Excellent hotel. Staff was very friendly and efficient. Very convenient to Busch Gardens, outlet stores. Rooms were clean. The hot breakfast was great too. More

This hotel has the perfect location if you have a loved one at Fort Eustis. You can see the entrance to the base from the parking lot. It is also just minutes from Williamsburg, Newport News, and Hampton attractions. The room was very clean and the staff extra friendly. The breakfast was also great, hot items such as pancakes, sausage,... More

They Had wonderful customer service (much better than a 4 star hotel I recently stayed at). They allowed us an early check in, swiftly assisted us during late hours, and had a fresh beautiful breakfast Buffett. The rooms were well appointed and gorgous with a granite topped kitchenette. Central location for Busch gardens, Williamsburge, Newport news, and just off of... More

We were really impress with he service we got. Pat and Lucinda at the front desk and Hazel in the breakfast area were super. They were friendly , coopertive and helpful. Jim was helpful also. This expreince changed my opinon about the Holiday Inn Express Hotels, and it waas for the good. Good work Pat, Lucinda & Hazel. More

After working my way through college in the restaurant industry, I am in tune to service industry philosophy and implementation. This hotel has a group of employees who go above and beyond all expectations and truly care about their guests. Upon my first stay, the front desk provided recommendations for things to do and places to fulfill our needs as... More

While working a long term project at the AAFES facility nearby, I was lucky enough to stay at this Hoilday Inn Express. The place is kind of off the beaten track. Nice and quiet after a long workday. The front desk staff are superb. Very courteous, friendly, and helpful with directions and locations for the things I needed. Can't say... More

From the time I checked in until I checked out I was part of the family of employees. Was in the same room from May to December. Only one problem during the hurricane . I recommend this hotel to anyone staying near the Base or The Exchange. Give the front desk people a raise and the housekeepers too! Sad to... More

This location is tucked away from heavy traffic, close to the interstate and base. It is between Williamsburg and Newport News, so makes commuting easy. Not any nice restaurants around, but hotel is nice for the price. Not many rooms on each floor, so its pretty quiet. The staff was very friendly. Room seemed damp though, so didn't like that.... More

The hotel is in an odd location, right off Hwy 60 but not many restaurants or shopping in the immediate area, unless they were hiding behind the trees. Even though it was right off the highway it wasn’t noisy. Its location is, however, perfect for touring Historic Jamestowne, Williamsburg and the Yorktown Battlefield. We stayed because of its proximity to... More