I recently stayed at this hotel with some family members when one of my nephews was involved in an accident. We arrived very late, and we were exhausted. The lady at the front desk,Cheryl gave us a terrific rate, and was so kind to my whole family, we felt overwhelmed. We had to get up very early to get back...
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Thank you for your feedback! I am glad to hear that you enjoyed your stay at our hotel! I will share your comments with the staff. We strive every day to make sure that all departments provide legendary customer service to each and every one of our guests... they will be excited to hear your review! Thank you for choosing...
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I had a very pleasant stay here at this Holiday Inn Express. All the people were very nice and curtieous.
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We are glad to hear that your stay was incredible at our hotel! We appreciate your feedback, and we hope to see you again soon!
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Where do I start.. First I want to say thank you to the staff at this Holiday Inn Express. Senetra at the front desk helped me with my reservations. She calls me to confirm my reservation (s) due to my extensive travel in the East Texas area. Next, Mallory takes care of all my business needs which includes the meeting...
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Reviewed 19 August 2011
Thank you for your review of our hotel. We genuinely enjoy what we do here and love to hear about our guests' positive experiences. We recognize that you have a choice in where you stay, and we sincerely thank you for choosing to stay at the Holiday Inn Express South. We appreciate your positive comments and recommendation as well. We...
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I have been staying here on business several times per year. This stay is a marked departure from my past experience. Now only one of the two elevators works, and only one one of the four ice makers works (one on each floor). I was put on the top floor so had to schlep all the way back down to...
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We are deeply apologetic that your experience was anything less than satisfactory at our hotel. I can assure you that whenever we have maintenance issues at the hotel, we work diligently to get them fixed in a timely manner. DVD Players are still an option while you stay at our hotel, and should you ever have a situation to where...
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We chose this hotel as it was the closest to our friends house. Clean, with a better than average free breakfast. Gym was very small and well used but clean there as well.
I just wish you could open a window to let in some fresh air. Room was spotless, but air seemed stale. No odor, just not refreshing. Easy...
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Thank you for your posted comments! Our housekeeping takes pride in their work, so I will be sure to share your comments in regards to the cleanliness of our hotel during your stay! We hope to see you again during your next visit to Tyler, TX!
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We were traveling through the area and needed a place to stay for one night--this hotel did the trick. The rooms were clean and well-appointed. The bed was very comfortable and I liked that they provided you with a choice of soft or firm pillows. The hotel itself was very clean and the staff friendly. The breakfast options in the...
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We are glad to hear that you enjoyed your stay, and that you would stay at our hotel again! Thank you for your comments, and we hope to see you in the near future...
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I don't usually stay at Holiday Inn Express Hotels. They are too limited for my liking. I stayed at the Holiday Inn Express and Suites Tyler South because I didn't have any choice. I am writing this review to express my satisfaction. This hotel was everything a business traveler wants. It's clean, quiet, and comfortable. The staff is friendly and...
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Thank you for your comments! We are glad to hear that you enjoyed your stay at our hotel! I also want to let you know that we have guest receptions Monday - Thursday! So, if you travel during the week, that is an added benefit during your stay! Again, thank you for your kind words about our hotel, and we...
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We stopped here while traveling through on our way to Austin. We stayed in the King Jacuzzi suite with a sleeper sofa. The kids slept on the sleeper bed and it is fine for kids. Would not necessarily recommend for adults but the kids liked it. The king bed was great as was the tub. The breakfast had everything you...
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We are glad that you enjoyed your stay at our hotel! We hope to see you in the near future... and don't forget to bring your swimsuit! Thank you for choosing the Holiday Inn Express Tyler South.
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I have stayed numerous times at the Holiday Inn Express & Suites located at 2421 East Southeast Loop 323 in Tyler over the past few years while in the East Texas area on business, and I can honestly say that each visit to this hotel is better than the last.
The rooms are very clean, spacious and comfortable, the breakfast...
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Reviewed 16 September 2010
Thank you for your kind words! Your feedback is greatly appreciated and will be shared with the entire staff! We hope to see you again soon!
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Stayed here one night as part of a business trip in Tyler. Check in was swift. Room Type was confusing- when I originally booked it, I guess I didn't appreciate that I was booking a "conference room". I had a 2 room suite but the living room was essentially a conference room with a large boardroom conference table along with...
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Thank you for your feedback. We are glad you chose to stay at our location while traveling to Tyler, TX. You should try one of our mini-suites during your next trip to Tyler. Our mini-suite has a jacuzzi tub, which I'm sure will help you relax after a long day! Again, thank you for your feedback, and we hope to...
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