I landed at the Dulles Airport at 7 am while my check-in at this hotel was only after 3 pm per the usual rules. However, I made a quick call to the front desk and she helped in sending transport to pick us up (my 12-year-old was along with me). When I asked the courteous lady if I could actually...
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Thank you for a very flattering review. Being an airport property, the team understands how necessary it is for some travelers to check-in before the usual 3pm time period. I'm glad that we were able to make this an enjoyable visit to Herndon/Dulles area. Please visit us again soon.
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This Comfort Inn is conveniently located for Washington Dulles Airport and is near several shopping areas/strip malls. Front desk friendly, room as expected - did the trick for day use. There is free breakfast, although I did not ckeck it out. Recommended as a base for a short stay or a fallback for flight delays/cancellations out of IAD
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Thank you for your support and acknowledging the hotel's flexibility to accommodate airport travelers with extended layovers. I'm confident upon your next visit you will find our complimentary Full American breakfast equally satisfying. We hope to see you soon.
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Nice room, good service, friendly staff. Hotel is within easy walking distance to several restaurants. Would definitely stay here again.
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Thank you for choosing our location and sharing your feedback. We're glad that we were able to meet your expectations and hope that you will stay with us again in the near future.
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An otherwise decent hotel is marred by non-existent soundproofing between rooms and terrible Internet connectivity. My neighbour's phone conversations were so clear that I had to suppress the urge to participate, and from the bleeps and occasional curse, I could tell he wasn't doing too well at Angry Birds. I transferred rooms, but the newer room was no different. The...
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Thank you for sharing your experience. We realize the importance of the free wireless high-speed internet access feature offered to our guest and encourage them to utilize the 24/7 toll-free number listed in each room that is able to address any questions or concerns. My apologies that the change in rooms did not eliminate the two items mentioned. Again, thank...
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I got a good deal on this hotel online and stayed for one evening. From the outside as i pulled up, i was a bit disappointed. I barely realized it was a hotel here if not for the sign, the exterior almost looks like a brick office building. The service was average and the room was actually pretty nicely appointed,...
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Thank you for staying with us and sharing with reader's the treasure that lies inside the brick building. We enjoy being able to offer guest special promotions which include late check-outs and will ensure details are communicated more effectively to team. Please remember the Comfort Inn Dulles International Airport hotel when returning to the area.
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Spent three nights in mid-January on a Hotwire reservation so the price was very reasonable.
Shuttle to and from the airport works well between 5a and 11p.
Hotel is clean, staff are friendly and complimentary breakfast was as expected - very similar to Holiday Inn Express.
A very small fitness center and business center is provided.
Location is about 5...
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Thank you for the feedback regarding your stay. I'm delighted that our location was able to meet all of your needs while in Herndon/Dulles area. Our location is ideal for travelers looking for a location close to the airport but also walking distance to; dining, shops, ATM and much more. We look forward to welcoming you back on hopefully a...
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We stayed at the hotel for one night at the beginning of our honeymoon as part of the park and fly package out of Dulles.
The room was clean and was actually a good size. I thought the bed was comfortable. We arrived Sunday afternoon. Enjoyed dinner at Outback (it's right next door). The shuttle bus was waiting for us...
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Congratulations on your nuptials! Thank you for allowing us to be part of such a memorable occasion and we hope to see you on a return visit when traveling through the Dulles area.
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Typical Comfort Inn from the outside - HORRIBLE on the inside! There were hairs in my bed, dead bugs on the bathroom floor, rude front desk staff (the one guy was actually sitting on the side of the front desk counter talking to the front desk girl. I stood at the front for what felt like forever until they finally...
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Disliked--Dirty coffee pot and used coffee pod in coffee maker basket. Unfortunantly that set the pace and mood for my stay in this hotel. I would not want to pay to stay at this hotel.
It is an older property so be prepared for that. My opinion is that the whole place could use an update.
Liked--Location, less than 3...
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Thank you for choosing the Comfort Inn Dulles while traveling to the DC Metro area. We are always looking for ways to improve guest satisfaction, especially with our Choice Privileges members by offering; in-room welcome amenity, late check-out and complimentary upgrades (based on availability) - no request required at check-in. As we continue to be proactive in our travelers needs,...
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I arrived late to find the lobby had been closed up for the evening, and there was no late check-in box for me... after several calls to the empty front office, the weekend manager finally answered and chided me for not having a good credit card on file. I apologized and let him know the card was fine, but he...
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