My wife and I made reservations on-line based on the description and amenities. Unfortunately the web descriptions and photos were completely misleading. We were lookig for a fair priced hotel witrh access to a beach and a pool as an alternative to the beach. What we encountered was a 'bar' on small piece of shore and no pool (the pool...
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My husband and I spent two nights there over Easter weekend. The location was perfect because our kids were camping at Kiptopeke State Park. The room was clean and it was nice to have a continental breakfast in the morning. The bathroom, although clean, was old and the drain in the tub was rusty. If we stayed there again we...
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Thanks for your nice review. We are glad you enjoyed your stay with us. We'll check on that old drain. Next time just let us know while you are here and we'll get right on it.
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Thank you for going back to the pub we always loved,A place were we can take family and freinds.Pam and her staff get a,aplus miss Ida's cooking was great Tims bar tending was great,the waitress Judy went out of her way for every customer Pam has taken control and turned the pub around and made it a place to tell...
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Thanks so much for your wonderful review of the Sunset Grille at Sunset Beach Resort! Yes, the staff is top notch and we all aim to please and we are very happy to be open for the season. We also have a Trip Advisor page for the Sunset Grille so please feel free to leave a review there as well!...
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My daughters and I spent two nights there, for a charity bicycle ride from Cape Charles. The room was clean and we had a nice continental breakfast the second morning. We'll be back in November 2012, and we'll try the beach grille next time!
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We are glad to learn that you enjoyed you stay with us at the Sunset Beach Resort and look forward to your return in November. The Sunset Grille offers a great selection of Seafood for your enjoyment. You may want to call in advance to be sure it is open at that time as it is a seasonal restaurant. During...
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My husband and I spent 12/30-1/1 at the Sunset Beach Resort. This was our second time at the hotel. We were expecting a quiet time since our last visit was in the warmer months and we thought fewer people would be there. We did not know there was a special for fishermen and there were many noisey men that had...
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Reviewed 13 July 2011
Thank you for choosing to stay with us again at the Sunset Beach Resort. I agree that our sunsets are fabulous. We are sorry to hear that the fishermen were too noisy and kept you from being able to sleep in. We will be more careful in where we place our guests in the future to ensure that everyone is...
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been here twice. decent price for a room. rooms are good service was iffy. best part was the bar/grill on the beach. best crab cakes on the planet. i would defiantly suggest this place to others
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We must agree with you that the crab cakes at the Sunset Grille are the best on the planet! We will continue to work towards providing our guests with stellar customer service and will not be satisfied until we have reached that goal. Thank you for writing your review and we look forward to seeing you soon.
Pam Spells
General...
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My husband and I had had a very difficult week and pulled into the Sunset beach resort late at night on our long trip home. The staff were very welcoming and I cannot thank them enough for finding my wedding band after we had left, and for going out of their way to make sure it was returned safely. What...
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We must agree with you that we do have an "Amazing Staff" at the Sunset Beach Resort! Thanks for complimenting the staff and we are happy that you had a good stay with us. Please come back again when you can stay awhile and enjoy the wonderful property!
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Gorgeous beach setting on the Eastern Shore of Virginia across from the Eastern Shore of VA National Wildlife Refuge, and convenient to Kiptopeke State Park, Cape Charles & Sting-rays Restaurant. Friendly & helpful staff. Mattresses & linens have been upgraded. Items that beg repair: Wireless Internet access is only in lobby. Guest Laundry has no dryers. Ice machine is leaky...
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We are so glad that you enjoyed our beautiful setting at Sunset Beach Resort. We believe there is no more lovely place on the Eastern Shore. Since taking over the hotel earlier this year we have made many improvements. We are so happy that you noted the new mattresses and linens. We do not yet have internet access in all...
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This hotel was one of most dirties hotels that I have stayed in and I travel quite a bit. Very expensive and it was not worth the price. The bathroom drain did not work properly. Every time we took a shower, the water would not drain and we each had to wait for the water to drain before the other...
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We find your review very curious and think you have confused our hotel with another? Our housekeeping staff has been thoroughly trained and are monitored very closely. We have made many improvements and do not permit improper bathroom facilities.
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We had a whole bunch of guests into town, so we let several stay in our house and we just took a room at the Sunset Beach Hotel, which is a good hour away, but closer to where our event would be. It has come a long way since I was a kid. Would I call it a five-star getaway?...
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Thanks so very much for your positive review of Sunset Beach Resort! As the new management, we are continuing to make improvements all around the property. We've had a busy summer and will continue making improvements throughout the year. Both the hotel and waterfront restaurant, the Sunset Grille will be open all winter. Thanks and please come back soon!
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