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Shangri-La Baotou Hotel

4.5 of 5
No.66 Minzu East Road, Baotou 014030, China
Hotel amenities
Shangri-La Baotou Hotel
Ranked #1 of 135 hotels in Baotou
4.0 of 5 stars 135 Reviews
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135 reviews from our community

    Trip type
Traveller rating
    55
    68
    11
    0
    1
Date Rating
Melbourne, Australia
Senior Contributor
31 reviews 31 reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 20 May 2012

Where do I start? We had booked Horizon rooms, yet despite informing the concierge on arrival we were still checked in on the ground floor. The room was tired and not as well appointed as the Shngri-la in Hohhot. The club benefits were poor and stocked to a minimum, staff were not attentive, canapés were average, and breakfast took half... More

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Joanna Li, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review
21 May 2012

Dear Stephen, thank you for your review of our hotel. We are too disappointed with your stay experience and applogised to these incidents. We have investigated with the relative departments at the time of your visit and have made the necessary improvement to ensure that will not happen again. We hope you will choose our hotel again when you are... More

Victoria, Canada
Senior Contributor
39 reviews 39 reviews
Reviews in 30 cities Reviews in 30 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 November 2011

Spent two nights here in October 2011. I had a room on one of the top floors which was nicely appointed, the bed comfortable and the room clean. It had all the amenities I look for in a hotel room. The breakfast choice was vast although a bit overwhelming. Overall a good stay. More

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Cedar Crest
Senior Contributor
43 reviews 43 reviews
Reviews in 31 cities Reviews in 31 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 12 October 2011

We stayed at the Shangri-La for two nights (October 2 & 3, 2011). We had an excellent experience. We were met at the airport by the hotel's car. The driver had hot towels for us to use as well as cold water to drink during the ride. When we checked-in at the Horizon Club at 9:00AM we were offered tea... More

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Joanna Li, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review
17 October 2011

Dear ExcellentAdventures, thank you for sharing your experience at our hotel. We look forward to welcoming you back to Baotou soon. More

Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 September 2011

Staff was very friendly and accommodating. The majority of workers spoke a little English. Rooms kept very clean. 4 bottles of water were left in room after cleaning each morning and there was no problem getting more when needed at no additional cost. Breakfast was terrific. Across the street was Wanda Plaze with many excellant restaurants at very inexpensive prices.... More

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Joanna Li, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review
5 September 2011

Dear BE20Jockey7, thank you very much for your comments. Welcome you back soon to our hotel. More

Hong Kong
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 August 2011

Inner Mongolia would be a tricky place if you are asking for a world-class five star hotel. This hotel serve you well with all facilities that you would expect from a 5-stars, like a gym, swimming pool, Jakuzzi. The rooms are ok, you are given even free bottles of water and free fruits. However the general concept of services are... More

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Hong Kong, China
Top Contributor
61 reviews 61 reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 27 July 2011

Wasn't too impressed with the overall feel of shangri-la in baotou. 1st of all, it lacked the kind of shangri-la's hospitality as evidenced in other shangri-la where there will be helpful bell boys helping with the luggage and doors. In addition, it seems to lack the signature smell/perfume that most shangri-la hotels utilize to help deepen that shangri-la experience. Finally,... More

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Joanna Li, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review
28 July 2011

Dear Roberto, thank you very much for your feedback. We have informed our Front Office and Housekeeping about this matter and have made the necessary improvement. We hope you will choose our hotel again when you are back in Baotou, so that we can exceed your expectations during your next stay with us. Please contact me at [--] or joanna.li@shangri-la.com... More

hohhot
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 30 June 2011

this hotel is very good , i travel with a local guide http://tournmg.weebly.com/ , also very good, recomed.. More

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India
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed 14 October 2010

We had selected this hotel as we could find this as the best hotel available in Baotou where we had gone to visit the Baotou Steel Plant. I was really impressed by the courtsey of the entire Hotel Staff and will always like to stay there and will surely recommend to my friends & colleagues. More

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SarahMongolia, Manager at Shangri-La Baotou Hotel, responded to this review
11 January 2011

Glad receving your notes! Your satisfaction is and always will be our principle. Thank you for your support, and welcome back to Shangri-la Hotel, Baotou. More

Pennsylvania, USA
Top Contributor
58 reviews 58 reviews
Reviews in 42 cities Reviews in 42 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 6 August 2010

We loved the Shangri-la Hotel in Baotou, Inner Mongolia. The staff were excellent, always greeting us and asking about our experiences in Baotou. Several of the staff, including the Chef, actually spent significant time talking to us about their experiences and things going on around the city. The room was beautifully furnished with a very nice bed and excellent bathroom... More

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Beijing
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 August 2009

It was my first time to travel to Baotou, and I stayed at Shangri-la for two days to spend my weekend travelling around the grassland and the desert. The hotel is located just next to a beautiful park, and it is very new as it opened just two years ago, so the facilities are very new and made me feel... More

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Additional Information about Shangri-La Baotou Hotel

No.66 Minzu East Road, Baotou 014030, China
Price range (per night):* RM434 - 592

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Shangri-La Baotou Hotel
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