Visiting the area for Hampton University graduation. Had the worst stay in another local hotel. Walked in and immediately greeted by front desk staff.. Explained my horror story to clerk who was very sympathetic. Fast check.. Hotel is bright and colorful.. Very clean rooms.. Spacious and clean bathrooms.. I was very pleased. Would definately stay again and recommend to my...
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This is a fairly new hotel. It's close to many shops and the Interstate. I was attending a meeting in the area. I liked the breakfast. It had many things to pick from. I liked oatmeal with many toppings. The room was very nice. I did complain about the air/heat it was very noicy. We were in room 201.
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I was in town for a quick business trip. Rooms were clean and appeared to have been recently renovated. Although hotel states wireless is only in lobby (but free high speed wired internet in room) the wireless worked fine in my hotel room. Nice hotel pool and whirlpool. There is not much to do (restaurants) in the immediate vicinity of...
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Second stay while on business and will stay again. Clean and quiet with a wonderful staff. Recommend to all coming to Hampton.
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Let me start off by saying the first impression is very informing and the front desk associates are very helpful and conveniet. my check in was prompt and easy the rooms are spacious and comfartable.The location is perfect because pretty much everything you may need or want is available in the area.
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Dear Daron P,
I have shared your wonderful experience with my staff. It is great to hear when someone really enjoys their stay. We look forward to providing your lodging needs next time you are in Hampton, VA.
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yikes : the person booking our rooms for an event in Norfolk accidentally booked the rooms at this hotel in Hampton instead of the one in Norfolk. Found out the mistake on arrival and so too late to change. Filthy rooms : Housecleaning apparently forgot that when cleaning a room, one needs to clean the smudges off tables and counters...
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I am disappointed to hear that you did not enjoy your recent stay with us. I know upon arrival you seemed upset due to the fact you reserved a hotel room at the wrong location. However, I hope you found the area appealing with a wide variety of shops, restaurants, and attractions. If you do decide to stay with us...
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I have a mentoring program in Maryland and during the month of April took 49 children on a college tour. Along the way we stayed at the W in Atlanta and the Hyatt in North Carolina.
As a frequent business and International traveler, I am comfortable in a variety of settings. I have never stayed at a Springhill prior to...
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Dear FLYGUYY,
We enjoyed the opportunity to accommodate your recent college tour group. Hopefully your students were able to view a few amazing schools during your trip. I appreciate you taking the time to post a review about your stay with us. If you ever come back to Hampton, VA we would love to welcome you back to the Springhill...
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My husband and I travel quite a bit. Many times I have good intentions of writing reviews when I return but get busy with everyday life and don't get around to it. Since I'm usually very pleased with the properties it's not a priority. I felt compelled to write this review.
I have relied on Trip Advisor reviews for many...
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The Springhill Suites Hampton Coliseum Central is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better...
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This is the most quiet, comfortable & cleanest hotel we've visited in a very long time. The staff was most helpful & friendly...always taking the time to put our daughter's ice pack in the freezer for her (bad back). My husband & daughter used the exercise room & thought the equipment was excellent. The breakfast choices were great..excellent scrambled eggs,...
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My staff and I are pleased to hear you enjoyed your stay with us. Springhill Suites by Marriott is an amazing brand and I expect that you will enjoy all of our hotels as much as you did this one. I hope your daughter's back feels better and thank you for your feedback.
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MY family recently stayed at this Marriot Springhill Suites and I was very disappointed with mostly everything and I am one not to complain alot about things.The only positive experience was the Staff .The people I delt with at the Front Desk were very nice .The downside to this hotel is it is not sound proof and it is dirty...
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I am glad that our staff was friendly and accommodating to you during your recent stay with us. In my opinion we do have the best associates in the area. I am surprised that you did not find our rooms clean and comfortable. Year to date 9 out of every 10 guests that have taken our online survey have stated...
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