We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn

2.0 of 5
12711 Old Stage Road, Chester, VA 23831
Hotel amenities
Quality Inn
Ranked #12 of 14 hotels in Chester
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

16 reviews from our community

    Trip type
Traveller rating
    3
    4
    2
    3
    4
Date Rating
Amesbury, Massachusetts
Top Contributor
55 reviews 55 reviews
9 hotel reviews
Reviews in 31 cities Reviews in 31 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 18 April 2013 via mobile

on our road trip to florida this where we stayed. room reeked of smoke. sorry no non smoking rooms available. manager or clerk on duty that evening could have cared less about customer service. was bothered to have tocome out of the back room to check us in. we travel the same route to florida we will skip this on... More

Was this review helpful? Yes
Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 15 March 2013

Good location, lots of free parking and close to the highway - but not so close that you hear it. The lobby and breakfast area is small but functional. I stayed on the third floor by the elevators in a non-smoking room. The first thing you notice when stepping out of the elevator is the strong odor of old cigarette... More

Was this review helpful? Yes
Buffalo, New York
1 review
1 of 5 stars Reviewed 10 January 2013

The place had a horrible smell of cleaning chemicals. My kid was actually complaining of headaches and I wouldn't be surprised it was the smell! That free breakfast was pretty bad too. Stiffest bread ever! I wish I could give this place a zero rating, because getting a 1/5 shows they tried. They don't try. Staff is horrible!

Was this review helpful? Yes
Binghamton, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 28 December 2012

We checked in at 2AM hoping to sleep til 8AM and then get back on the road for the rest of our trip. At 5:30AM, we awoke to an alarm that stopped after a couple of minutes. We fell back to sleep, only to be startled out of sleep again at 5:50AM, by the same alarm. We discovered it was... More

Was this review helpful? Yes 1
East Brunswick, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 24 October 2012

I booked 10 days in advance directly with choice hotels, of which I am a Choice Privileges Member. I advised it would be a late arrival and guaranteed the room with a credit card. When I arrived at the hotel exhausted at 12:30 AM with three children in tow after 7 hours on the road, I was told that they... More

Was this review helpful? Yes 1
Portsmouth, Virginia, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 17 October 2012

Where do I start? We asked for a none smoking room. The room they gave us had a very bad smell of smoke in it so we ask to be moved and they did. The next room they gave us had a air filter machine running in it to mask the smell in it. It said no smoking on the... More

Was this review helpful? Yes 1
Tampa, Florida
1 review
3 of 5 stars Reviewed 18 September 2012

Although the staff was very pleasant, we spent most of our overnight stay hearing trucks and other vehicles from the nearby interstate/highways. My other complaint was the breakfast - not the food but all the truckers hogging the area (we walked in at 6 A.M. ready to eat and hit the road). The tables are joined together by twos or... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 15 August 2012 via mobile

The hotel that I was originally headed for was over booked, so when I ended up at the Quality Inn I didnt have very high expectations. But, I was very pleasantly surprised. My sons loved the indoor pool, the king suite was perfect for us, and the hot breakfast was fantastic! I would definitely suggest this property to families with... More

Was this review helpful? Yes
Exeter, Pennsylvania
Top Contributor
124 reviews 124 reviews
21 hotel reviews
Reviews in 40 cities Reviews in 40 cities
90 helpful votes 90 helpful votes
2 of 5 stars Reviewed 7 August 2012

We were passing through the area late night and needed a place to stay. We generally don't choose Quality Inns, but every single hotel off this exit was booked, this was the only one with availability. That turned us off, but it was after midnight and we couldn't be too choosy. The room was cheap, only $99.00. The beds were... More

Was this review helpful? Yes 1
Chester, Virginia
1 review
5 of 5 stars Reviewed 27 July 2012

ms.johnnisa was very helpful with everything i ask her polite and smile all hotel need front desk clerk like her . when hotel get good review on front desk clerk they should give them raise no matter the reason.

Was this review helpful? Yes
Country Inn & Suites Chester
Great value on a similar hotel
Chester, VA
4.5 of 5 stars 69 Reviews
Show Prices
Still looking for a hotel?
Travellers also viewed these Chester hotels
Country Inn & Suites Chester 4.5 of 5 stars 69 reviews Hampton Inn Chester 4.5 of 5 stars 69 reviews Comfort Inn 4.0 of 5 stars 39 reviews Hyatt Place Richmond/Chester 4.0 of 5 stars 62 reviews
Show Prices ABS:HotelCheckRates-d676558?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d110680?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d110682?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d230325?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 14 hotels in Chester, ranked by popularity

Been to Quality Inn? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Quality Inn

Also Known As:
Quality Inn Chester
Chester Quality Inn
Address: 12711 Old Stage Road, Chester, VA 23831
Region: United States > Virginia > Chester
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 14 hotels in Chester
Price range (per night): RM302 - 323
Hotel Class:2 star (2*)
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Choice Hotels, Travelocity, Venere, Tingo, Orbitz and Priceline so you can book your Quality Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Quality Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Quality Inn
Show the lowest price for this hotel (from our partners)
Show Prices