We recently stayed at this hotel on a Saturday night. I saw many positive reviews which noted that the breakfast was good, so I had high expectations for our Sunday breakfast. I had stayed at another Holiday Inn Express recently and was happy with their breakfast but at this one, not so much. They were out of orange juice and...
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Thank you for staying with us for your weekend away! We really appreciate you taking the time to write a review and we apologize for not having any orange juice available on that Sunday. We normally have it every morning along with the cranberry & apple juices that I hope you were aware of. We have a rotating breakfast schedule...
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Great hotel located right off Interstate 91 in Vermont. Front desk staff was always pleasant and helpful, upgraded me as an elite member to a beautiful huge Jacuzzi room. Hotel appeared to be recently renovated, with large plasma TV, granite countertops, stylish bedding and lighting in the rooms. It’s a super clean hotel with great common areas, game room, indoor...
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Reviewed 23 February 2006
We love when guests notice the upgrades we do around our property! The newest addition to our guestrooms was the 42" flat panel televisions. Thank you for being a member of Priority Club, we always try and upgrade our members whenever possible and offer treats at arrival! I definitely hope you got to choose a "goodie" from the basket. Thank...
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My fiance and I are from CT and decided to stay at the Holiday Inn Express in Springfield this past weekend just to get away for the night. The hotel itself is fantastic! The people at the front desk are very friendly and the amenities are great. Every employee we encountered said hello to us. Very nice pool, fitness center,...
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Thank you so much for taking the time to write a review about our hotel! We strive to offer convenient, affordable, comfortable and clean accommodations for our visitors. I am very concerned about the pill and hair that you mentioned. We are so sorry and want to assure you this is not a normal practice for us. Our housekeepers take...
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I wanted to go skiing at Okemo, but staying in or near a ski resort is cost-prohibitive for me. Holiday Inn Express was just a short drive (20 minutes) from Okemo, and a great bargain. The staff was super-friendly, and made sure we had everything we needed. The free breakfast offered a great variety of choices, probably the best free...
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On behalf of all staff members, we want to thank you for choosing our hotel while visiting the area. We appreciate that you took time to write a review about your experience and we strive to offer high levels of service and a clean, convenient and affordable hotel stay. We hope you had fun skiing and we'd would love to...
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Quite a clean hotel. Nice expanded continental breakfast including cinnamon buns and a new pancake maker, which the kids loved. Have stayed here before and have used the pool; although, we didn't use it this time. Fridge and microwave in rooms are nice to have.
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Thanks so much for taking the time to write a nice review about our hotel! Yes, the pancake machine has been an absolute hit since its installation last year! 2 fresh pancakes in about a minute....how cool! We definitely take pride in our hotel and strive for reviews like this, our housekeeping department certainly takes their cleaning skills seriously and...
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The hotel was very nice. It was very clean and updated. The breakfast was good. Plenty to eat with a nice variety. When we go back to Vermont we will use this hotel again.
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Thank you for your nice review of our hotel. We certainly aim to please and try to offer the best amenities at an affordable price. We hope you come back soon to visit and maybe you can take advantage of one of our great packages like the Maple Madness or the Bromley Sun Mountain Adventure Package....both are at an excellent...
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We stayed in This hotel for over 21 weeks! This is the cleanest, friendliest hotel ever!!! The staff was so good to us. If you need help the staff was always willing to lend a hand to make our stay perfect. Will stay and recommened to everyone I know!!!! Thanks for a great stay! Laura & Randy
PS: I will...
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Hi Laura! We certainly miss you so much around here. You were such a great guest to have stay with us and it was so great to get to know you. Please keep in touch and come back and visit soon! We hope you're enjoying the warmer weather down South! Take care.
Sincerely,
Danielle
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My experience with this hotel from booking to check out was excellent. I dealt with Michael during booking. Although he was busy initially and needed to call me back, he was very accomodating and helpful regarding our rate and stay. The room seemed updated and clean. Pillows seemed a bit dated. One bed was a bit uncomfortable but nothing to...
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Thanks for the awesome review! To say that your experience from beginning to end was "excellent"....its what every hotel strives for! I have shared your comments with our staff, and they appreciate the feedback. Our guestrooms have just undergone a complete re-decoration, we just received new 42" flat panel televisions and as for the hot tub....its definitely something we will...
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We stayed here for 2 nights in December as a way to get in 3 less expensive days of skiing at Bromley and Okemo. This is a Holiday Inn Express, so I am only giving the experience 3 stars - it is not meant to be a luxurious place to stay. However, the stay was perfect for what it was...
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Thanks so much for staying with us during Christmas Vacation! We are considered a 3 star property within our brand, however the tripadvisor system scores on personal experience. Most of our travelers in the winter season are attracted to our hotel for the good service, convenient location and most of all the value they receive when skiing the local mountains....
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We stayed here to go skiing and it was perfect for a family with little kids. Breakfast was great with lots of typical stuff ie pancakes, eggs, bacon, cereal, breads, yogurts. The place is really clean and well run. The pool was warm and clean with clean locker room facilities. The gym was also clean and in great working order....
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Thanks so much choosing our hotel for your recent ski trip at Okemo! We certainly cater to all types of travelers and in the winter season, our family travelers seem to be the most popular. We try to offer all of our guests the comfort, convenience and value they need when traveling away from home, I know that can be...
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