Overall the hotel was in an excellent location, the staff were very pleasant EXCEPT for the Hotel Manager. She has the worst customer services skills ever! After an evaluation of her first impression it was clearly obvious she doesn't take pride in herself, she's very unprofessional, unethical, and under educated. I don't blame her because im sure her environment raised... More

this was a stop point between ga & nj off of 95 - the hotel was fine - clean and quiet - front desk staff was very honest about the state of the town - decent free breakfast (yes i am addicted to tater tots) - picked this town becaude we thought we could stretch the legs and walk around... More

We had to make a last minute trip to Colonial Heights,Virginia. We chose this hotel because of the good reviews we read on Trip Advisor. The reviews were correct. This place was perfect for our one night stay.The staff was great(especially the lady who prepared the breakfast the morning we were there) and all very courteous. The hot breakfast was... More

My name is Mack, Originally I had planned to find a nice hotel to stay while attending 2011 homecoming, as the home coming date drew closer, I realize that i needed larger accomodations (4 persons). when I contacted the Hotel had the pleasure to speak with Ms.Cheryl Toomer,whom help me with my specific needs. I recieved a suite that slept... More

We stayed here after reading the various negative reviews (i.e., bed bugs) of the hotels in Petersburg, which is two miles away. (B&Bs were full.) This is a great alternate and seems to be a very new, tidy hotel. Rooms and public areas were modern and in fine shape. Very respectable continental breakfast was included in the price of $119... More

I am so graceful to Ms. Cheryl Toomer for the kindness, understanding, compassion and professional courtesy shown to my family. She has reached out to ensure that our stay was enjoyable, and peaceful, by having the full understanding of the customer's needs. Because of Ms. Toomer and the staff that she manages the Comfort Suites Southpark is the only hotel... More

As a Choice Rewards Diamond member I spend many nights in Choice Rewards properties from Florida to Rhode Island. This property is run and maintained to exacting standards. Therei is complete and absolute attention to customer service value. I commend this property and can only emphatically recommend a stay here. You will not be disappointed. More

I would like to thank the Customer Service Rep at the Comfort Suites Southpark (Stefanie) I hope I spelled her name correct. Upon my arrival at the Comfort Suits the hospitality she gave me was so nice and she was very helpful in giving me direction in the area. The room was very very clean. The Continenal Breakfast in the... More

Cheryl, the manager and her staff were amazing. I want to stay at this hotel again for a personal vacation. I stayed here on business and they treated me great. This is how a hotel is supposed to be operated! More