The hotel is nice, we had a lovely clean room with fridge and microwave, nice amenities. But the towels - both in the room and at the pool, are TINY and super rough like sandpaper. At the pool we had to use about five each. In the room we had to use two each after the shower. More

Stayed here the night before a very early flight out of PHF. The room was clean and had everything we needed. It was walking distance to restaurants and a Farm Fresh which was handy. We spent most of the evening in the hot tub and pool. Both were clean and the appropriate temperature which was nice. Easy to get to. More

We stayed one night at this hotel to visit with family on our way down south. We had stayed there before and once again were very happy with the Inn. I received a call the day before our stay to advise us that the lobby was under renovation and indeed it was! Empty actually but it didn't negatively impact our... More

I booked this hampton instead of the oyster point location for two reasons.....indoor pool and it was a little less expensive than the other. I hadnt realized they were so close to each other which is a little perplexing but I guess it works for them. Checkin was easy. The lobby is being remodeled so breakfast and the coffee station... More

I originally wanted to stay at The Hampton Inn & Suites at Oyster Point in Newport News less than two miles away from this property because it appeared to be newer, won an award and offered a few more amenities. My client, however, reserved a room at this property and, as a result, I also reserved a room at this... More

On Sept. 16, 2011, my mother, Jackie Bowen, and I checked into Hampton Inn Newport News, VA. From the beginning, we were overwhelmed by the kindness, comfort and subsequent flowers, cards and condolences we received from everyone at the hotel. When we extended our stay three times, Keisha and Melanie were very accommodating. When I needed to vent, after having... More

The staff of this hotel were wonderful. Every person who worked there would greet you and make you feel like you were home. More

As a former Hotelier, I must say that this Hampton Inn is Superior. Cleanliness A+, Service A+, Decor A+, Breakfast A+. I stayed here for 13 nights and the entire staff always greeted me! The front desk always asked how my day was with a genuine smile! The evening public areas attendant was great, she always waved and asked how... More

I made the reservation for my elderly mother who can't stay at our home, since she uses a walker and can't use stairs. I made the reservation online and then confirmed with a phone call, asking to reserve the first floor accessible room. I was told at the time that the accessible rooms can't be reserved. Then, when I checked... More