Stayed there on March 10, 2012, the hotel was noisy and the front desk did nothing about the banging doors and yelling at 1 AM, at 3 AM or at 5 AM. There was not a manager on duty and he did not respond to the calls by the front desk. When I was making a complaint there were two... More

this hotel was the best! Donnell,Jason, & Jessica are so nice! they truly wait on you hand @ foot. the rooms were smaller than i thought they would be. however it was clean & very comfy. and the hotel is close to all the good eating places and a few strip malls. also it shares the parking lot with a... More

On our way home from a trip to NJ, we stopped to stay at this hotel. We arrived very late and just carried our son in with his stuffed elephant "ellie" and ourselves and went to sleep. After checking out and arriving home, we realized Ellie had been left at the hotel. Frantic we called the hotel. They were very... More

Front desk staff were very nice, not in a hurry but very nice. Room was a little dirty. Not as bad as that comercial when the lady puts on a HazMat suit to get in bed. There was food under the desk and dirty soap left in bathtub. An average stay with great staff but rooms on the very dirty... More

Strange smell when entering the room. I believed this is a mix of moisture, urine and other undefined odor. Dirty floor, dirty toilet (nice black spot), window are dirty inside and outside and lot of animal hair on the floor. Allergic person be aware. Front desk people are nice and professional by the way. Breakfast are "ok" if you are... More

I stayed at the Fairfield inn while on a job assignment and was extremely impressed with the hotel and the staff. My job kept me in Chester for 9 days and the staff went out of their way to make my stay comfortable. I was on a night shift assignment and the cleaning staff even voluntarily came in 3 hours... More

We started out on a road trip down I-95 to Florida and did not make reservations ahead of time. Since I had recently stayed at a Fairfield and was satisfied we looked for another one along the way. As our eyes became weary we decided on the Fairfield in Chester Va (just below Richmond). The people at the front desk... More

Hotel room was clean and comfortable for the most part. Check-in was easy and they were able to change us from a 2 queen to a king with no hassle. Bathtub was dirty and wouldn't drain and the windows were scruffy...but otherwise the room was clean and comfy. Breakfast is free and includes sandwiches, waffles, muffins, cereal, etc. Hotel is... More

Nice hotel. :" CLEAN". Easy on-off I-95. Efficient staff. Same old same old breakfast. Comfortable beds. Would stay again. More