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Hyatt Place Richmond/Chester

3.0 of 5
13148 Kingston Avenue, Chester, VA 23836
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Hyatt Place Richmond/Chester
Ranked #5 of 14 hotels in Chester
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62 reviews from our community

    Trip type
Traveller rating
    27
    18
    7
    6
    4
Date Rating
North Carolina
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 7 May 2013

We stayed 4 days with a reunion group. We arrived early and the desk lady went out of her way to find a room that was turned over, even though it was only 1:30. The room was spacious and very well designed. We had a walk-in shower, similar to the one I have at home. Great internet speed with an... More

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See 2 more reviews by Mike16248 for Chester
Natick, MA
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 22 April 2013

We just returned from a road trip from Boston to Hilton Head Island, SC. In our quest to find a decent hotel for our stopover that accommodated 5 adults at a reasonable price (under $100), this hotel fit the bill perfectly. We booked through "priceline". We had 2 queen beds and a very large fold out sectional sofa. It was... More

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Management response:
24 April 2013

Dear valued guest: Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to... More

Montville, New Jersey
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 21 April 2013

Stopped overnight on our way to florida. Easy off 95 or 295. Great price. The employee who checked us in the evening was awesome. The place had a cool modern decor. The rooms are big. Bed was comfortable. Tv was huge! Only down side wa the A/C was so noisy we couldn't hear the TV. In the morning the girl... More

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Management response:
24 April 2013

Dear valued guest: Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to... More

Albany
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 26 February 2013

We travel lots by car and stay loyal to the Hyatt family of hotels. We picked this Hyatt Place for a 1 night overnight stay while traveling I95 to Florida as it is convenient on/off and there are also restaurants very close by. Pros: cost, location, and comfy bed for a good nights rest. Cons: the sofa was badly stained... More

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Management response:
27 February 2013

Thank you for taking the time out of your schedule to complete our a survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your... More

Dearborn, Michigan
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 24 February 2013

Am currently staying here and I am delighted! Got a good bargain online via the no-bid secret deal and was thrilled to get a Hyatt Place for a very low price. The rooms are all mini-suites with huge flat screen TVs, work desks, large L-shaped sofas and expensive toiletries. The furniture is sleek and modern, with plenty of wood and... More

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Management response:
26 February 2013

Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service... More

Portland, Maine
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 27 January 2013

My wife and I had a great stay at the Hyatt Place in Chester, VA. The room was huge, with a super large sofa, king bed, work desk, and what seemed to be a 60" flat screen TV. The room came with full breakfast. The hotel in general, but our room in particular, was exceptionally clean. Also, Marcel at the... More

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Chicago, Illinois, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 25 December 2012

I was in the middle of a long road trip when staying here, and I really needed to relax. I definitely chose the wrong hotel. I had some food and drinks at the bar. When the server gave me the bill, I was charged for 27 beers (I only had 5)! When I pointed out the error, the server could... More

Was this review helpful? Yes 1
Raleigh, USA
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 24 November 2012

This hotel is well built to usual Hyatt Place standards but seems to have a number of problems. I have stayed there several times and on the latest stay had a number of problems which seems to indicate poor management -- the AC did not work, my wife got bitten all over her back by insects when in bed and... More

Was this review helpful? Yes 1
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 9 November 2012 via mobile

The lobby is very dark, has loud music blaring and a strange smell (I think the smell is some kind of air freshener piped through the vents). The breakfast area was way too small to accommodate diners, so people were standing and eating everywhere. The fruit they had out was rotten and the selection of everything else was poor. My... More

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DC
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 8 November 2012

What a great surprise in this little area. Amenities were brand new, very comfortable and the bar and breakfast were a nice touch. Beds were really comfy rooms were big! The Mexican restaurant across the street was good too!

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Additional Information about Hyatt Place Richmond/Chester

Also Known As:
Hyatt Place Richmond/Chester Hotel Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Chester
Hyatt Place Richmond Chester
Hyatt Chester
Chester Hyatt
Address: 13148 Kingston Avenue, Chester, VA 23836
Phone Number:
Region: United States > Virginia > Chester
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Chester
#1 Best Value Hotels in Chester
#2 Family Hotels in Chester
Price range (per night): RM292 - 395
Hotel Class:3 star (3*)
Reservation Options:
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