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All 6 Colonial Heights hotels »

Comfort Suites Southpark

2.0 of 5
931 South Ave, Colonial Heights, VA 23834
Hotel amenities
Comfort Suites Southpark
4.5 of 5 stars 37 Reviews
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37 reviews from our community

    Trip type
Traveller rating
    23
    9
    0
    3
    2
Date Rating
Eatontown
1 review
4 of 5 stars Reviewed 27 April 2012

Stayed at motel several times while in town on business. Pleasant atmosphere. Front desk personnel efficient and couteous. No stress stay. More

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1 review
2 of 5 stars Reviewed 20 March 2012

Overall the hotel was in an excellent location, the staff were very pleasant EXCEPT for the Hotel Manager. She has the worst customer services skills ever! After an evaluation of her first impression it was clearly obvious she doesn't take pride in herself, she's very unprofessional, unethical, and under educated. I don't blame her because im sure her environment raised... More

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comfortaturservice, General Manager at Comfort Suites Southpark, responded to this review
13 April 2012

Dear Sir or Madam, I am in reciept of your recent complaint. Here at Kalyan Hospitality, we pride ourselves on being a "customer service based business" and I take every comment very seriously whether favorable or unfavorable. I am a professional and college educated young woman. I have served in management position of Choice Hotels International for over 14 years,... More

nj
Top Contributor
108 reviews 108 reviews
Reviews in 93 cities Reviews in 93 cities
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed 5 February 2012

this was a stop point between ga & nj off of 95 - the hotel was fine - clean and quiet - front desk staff was very honest about the state of the town - decent free breakfast (yes i am addicted to tater tots) - picked this town becaude we thought we could stretch the legs and walk around... More

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New Bern,NC
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 December 2011

We had to make a last minute trip to Colonial Heights,Virginia. We chose this hotel because of the good reviews we read on Trip Advisor. The reviews were correct. This place was perfect for our one night stay.The staff was great(especially the lady who prepared the breakfast the morning we were there) and all very courteous. The hot breakfast was... More

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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 1 November 2011

My name is Mack, Originally I had planned to find a nice hotel to stay while attending 2011 homecoming, as the home coming date drew closer, I realize that i needed larger accomodations (4 persons). when I contacted the Hotel had the pleasure to speak with Ms.Cheryl Toomer,whom help me with my specific needs. I recieved a suite that slept... More

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Washington DC, District of Columbia
Senior Contributor
27 reviews 27 reviews
Reviews in 26 cities Reviews in 26 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 24 October 2011

We stayed here after reading the various negative reviews (i.e., bed bugs) of the hotels in Petersburg, which is two miles away. (B&Bs were full.) This is a great alternate and seems to be a very new, tidy hotel. Rooms and public areas were modern and in fine shape. Very respectable continental breakfast was included in the price of $119... More

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Woodbridge, Virginia
1 review
5 of 5 stars Reviewed 24 October 2011

I am so graceful to Ms. Cheryl Toomer for the kindness, understanding, compassion and professional courtesy shown to my family. She has reached out to ensure that our stay was enjoyable, and peaceful, by having the full understanding of the customer's needs. Because of Ms. Toomer and the staff that she manages the Comfort Suites Southpark is the only hotel... More

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Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 October 2011

As a Choice Rewards Diamond member I spend many nights in Choice Rewards properties from Florida to Rhode Island. This property is run and maintained to exacting standards. Therei is complete and absolute attention to customer service value. I commend this property and can only emphatically recommend a stay here. You will not be disappointed. More

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Hillside, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 August 2011
1
person found this review helpful

I would like to thank the Customer Service Rep at the Comfort Suites Southpark (Stefanie) I hope I spelled her name correct. Upon my arrival at the Comfort Suits the hospitality she gave me was so nice and she was very helpful in giving me direction in the area. The room was very very clean. The Continenal Breakfast in the... More

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Fredericksburg, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 August 2011
1
person found this review helpful

Cheryl, the manager and her staff were amazing. I want to stay at this hotel again for a personal vacation. I stayed here on business and they treated me great. This is how a hotel is supposed to be operated! More

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Additional Information about Comfort Suites Southpark

  • Comfort Suites Colonial Heights
  • Colonial Heights Comfort Suites
Address: 931 South Ave, Colonial Heights, VA 23834
Price range (per night):* RM427 - 500

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Comfort Suites Southpark
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