visible mold on the walls in the hall, sheet rock dust in the halls, grout on the walls, maybe I notice too much but this stuff was obvious. I read they were doing a reno but I would have bleached the walls quick so guests didn't see the mold, made me think where else do they have a problem? Add... More

I stay in hotels 6-8 months every year. This is by far the worst Residence Inn that I have experienced. In fact this should not carry the Marriott name. Rooms are nice, the location is in the Norfolk airports flight path but you don't notice the planes. The housekeepers are very nice although terribly busy. The front desk customer service... More

Very convenient location for my business trip and to the airport (but never heard a plane). Excellent service and one of the friendliest staffs I have ever encountered. Smiles galore! I had a very delightful stay and plan to return.

My family of 5 stayed in a 2 BR suite for almost a week while moving into the Norfolk area. Even in the corner pointed toward the airport flight path, the rooms were quiet (apart from my children, ha-ha). The complimentary breakfast was well tended and the pool/hot-tub allowed a nice break from moving in and unpacking. We've recommended it... More

Stayed at this hotel while visiting family in the area. The location is close to alot of restaurants and other hotels along the strip of N. Military Hwy. Check in was quick , although the young lady was kind of cold as far as hospitality was concerned. I asked for a quiet renovated room so I was suprised when I... More

First off, this is going to be long, because , for one, I have to say that, 34 yrs ago, we had a very bad experience at a DIFFERENT Marriott hotel, and had not stepped foot in one since. However, after reading all the great reviews and reading the Manager's positive responses here on Tripadvisor, we thought we would give... More

We couldn't have made a better choice. This hotel was excellent. The staff was very helpful. The location was near all the major roads. The room was clean and the beds comfortable. The breakfast was included and it was nice. Smoking isn't allowed, which is great.

We had such a pleasant stay during our recent visit to the Norfolk area. I want to say a big thank you to Cheryl for all her help. I sincerely appreciate the curtious and professional manner in which she assisted us. Breakfast was great. There was a good variety of breakfast items and the quality of food was better than... More

Okay, let me say from the get go that this hotel was not at all what I expected it to be. As usual when I am flying out of ORF I was simply looking for a place to spend the night beforehand. Marriott's Townplace Suites in Las Cruces, NM has given me enough bad experiences though that I was Marriott... More