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Comfort Suites Chantilly

2.5 of 5
13980 Metrotech Drive, Chantilly, VA 20151
Hotel amenities
Comfort Suites Chantilly
Ranked #2 of 14 hotels in Chantilly
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229 reviews from our community

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    124
    72
    18
    10
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Date Rating
Oakland, California, United States
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

This hotel was nice and clean the staff was great from the front desk Clark shameear and tony who took me around they made sure my stay was comfortable and I will stay again...my bed was comfy the breakfast was hot and ready pool was nice and clean breakfast staff great as well

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Williamsburg, Virginia
Top Contributor
112 reviews 112 reviews
37 hotel reviews
Reviews in 46 cities Reviews in 46 cities
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed 16 May 2013 NEW

This hotel is conveniently located within a 10 minute drive of Dulles Airport and has a Park and Fly program which is reasonably priced. The staff is very professional as well as friendly and are very responsive to dropping off and picking up passengers at the airport. The hotel itself is a little dated and worn which seems to be... More

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va319, General Manager at Comfort Suites Chantilly, responded to this review
17 May 2013

Thank you for taking the time to provide your feedback and complimenting our hotel staff. We value your comments and look forward seeing you soon in the near future. Regards, Rajesh Singh More

Dodge City Kanas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2013 NEW via mobile

This has to be the nicest Comfort Suites I have stayed in. I was in town giving a proposal and they took the stress away. Plenty of good restaurants across the street and clean facilities and friendly staff. Tony took me around and was really good to make sure I made it to my meeting on time. I had enough... More

Was this review helpful? Yes
va319, General Manager at Comfort Suites Chantilly, responded to this review
16 May 2013

Thank you for taking the time to provide your feedback and complimenting Tony. We value your comments and look forward seeing you soon in the near future. Regards, Rajesh Singh More

Lexington
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 26 April 2013

The hotel was nice and clean. The staff was nice , especially Paula at the front desk. She was so nice and went out of her way help in anyway she could. The rooms were average. Some stains on wall, nicks and scratches on furniture a few things that didn't work properly or stopped working (our mini fridge).But if you... More

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va319, General Manager at Comfort Suites Chantilly, responded to this review
28 April 2013

Thank you for taking the time to provide your feedback and complimenting Paula. We value your comments and look forward seeing you soon in the near future. Regards, Rajesh Singh More

Fonda
Top Contributor
56 reviews 56 reviews
26 hotel reviews
Reviews in 43 cities Reviews in 43 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 24 April 2013

We chose this location because of the promise of an indoor swimming pool and the reviews on Trip Advisor, but we were very disappointed in this property. One of our top priorities is an indoor pool for our very young children to enjoy after a day of site seeing. The pool water was Frigid! We couldn't stay in the water,... More

Was this review helpful? Yes 1
va319, General Manager at Comfort Suites Chantilly, responded to this review
25 April 2013

Thank you for your response. We have studied your comments and will take immediate action to resolve this break in service. Kindly accept our sincere apologies and give us one more chance to make it right. Regards, Rajesh Singh More

Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 17 April 2013

Nice 3+ Star Hotel. Great location to airport. Clean and fresh lobby with great breakfast. Good workout facility and nice pool. Shuttle driver to airport was great! I will stay here again. Better than Dulles Marriott by airport.

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va319, General Manager at Comfort Suites Chantilly, responded to this review
19 April 2013

Thank you for your feedback about the Comfort Suites, Chantilly VA.We value your comments and patronage and will use your comments to enhance the quality of our product. Regards, Rajesh Singh More

Bloomington, Indiana
1 review
5 of 5 stars Reviewed 10 April 2013

Paula at the desk was wonderful! I stayed recently on a trip DC and was not disappointed. The room was clean, the bed comfortable (except for the pillows - I've learned over the years to bring my own). Tony was great during breakfast. If I visit DC again I'll most likely stay again.

Was this review helpful? Yes
va319, General Manager at Comfort Suites Chantilly, responded to this review
11 April 2013

Thank you for taking the time to provide your feedback and complimenting Paula and Tony. We value your comments and look forward seeing you soon in the near future. Regards, Rajesh Singh More

Ottawa, ON
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 April 2013

We booked this hotel after a long drive from Savannah and the intention of visiting the Udvar-Hazy museum at Dulles the next morning. The hotel is well located in a quiet area and is attractive. Check-in was courteous and efficient. We had asked for a king on an upper floor and that is what we were assigned. The room was... More

Was this review helpful? Yes 2
va319, General Manager at Comfort Suites Chantilly, responded to this review
5 April 2013

Thank you for your feedback. We value your comments and patronage and will use your comments to enhance the quality of our product. Regards, Rajesh Singh More

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 April 2013 via mobile

When we arrived, the mens lobby bathroom was clogged. It was still clogged the next morning. The house-keepers smelled like marijuana, the smell lingered for hours after they left, leading me to believe it was used on property. At breakfast, the attendant was involved in a conversation where the f-word was loudly and repeatedly used. Both of my children are... More

Was this review helpful? Yes 4
va319, General Manager at Comfort Suites Chantilly, responded to this review
3 April 2013

It seems there is some serious misunderstanding. Our staff are very crisply dressed and do not have questionable odors as you have stated. In addition, they do not engage in using profane verbiage in guest or team member areas. You probably have your stays mixed up from a different hotel. Please be advised such surveys can wrongfully affect the profile... More

Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 31 March 2013

Greetings, Ms. Paula was amazing! I work with a company in NC and was scheduled to visit the Chantilly area on business. I called the local hotels in the area to get a feel of the place before driving down. I spoke with Ms. Paula at the Front Desk on a Sunday afternoon and she gave stellar customer service. She... More

Was this review helpful? Yes 1
va319, General Manager at Comfort Suites Chantilly, responded to this review
1 April 2013

Thank you for taking the time to provide your feedback and complimenting Paula. We value your comments and look forward seeing you soon in the near future. Regards, Rajesh Singh More

 
 
Comfort Suites Chantilly
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Wingate by Wyndham Chantilly / Dulles Airport
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Chantilly, Fairfax County
4 of 5 stars 145 Reviews
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Additional Information about Comfort Suites Chantilly

Also Known As:
Comfort Suites Chantilly Hotel Chantilly
Comfort Suites Chantilly Hotel
Chantilly Comfort Suites
Address: 13980 Metrotech Drive, Chantilly, VA 20151
Region: United States > Virginia > Fairfax County > Chantilly
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Chantilly
#6 Business Hotels in Chantilly
Price range (per night): RM228 - 387
Hotel Class:2.5 star (2.5*)
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Comfort Suites Chantilly
Show the lowest price for this hotel (from Booking.com, Hotels.com, Travelocity, and 9 more)
Enter dates 1 night 2 nights
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