The "night manager" at the front desk was rude, rude, rude. NO customer service whatsoever. First off I asked for a non-smoking room and because they wanted to hold all the nicer rooms for last minute check-in guest, the manager put us in a smoking room. I'm highly allergic to the smoke and told her this. The manager laughed in...
More
You are welcomed with fresh coffee 24/7. That set a nice tone to describe the place...
A perfect 2-star. Very clean. Nice room with microwave and fridge. Breakfast was exactly what one would expect from a 2-star...cereal, toast, juice, coffee, fresh fruit and biscuits/gravy. Indoor pool and hot tub.
Beds were nice, shower was good, heat was good...didn't turn on...
More
Very convenient location for visiting James Madison University. Clean, updated property. Good price
More
We thank you for your kind words about our hotel and are glad that you were so satisfied with your stay. I will be sure to compliment the hotel staff on your behalf.
We hope to offer your the same great value in overnight accommodations when you next travel through Harrisonburg, Virginia
Michael
More
I would stay again ! Nice place I recommend it. There breakfast was good Pool was heated and warm wish was awesome hot tub was nice
More
Thank you for your kind words. We so enjoy hearing from guests who had a pleasant stay with us at the Days Inn Harrisonburg. We hope you will stay with us again when you are next visiting our beautiful city of Harrisonburg in the Shenandoah Valley.
Michael
More
The staff was friendly, the room was clean enough, and breakfast was............well it just was. Very sparse, and uninteresting.
The first room they gave us had no hot water. They moved us, and the next room had plenty of hot water. Unfortunately, the sink aerator sprayed water all over the place, and the shower drain had to be "modified" to...
More
Thank you for taking to time to let us know how we are doing. Sorry for the less than stellar experience you and your wife had at our hotel.
We had hot water troubles the evening you stayed with us as one of our commercial hot water heaters failed. We have since had it replaced. The loud noise that awoke...
More
They say you get what you pay for, and in this case I am not even sure I got that! Of the 3 nights we stayed, not one of my family managed to sleep throughout the night, but the last night was by far the worst. The social gathering in the next room eventually dispersed in the early hours of...
More
Thank you for your comment regarding your stay at our Days Inn University, located at 1131 Forest Hill Road in Harrisonburg, Virginia. We value comments from our guests and try to use those comments to improve our hotel.
I am sorry about the fact that you were not satisfied with your stay.
I am sorry about your family had to...
More
We and my brother-in-laws family stayed there for a night on 1'st January. Considering this, we got an interconnected room. The rooms are very spacious family rooms and the kids ha great fun. The bathroom and the serice area were great. It had a complimentary BF which was just basic..could've been improved. Missed the New Year charm at the place...
More
My mom, stepdad, and I stayed at days inn in Harrisonburg, VA. Rooms were ok. Pool and spa were nice. Housekeeping was even nice. Front desk service however was very poor. We just needed an extra few hours stay to relocate to an apartment we had just rented a few days earlier. The front desk including the manager were not...
More
Stayed here one night while on a trip from north to south. Exterior looks fine, but the rooms are not fine. Furnished with 80s oak furniture. Stains on upholstery. Aging brass fixtures with touches of rust and dust on top. Scuffs on painted walls. Double beds with cheap mattresses and sheets. Old tv, poor picture. Sad, "generic food" breakfast. Orange...
More
We didn't make reservations ahead of time so several desired properties were booked with weddings, etc so we opted for this hotel due to the reasonable price. I had stayed there several years back and remembered it as OK. The staff was prompt with our check in and attentive. We got what we paid for. The room was fair, very...
More
Thank you for taking the time to write your review of our hotel. We are sorry that we did not meet your expectations for overnight lodging. We strive to offer clean, friendly, hospitable accommodations all at a great value.
I have addresses the housekeeping issues you noted with the staff and actions will be taken to make corrections.
Sorry gain...
More
If you own or manage Days Inn James Madison University, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
78 Reviews
74 Reviews
118 Reviews
