided to visit.... More

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Tom Pugh, General Manager at Embassy Suites San Marcos, responded to this review
12 April 2012

Thank you for sharing your comments from your stay. We are pleased we were able to respond to your concerns. One thing to note, we are proud to have the opportunity to host our associates for their travel, having hosted more than 3,000 team members last year. We rarely are unable to accomodate room type preferences. When that does occur,... More

Houston
Senior Contributor
32 reviews 32 reviews
Reviews in 11 cities Reviews in 11 cities
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 23 March 2012

It's a nice looking hotel in the middle of nowhere (probably not in the future). Would be nice to have ammenities within walking distance. Walls are thin and hallways noisy probably because of the open atrium in the center. Checkin took some time as only one girl was at their 'pods'. Couldn't find a valet when we pulled in so... More

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See 2 more reviews by littlejohn for San Marcos
Tom Pugh, General Manager at Embassy Suites San Marcos, responded to this review
3 April 2012

Thank you for taking time to share your comments with us. We appreciate the feedback and we will share your comments with our team to help us improve our services and product. We look forward to the opportunity to serve you in the future. Tom Pugh, General Manager More

2 reviews
4 of 5 stars Reviewed 23 March 2012

We stayed for two nights during Spring Break, to do a Campus Visit at Texas State University. As you can imagine, the hotel was sold out and the restaurant quite busy during breakfast. The place is very new and comfortable and since we stayed in the 4th floor, noise was not an issue. The only problem we had is that... More

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Tom Pugh, General Manager at Embassy Suites San Marcos, responded to this review
3 April 2012

We appreciate your sharing your comments from your stay with us. We are pleased your overall experience was good. I apologize for the incorrect information shared when you made your reservation. We will forward your comments to the reservations personnel for their follow up. Thank you for your business and please let me know if we can be of assistance... More

Houston, Texas
Reviewer
4 reviews 4 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 21 March 2012

Stayed here for the night and was just fine. I must admit the hottub was not working and that was disappointing. The rooms are great and the service was excellent. My only problem was with the room service. They where slow and unapologetic for there mistakes and made no effort in rectifying the situation. Overall, good place to stay just... More

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Tom Pugh, General Manager at Embassy Suites San Marcos, responded to this review
3 April 2012

Thank you for sharing your comments from your stay. Concerning our hot tub, unfortunately we were having to wait on parts to arrive to repair it and had a couple of days of it being down...I am sorry for the inconvenience caused you. Additionally, we will follow up with our room service team to correct the issues you had. We... More

Galveston Island, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 17 March 2012

This is your typical Embassy Suites with a few extra floors located in a old cow pasture with nothing within walking distance. I am a Diamond status Hilton Honors member and have stayed at numerous participating properties. The only thing different about this property is the attitude of staff/management. All of the normal amenities you'd expect at a Hilton member... More

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Tom Pugh, General Manager at Embassy Suites San Marcos, responded to this review
21 March 2012

Thank you for sharing your comments from your stay with us. I apologize for the lapses in our service provided to you. We will correct this with our team immediately. We appreciate your business and please contact me if I can ever be of assistance to you. Tom Pugh, General Manager. More

Texas
Top Contributor
63 reviews 63 reviews
Reviews in 30 cities Reviews in 30 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 13 March 2012

We stayed here on our way to Austin as it was the South by SW festival and the prices were higher in Austin and booked. This hotel is next to the large outlet mall in San Marcos and was easy off/on I-35. Beautiful, new hotel. The room was large with a living room, kitchen, nice bathroom and comfy beds. Very... More

Was this review helpful? Yes
Tom Pugh, General Manager at Embassy Suites San Marcos, responded to this review
15 March 2012

Thank you very much for sharing your comments. We are pleased you enjoyed your stay with us and hope you had a good time at SXSW. We look forward to serving you again when you visit our area in the future. Tom Pugh, General Manager. More

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Additional Information about Embassy Suites San Marcos

1001 E. McCarty Lane, San Marcos, TX 78666
Price range (per night):* RM534 - 641

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