The hotel was very well kept, the staff were friendly, and the accommodations were nice. I needed early check in due to a wedding I was attending and when I arrived at noon - I was able to check in right away.

If coming to Richmond, VA stay at the Homewood Suites by Hilton Richmond-West End. Not only will you have a wonderful suite, but the staff is awesome. House keeping keeps the rooms nice and clean. You are in a quiet location but just two turns and you are in the middle of everything. Breakfast and dinner are delicious and plenty... More

I was very pleased with the pleasantness of the staff. From the check in to the mornig breakfast, they were available, attentive and friendly....definitely interested in making the stay confortable. Dinner delivery available form many local restaurants. Ask the front deak for menus or there are some in the room. The rooms? Just like any othe Homewood Suites. Clean, contemporary... More

This hotel was wonderful. The quality of the suites was amazing. The kitchen had everything you needed including a full size refrigerator that was very cold. The kitchen utensils were not cleaned well enough in the room i stayed in but that did not bother me as i did not need to use them. The best part of staying at... More

Homewood Suites in Glen Allen lived up to the Hilton reputation. The suite was spacious and attractive. It contained a kitchen, sitting area, bedroom and bath. The bed was comfortable. The rooms were very clean. The meals were delicious. We loved the relaxing atmosphere in the dining area, especially during breakfast. The staff was pleasant and eager to please. It... More

Shortly after checkin my wife was working out in the fitness center and my oldest daughter had already went to sleep on the pull out sofa bed. I was lying in my bed watching tv and my youngest daughter was getting in the other bed in the room when she noticed a dead bed bug! I immediately packed everyone up... More

THE GOOD Check in was easy and very fast. They had my reservation ready when I arrived. The ambiance of the hotel was nice. I saw a van out front that I surmise is used as a shuttle for nearby shopping. I did not use this perk , though. I like home woods because the rooms are generally nicer. This... More

What a wonderful hotel/suites this was. We were pleasantly surprised at the space and how comfortable this room was! Great beds!! and having a living/kitchen component gave us great flexibility for our stay. Great comped full breakfast as well. Highly recommend it and we will be back.

We always stay at Homewood Suites when we can. This one seemed in need of an upgrade. We had ripped carpeting in our room and it seemed rather dated as a whole. The pull out sofa was very uncomfortable, even for a pull out sofa. That being said, we'd still choose this hotel over others. The value is excellent. The... More