Thank you very much for taking the time to review our property. Our hotel is conveniently near local shopping and restaurants, and I'm glad that was something you were able to take advantage of that during your stay. Our hotel also provides a business center, and provides printing/copying/scanning/faxing services at no cost to help our guests traveling to the area... More

We greatly appreciate your comments and your business. Here at the Comfort Inn Newport News we hit a lot of those "sweet spots" you mentioned and what's more we are addressing those very areas you mentioned that need attention such as the installation of new flat screen televisions. We look forward to seeing you at our property in the near... More

I greatly appreciate your comments regarding your stay at our property. I am pleased to report that upgrades are in the works thru the remainder of this year, but upgrades alone will not bring you back without addressing the cleanliness issues you encountered. I wish to extend my apology as well as thanks for bringing to light service standards which... More

On behalf of the staff at the Comfort Inn Newport News at Patrick Henry Mall, I thank you for your comments regarding your stay and for your patronage. Our staff takes great pride in keeping the hotel clean and taking care of our guests. Our convenient location and services stack up to be a great value for travellers in our... More

We truly appreciate your comments regarding your stay with us. Our product and service is indeed a great value for the traveling public as you have stated. It appears we still have some homework to do to hit even higher marks and we will do just that thanks to your feedback. We look forward to seeing you again for your... More

We greatly appreciate your feedback. It is true we have many convenient features at our location. What makes all those features stand out even more is a clean room and friendly attentive staff available to our guests as you described. I thank you for choosing to stay with us and hope to see you again in the near future. Patrick... More

We appreciate your repeated patronage. I am pleased you find our accommodations suitable and convenient to your needs, especially our pet friendly status. We look forward to serving you in the future each and every time you are in the Newport News area. Patrick Cooney General Manager More

I thank you for your comments regarding your stay with your baseball team. We take great pride in our staff and their ability to be proactive in addressing a guests need as it pertained to aiding your team's laundry needs when our on site coin machines failed. We look forward to hosting your team in the near future. More

We appreciate your comments and your business. I am pleased that our property provides for you a convenient location when visiting your college student. We have some in room upgrades scheduled for the upcoming year that I feel will enhance your overall experience with us and improve your perceived value as well. More