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Quality Inn at Fort Lee

2.0 of 5
4911 Oaklawn Boulevard, Hopewell, VA 23860
Hotel amenities
Quality Inn at Fort Lee
Ranked #4 of 5 hotels in Hopewell
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35 reviews from our community

    Trip type
Traveller rating
    11
    2
    6
    6
    10
Date Rating
New Britain, Connecticut, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 28 April 2013

Although not having LCD tvs in the rooms was a little lame, this hotel was perfect for my business trip. Close to my customer, good restaurant choices in the area, and friendly staff. The lobby didnt have a business center but the staff was more than willing to let me use their printer. If and when i have to visit... More

Was this review helpful? Yes
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review
30 April 2013

Thank you for taking time out of your day to give us a review. We are working hard to complete our renovations which includes new LCD TVs. I am happy that we were able to accommodate you during your business travels. It is our goal to provide each guest with exceptional service . I am proud that you received friendly... More

Kernersville NC
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 21 April 2013

I enjoyed my one night stay here. The evening desk clerk offered me a choice of rooms, and told me to call her if I needed anything else; I guess it was because I was by myself that trip. Equally pleasant woman in the morning, and helpful gentleman keeping the breakfast room stocked. The room was quite nice, clean, everything... More

Was this review helpful? Yes
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review
24 April 2013

. Thank you for your kind words, it is our goal to ensure all guest have an enjoyable stay. I will be sure to let the ladies and gentleman now that they met their goal in guest experience by exceeding your expectations. Thank you again for taking time out of you day to give us a review . Wishing you... More

Fort Lee, Virginia
1 review
5 of 5 stars Reviewed 9 March 2013

Nice stay clean room and excellent staff! This was the perfect location right off the hwy. I was surprised to see that they had kitchens in the rooms. Bonus! The price was within my budget and the breakfast was good, saved my money by dining in. Will be sure to stay there again. The staff made me feel welcomed from... More

Was this review helpful? Yes
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review
12 March 2013

Thank you for your kind words, it is our goal to ensure all guest have an enjoyable stay. I am pleased to hear that we exceed your expectations. It will be our pleasure to have you stay with us again. Thank you again for taking time out of you day to give us a review . Wishing you safe future... More

Hopewell, Virginia
1 review
2 of 5 stars Reviewed 6 March 2013

Never again..No smoking whirlpool room looked ok until i went to the bathroom the toliet seat was NASTY pee stains and other nasty stains. They gave me another room (smoking) this one looked ok but the phone didnt work, there was no remote for tv ( they found me one) and there were stains on the sheets

Was this review helpful? Yes
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review
8 March 2013

Thank you for your feedback. I am sorry that you had an unsatisfactory experience at the Quality Inn. We did try to accommodate you by moving you to a different room. The type you requested “whirlpool room”, we only have two, smoking and nonsmoking. Therefore that was the only option. we did in fact replace your remote in that room.... More

Travellers are raving about these Hopewell hotels

Medway, Massachusetts
1 review
4 of 5 stars Reviewed 19 February 2013

We came into town for a long weekend to visit with our oldest son- a Marine in training at Fort Lee. We arrived quite early after driving all night and asked if we may check in early. From the moment we met Carol at the front desk, we were treated warmly and with kindness throughout our stay! The front lobby... More

Was this review helpful? Yes
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review
28 February 2013

Thank you for giving your feedback. Carol is “STAR” it is very pleasing to hear that she treated you with great customer service. We are in the process of making a few changes that will be sure to add to our guest experience at the Quality Inn. I am glad that you were able to enjoy our hot and fresh... More

Stratford, Connecticut, United States
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
Reviews in 16 cities Reviews in 16 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 13 January 2013

My adult son and I stayed 1 night on our way north (and home) from FL. Front desk service was excellent, with check in and check out - 2 great folks! Breakfast service was also excellent. The room, well, not the best and not the worst. It could have been cleaner (bathroom floor), and the beds firmer. One of the... More

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HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review
14 January 2013

Thank you so much for your kind words. Our goal here at the Quality Inn is to ensure that each guest Is treated as family. I am please to know that you were treated with great customer service during your stay at the Quality Inn . Again we thank you for being a part of our extended family. Best wishes... More

Hopewell, Virginia
1 review
3 of 5 stars Reviewed 29 October 2012

The hotel needs an upgrade time now. There is only one thing that makes staying at this hotel worth it and that is Mr Brent English he provided the best customer service I have seen in a very long time, He is always smiling and very polite. He went out of his way to make his guest feel welcomed the... More

Was this review helpful? Yes
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review
2 November 2012

Thank you so much for your kind words. Our goal here at the Quality Inn is to ensure that each guest Is treated as family. I am please to know that you were treated with great customer service during your stay at the Quality Inn . Again we thank you for being a part of our extended family. Best wishes... More

Denver, Colorado
1 review
2 of 5 stars Reviewed 29 October 2012

I was forced to stay at this motel due to the Militry Contract agreement with Fort Lee. Our entire military class stayed at this motel (30+ students). Upon first inspection I was not pleased with the room accomodations, motel grounds or laundry facilities. After a few days of staying there and having to request for cleaning services that were substandard... More

Was this review helpful? Yes
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review
6 November 2012

Thank you so much for your kind words. Our goal here at the Quality Inn is to ensure that each guest Is treated as family. I am please to know that you were treated with great customer service during your stay at the Quality Inn . Again we thank you for being a part of our extended family. Best wishes... More

Hopewell, Virginia
1 review
1 of 5 stars Reviewed 29 October 2012

I just wanted to thank Brent English for the great customer service he provides. He was very helpful and always in a great mood. Everytime I went to the front desk to pick up my mail he was very curtious and he made sure I did not have to wait very long. I also felt very safe because he would... More

Was this review helpful? Yes
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review
2 November 2012

At Quality Inn, we strive for guest comfort and satisfaction. I apologize that we missed the mark in this instance. Thank you for your feedback. Best wishes for future travels. - Nisha Simon, General Manager More

Ft. Lee, VA
1 review
5 of 5 stars Reviewed 29 October 2012

I am writing this review because I was extremely impressed with the customer service that we recieved from Mr. Brent English. He was very polite, manarable and helpful. I greatly appreciate his customer service.

Was this review helpful? Yes
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review
2 November 2012

Thank you so much for your kind words. Our goal here at the Quality Inn is to ensure that each guest Is treated as family. I am please to know that you were treated with great customer service during your stay at the Quality Inn . Again we thank you for being a part of our extended family. Best wishes... More

 
 
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Additional Information about Quality Inn at Fort Lee

Also Known As:
Quality Inn At Fort Lee Hotel
Quality Inn At Fort Lee Hotel Hopewell
Quality Inn Hopewell
Hopewell Quality Inn
Address: 4911 Oaklawn Boulevard, Hopewell, VA 23860
Region: United States > Virginia > Hopewell
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 hotels in Hopewell
Price range (per night): RM268 - 407
Hotel Class:2 star (2*)
Reservation Options:
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Quality Inn at Fort Lee
Show the lowest price for this hotel (from Hotels.com, Booking.com, Expedia.com, and 8 more)
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