Never stayed at a Comfort Inn before but we will again. They made you feel very welcome. Trish checked us in, she answered all out questions and she also checked us out. She was very helpful and polite. She is an asset to this company. The room we had was nice. It was roomy, clean and comfortable. The breakfast was... More

Checked in late on a Sunday to be near the airport for an early morning flight. CJ at the front desk was very professional and helpful. The room was absolutely clean and comfortable and the lobby seemed to be recently redecorated. The even let us park the car in their lot, gave us a ride to the airport in a... More

It has been a long time since I have had a reason to say something nice about a hotel. I find myself in a hotel where everything is as it should be. The room is great. The handicapped shower was a blessing. The WiFi speed is super. The morning breakfast was better than any I've had that I can remember,... More

After visiting relatives, we went looking for a hotel and several were full. Another clerk recommended we try here, and we were glad we did! The desk clerk was friendly and efficient, and got us into a King bedded room, with internet access quickly! The room was clean, the towels were soft, and there was a fridge and a coffee... More

This was my first time staying in a Comfort Suites hotel. I will definitely stay at this one again when I visit Newport News for work. I called as I was leaving the DC area and spoke to Trish who told me that they had rooms and even gave directions. When I got to the hotel, CJ gave me my... More

We stayed two nights and it was a very good experience. The rooms (our daughter and husband had the adjoining room) were spotless and very comfortable. The beds had full size pillows, as opposed to the little "designer" pillows that we have been finding lately. The staff was very accommodating and pleasant. Even though we were at the airport, we... More

I stayed one night in a king bed room. Bed was very comfortable, HVAC worked great, and the continental breakfast was excellent with a wide array of food and decent selection of beverages. I thought the price was in line with the amenities, cleanliness and condition of the hotel. I did not notice any airplane traffic noise, and the airport... More

Three of us stayed here for two nights. This hotel is convenient to the Newport News airport (you can hear the planes, but it's not a busy airport so only minimal inconvenience) and Williamsburg. It is on the main strip, right beside Olive Garden and Red Lobster (walking distance) and a handful of other shops and restaurants nearby. Rooms were... More

I have a daughter that is in the U.S. ARMY so I was only in Newport News for that reason. My first Stay was on 9/29/2011. My plain didnt arrive till midnight in Newport News so I didnt check in till the a.m. hours on 9/30/2011. My daughter was graduating from A.I.T. training with the U.S.ARMY. My air contioner kept... More