The motel was clean and comfortable. They were using fragrance clips on the HVAC units to help make a pleasant smell but it was slightly too strong. We think the local high school had prom that weekend and there was a lot of banging doors and loud partying. We did manage to sleep well until about 2 am when we... More

We were making arrangements for family to come for a memorial service. The Manager, Sarah, came in even though she had left for the day to help us arrange things. While there, we were allowed to use the breakfast room for a family gathering in the evening after the service.

We found the Holiday Inn Express Kilmarnock through the Washington (DC) Golf Show this past February. We wanted a location fairly close to us and wanted to play 3 different courses. The General Manager at the Holiday Inn Express made our tee times for us after we indicated the times of the day we wanted. Everything worked out just fine.... More

There aren't any other chain hotels in the area, so this one has to do. By Holiday Inn Express standards, it's tired and old. Fire doors at the end of the halls swing open and smash the walls with the slightest push. The peeling wall paper in my room was "repaired" with Scotch Tape. My desk chair is amazingly hard... More

The Holiday Inn in Kilmarnock was a good hotel for the price. The rooms were very clean, the bathroom spotless. The breakfast that came with the rooms was nice and had a very good variety - everything was hot, fresh. The front entrance area did have a smoke smell, but I attributed it to the patrons who were smoking near... More

First of all, the carpet in the halls and in the elevator is filthy. Second, the entire hotel, to include my room (209) reeked of stale tobacco--in the drapes, the carpet, the furniture, the bedding---everywhere. I was not welcomed upon arrival or thanked upon my departure. The only positive thing I can say is that the bed was extremely comfortable.... More

During our stay at the Holiday Inn Express, November 26th for two nights, we experienced excellent service. Our first encounter was with Sarah Hathaway, the property's General Manager. She was professional, competent and friendly. It was obvious that being sure we enjoyed our time at the hotel was very important to her. This attitude continued to be demonstrated by our... More

Overall a good value. It was definitely difficult to wash your hair and hands and not feel like there was still soap on them, the water is very soft. The room overall was clean except for some red mold in the Jacuzzi Jets of the tub! I sleep with two pillows at home but too soft pillows here were not... More

Not very clean. Walls are paper thin, and other lodgers were very noisy late in the night. Non smoking room smelled of smoke. Reception staff were nice and attempted to be helpful. . . . . . . . . . . . . . . . . . .