Recently stayed at Super 8 hotel in Chesapeake the check-in did not go well I booked a room over 2 weeks prior and asked for a specific room and was told it was not available it was given to someone that had just walked in.
The next shocker was the room it looked clean at first and the next day...
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Driving from Clev. to OBX with two families including teens and small children, we booked an overnight stay at this location to get a break from driving. Both rooms were filthy beyond words. My 5 year old neice walked 5 minutes barefoot on the carpet and her feet were black! We keept our socks and/or shoes on the entire time...
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we as new management cleaning up place same time improving our customer service. behalf of your mangement we ask your pardon on this as expect you to give us onther chance since we working to improve our guest satisfaction,cleaningness of our hotels.
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The air conditioning did not work in my room. Front desk clerk "CONNIE" needs to take some classes in dealing with the public. When asked to have maintenance check the air conditioning due to the room being a sauna, "WE DON'T HAVE ANY MORE KINGS, you will have to take a double" I did not reserve a double. She was...
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We are new management as of March 2011 and 75% Air conditioner has been replace by old management, also we are replacing rest of A/C this year.
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We made reservations with this hotel through another service. We checked in on May 19th and I should have taken the hint when the desk clerk appeared to double as the maid -- she was folding towels, however, she wa a nice lady. Our room was smelly, the bathroom tub was nasty, the beds were half made. One other guest...
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as of March 2011 hotel has been sold to new management and new management is working toward to improve the services.
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This is a great place to stay for a couple of days. The room was clean and comfortable including the bathroom. The room was a little small, that's why I would only recommend it for a short stay but it was affordable. Staff was friendly and gave us whatever we needed, don't forget to put the do not distrurb sign...
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16 Reviews
32 Reviews
