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Quality Inn Conference Center

2.0 of 5
2843 North NW Loop 323, Tyler, TX 75702
Hotel amenities
Quality Inn Conference Center
Ranked #19 of 30 hotels in Tyler
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55 reviews from our community

    Trip type
Traveller rating
    15
    10
    12
    9
    9
Date Rating
Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 18 May 2013 NEW

where to begin?................moldy shower grout, stained box spring, mattress with a brown stain, torn wallpaper, desk chair with holes, small cock roaches in the bathroom, dirty wash rags left behind the bathroom door on the floor, dirty carpet, dusty headboards, bugs on the walls. we planned to stay 3 nights................checked out the hext morning after one night.............won't make THAT mistake... More

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Tulsa
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 May 2013

We found this place unable to keep up with the maintenance. The entry way was messy and had garbage and leaves on the front. The wall paper was coming off down the halls. The furniture in the room was pretty beat up. I will not stay here again. The lady was nice. The beds were comforatable

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Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 27 April 2013 via mobile

The hotel in my belief needs updating..The beds I had trouble sleeping in..I felt the room could have been a bit cleaner, although it was not horrible in that reguard..Breakfast is very good .. The staff is nice..On my next visit I might try a different hotel..I did like the balcony my room had..

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Jordan K, Director of Sales at Quality Inn Conference Center, responded to this review
29 April 2013

Greetings: Thank you for taking the time to review our hotel. We value every review as we want to not only meet our guests expectations, but exceed them. I am sorry you had trouble with our beds and that the room didn't have the refreshing crisp feel we target for. Hotels are a constant process of improvement and we are... More

mansfield,la.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 8 April 2013

Stay was really awesome, breakfast was very good, only problem we had was a t-shirt under our mattress and our next door neighbor found two x rated books under his mattress. If you have children please check mattress as we had two children with us

Was this review helpful? Yes 1
Jordan K, Director of Sales at Quality Inn Conference Center, responded to this review
17 April 2013

Greetings Ray: Thank you very much for the kind words about our breakfast. We are glad you and your family enjoyed it, along with your stay. However; let me apologize for the latter part of your review. This is not a common occurence in our rooms. Your review is being taken very seriously and is being addressed with our housekeeping... More

Tennessee, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 March 2013

My mom and I were impressed with the cleanliness of the rooms, the quality of the bedding and towels, and the variety and quality of the breakfast. We spent five nights, enjoyed the zoo nearby, took a short trip into Fort Worth to visit relatives, and still got a good night's sleep every night and a hot breakfast every morning.... More

Was this review helpful? Yes 2
Jordan K, Director of Sales at Quality Inn Conference Center, responded to this review
17 April 2013

Greetings: Thank you very much for the complimentary review! We pride ourselves of our eclectic, complimentary full hot breakfast in our Q Corner Cafe. We try to switch things up and make sure the guest is having a great breakfast that consists of more than just a muffin! Safety and guest satisfaction are our top two concerns at the property.... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 26 March 2013

Husbands company has stayed here before and had problems with maids stealing...They have stolen a 12 pack of beer, detergent and the maid didn't deny it and sadly still works at this hotel ...Do not disturb on the door doesn't mean anything to the maids they will still enter and have on many occasions..Weekends are noisy and if there is... More

Was this review helpful? Yes 1
Jordan K, Director of Sales at Quality Inn Conference Center, responded to this review
17 April 2013

Greetings: I am very troubled to here your review of our hotel. Stealing is taken very seriously here whether it be by an employee or a guest. I don't know when your previous stay with us that you are referring to, but I can assure you any form of stealing will be treated with a zero tolerance policy. Any report... More

Alvord, Texas, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 23 March 2013

This is by far the WORST hotel I have ever stayed at and that is saying something. There was a party scheduled on Saturday night that got so out of hand that the police came out 5 times!! There was excessive drinking in the parking lot that led to MANY fights and the revving of motorcycles until five in the... More

Was this review helpful? Yes 1
Jordan K, Director of Sales at Quality Inn Conference Center, responded to this review
17 April 2013

Greetings Vanessa: Let me apologize on behalf of the hotel for any inconveniences that occurred during your stay. Unfortunately there was a group that weekend that did cause a ruckus. We require that all of our groups that have over 75 attendees bring a bonded security officer for noise control and to handle any other issues that appear. We are... More

Manhattan
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 12 March 2013

I am Sergeant Keith Hostetler and I had a horrible 10 hour drive with my wife and two kids. We booked a Travel Lodge Hotel at Hotels.com and when we arrived at 2:30 am and when we arrived, there was no reservation for the hotel and they had no rooms available even though Hotels.com already charged our debit card. I... More

Was this review helpful? Yes 4
Dan J, General Manager at Quality Inn Conference Center, responded to this review
3 April 2013

Thank you for your comments. I am sorry you had to go though all that to find us here. We look forward to taking care of your lodging needs in the future. Thank you again for your kind words and thank you for your service to our great nation. More

Houston, Texas
1 review
3 of 5 stars Reviewed 7 March 2013

For the price, it is about what I expected. Our bed was comfortable. The 4 standard size pillows on a king bed were lacking. Chair in the room had a stain on the seat. Breakfast was okay. Downside: made our reservation through bookings.com. 2 rooms - one with a king bed, the other with 2 queens - CONFIRMED. However, during... More

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Dan J, General Manager at Quality Inn Conference Center, responded to this review
8 March 2013

Thank you for taking the time to tell us about your experience. On a rare occasion due to unforeseen circumstances outside of our control, we are unable to ensure your requested room type, and I do apologize for this. I agree that you should have been informed about the big banquet party that weekend, moving forward front desk will call... More

Vicksburg, Mississippi
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 4 March 2013

My husband and I and two other couples all booked rooms for the weekend and none of us got any rest. The first night there were children above our room that were tossing things from the balcony and there was noise in the halls the entire night. As the room doors to not fully reach the floor - there is... More

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Dan J, General Manager at Quality Inn Conference Center, responded to this review
5 March 2013

Thank you for your review of the Quality Hotel & Conference Center. I would like to start by apologizing for the behavior and actions of the guest we had this past weekend. I can assure you this is not the case every weekend. I feel terrible that you had this experience and hope you would reconsider your decision not to... More

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Additional Information about Quality Inn Conference Center

Also Known As:
Quality Hotel
Quality Hotel Tyler
Tyler Quality Inn
Address: 2843 North NW Loop 323, Tyler, TX 75702
Region: United States > Texas > Tyler
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotels in Tyler
Price range (per night): RM166 - 254
Hotel Class:2 star (2*)
Reservation Options:
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