As appeared by numerous compliants about the LCD TV on the office desk I can see this isn't a fresh issue and has been going on for sometime now.
I orignally stayed at this hotel a couple months back and had an issue with the TV on the desk as it makes it impossible to complete any work and I...
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DACouture1979,
I am Tonya, front desk customer relations. I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. I'm so sorry to hear that you were unhappy about the location of the television in your room. We assure you that this is not...
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You can always count on hampton to provide a nice room and good breakfast. Price seems to be going up at most Hamptons.
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Dear Travelingmike1091,
We agree! Hampton Inn's are the best. I am Tonya, Front Desk Customer Relations and I'm so glad you were able to enjoy our hotel. Also thank you for your comments about our breakfast, I'll be sure to let Naudia, our breakfast supervisor, know. Thanks again so much for your positive review.
See you next time,
Tonya &...
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It is a pleasure staying at this hotel. The staff always accommodates my every need.
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Dear Antoine L.
I am Tonya, Front Desk Customer Relations. Thanks so much for your positive review! I'm glad that you enjoy staying at our property. And I am thrilled that you continue to be one of our most valued return guests. Its always great to hear about how our team members help make someone's visit more enjoyable. We pride...
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I dont normally write reviews but when i have a good experience somewhere like this hotel i am always tempted. This was the case and so this review writes itself when your experience was as good as mine. The front desk staff was very helpful and efficient from checking in and out to even when my remote stopped working and...
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Dear Jeffrey51979,
I'm Tonya, Front Desk Customer Relations at the Hampton Inn Chesapeake\ Greenbrier. What a pleasure it was to hear about how our team members helped make your stay even better. As a Front Desk team member, I have been lucky enough to work with this fantastic team for the past year. Thank you for taking the time to...
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I've stayed in this hotel 3 years ago, twice on business. I remember the service of the front desk was great so I decided to return.
Alas I forgot how old and dilapidated this hotel was. I didn't remember the smell issue when I booked, but now I completely agree with the others! The first whiff of the stale smoke...
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Dear NYG1,
I'm Tonya, Front Desk Customer Relations at this hotel. I would like to thank you for offering this feedback about your recent stay with us. I deeply regret that you had such a poor experience at our hotel. During the time of your stay we were doing many upgrades in the hotel, which included the HD televisions. Unfortunately...
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Pretty old Hampton Inn and it could use a remodel. Very small rooms. Staff was o.k. but not as friendly as other Hampton Inn's.
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Hotel provided the basic Hampton Inn amenities/services but the rooms are cramped, need refurbishing, and need better sound-proofing from hallway noise. I am still a loyal Hampton Inn client, but this hotel could make some improvements.
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I stayed at this hampton for 3 nights on business. It's a nicer hampton inn - the room was very nice, the breakfast was above par and the staff was friendly. Overall a good experience.
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This hotel is conveniently located off I64 which is great for quick access to the freeway,
The hotel staff is very accommodating and extremely helpful. The rooms are kept very clean but we have a slight downside to this.
The hotel is not the same corporate look as the majority of Hampton inns.
I think the hotel is due for...
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I travel extensively and do have good experiences with Hampton Inns. This location however went above and beyond with even the small requests. The GM greeted me 3 times and on each actually proactively asked if there was anything that they could do to make my stay better. How often does that happen? I like their attitude and the front...
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41 Reviews
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