very nice property in convenient location..Altho the property is a little "tired" Rooms are clean , large, with micro, fridge, hairdryer, etc. Beds are comfortable. Nice continental breakfast. very reasonable rates. We have stayed here on more than 1 occasion and would definitely return.( once in a while gets a bit noisy , but management takes care of it promptly) More

Overall, it was quite comfortable and clean and the price was very good. The mattress had good support, the TV worked well as well as the internet access, and they had a variety of food for breakfast. We were there during the Christmas holidays, and the check in area was decorated in good taste. On the down side, the building... More

I've read some reviews about this hotel and was hesitant to try it but the price was so good, we thought we would see for ourselves. The poor reviews were from more than a year ago. We've been greeted by a couple of different desk clerks. Two were pleasant/nice and one was OK and could best be described as indifferent... More

A good price and a fair room...the continental breakfast buffet had good english muffins....mold in the jelly packet....so stuck with english muffins and coffee. If I go back will pick another motel. I don't mean this in a bad way but we could hardly understand the clerk. More

I deeply regret not checking EVERY aspect of this room immediately. Upon opening the door, a cockroach ran outside as if escaping the conditions. Perhaps the food garbage hiding in the bed-side stand had made it ill. Maybe it was just hyped-up on the old coffee grounds still in the coffee maker. It could have been poisoned by the numerous... More

The Super8 Universal City has no respect for military families or any guests for that matter. The first room we were given had a broken TV and a large rusty chip in the bathtub. The wifi does not work and the staff admits this with a shrug -- so don't count on getting any work accomplished. Perhaps the worst thing... More

The staff was extremely rude, the rooms were dirty. Me and my family only stayed for two and a half hours and due to a family emergency. The manager would not give us a credit due to us having the room checked out for more than an hour. They said they have hourly customers that come in all the time... More

My husband and I stayed here for 4 nights. We were in town visiting family. It was your average hotel for the price. The only downsides would have to be the breakfast and the location. There isn't much of a lobby area and there are like 4 tables with chairs just in the middle of the room with some doughnuts,... More

Stayed at this this Comfort Inn Aug. 1/2, 2003. Check in people were not particular helpful or friendly. Ice machines were always empty, but in fairness, motel was quite full. Still feel they should have had more ice machines for number of rooms they have. 2nd day, we left room about 9 for breakfast, returned about 11:30. room not yet... More