Savannah Suites Norfolk Hotel (VA): Hotel Reviews, Deals, and Photos

ScreenName57597

Chesapeake, Virginia

1 review

Reviewed 14 May 2012

They charged me for extra nights after I checked out, Manager INCREDIBLY rude, all staff has excessive tattoos displayed, and the rooms had at least 1 thing broken in each of them. If you want to save money, go to a better place that simply won't rip you off! DON'T STAY HERE ! More

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Linda M

Norfolk, Virginia

1 review

“I will NEVER stay at thishotel again!”

Reviewed 15 February 2012

My family wentto this establishment during the hurricane--worried about a tree falling-----biggest mistake ever!! It was the trashist hotel I have ever seen, not to mention the management staff I guess doesn't care about their guest, when kid's were runningup anddown our hall unsupervised---and drugs are clearly used--- without fear of anyone getting in trouble!!! Iknow you can't control what... More

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Thank you for your review of Savannah Suites Norfolk. Guest reviews are taken very seriously at our hotels and provide the opportunity to improve our services and amenities for our guests. Allegations of drug use are taken very seriously and should be reported to the front desk for immediate police action. We sincerely apologize that the appropriate steps were not... More

toffee b

long beach ca

2 reviews

Reviews in 2 cities

1 helpful vote

“worst hotel”

Reviewed 31 December 2011

1

person found this review helpful

shower head was installed on wall FACING the shower curtain, not on the side as they usually are, shower curtains in bathroom too high (doesnt touch floor) so there would be a big puddle on bathroom floor everytime shower was used. any inquiry with front desk, reply would be -i dont know, management takes care of that. i have no... More

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Thank you for your review of our Savannah Suites Norfolk. Guest reviews are taken seriously at our hotel and used as a training tool to improve our amenities and services. From the description of the bathroom, it sounds like you were placed in a handicapped accessible room. The shower is specifically designed this way to allow a person in a... More

Imroyalty34

Chesapeake, Virginia

1 review

“The WORST hotel I've ever stayed in!!M”

Reviewed 3 December 2011

If I could rate this place a -10 I would. We made reservations a few days prior to our check in. The day we actually checked in we had actually been up all day moving out of our home so that we could rent it out. After an extremely long day we finally got to the room at 1:30 am.... More

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Thank you for your review of our Savannah Suites Norfolk. My heart goes out to you and your family as you are going through this move. It cannot be easy to move with small children. I wish you well and am dismayed that your stay with us was not satisfactory. Inspections of all vacant guest rooms are conducted daily by... More

traveller101101015

Albuquerque, New Mexico

Senior Reviewer

6 reviews

Reviews in 5 cities

4 helpful votes

“Shouldn't Be your First Choice - Maybe 2nd”

Reviewed 12 November 2011

1

person found this review helpful

Pros: - Clean Room - The one cockroach in the room isn't there anymore. Cons - Using coupons, they were out of the cheaper room type. Had to upgrade - They tack on a service charge to the quoted price - Non-smoking room reeked of smoke. Guess that's the way it is in Virginnia, the tobacco capital. - No WIFI,... More

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Thank you for posting a review of your stay at our Savannah Suite Norfolk. The list of pros and cons on your review is a great way to explain to future travelers the frustration that you experienced while staying at our Savannah Suites Norfolk. It is disheartening that your con list is so long, and the pros are not longer,... More

Neveragain S

Washington DC, District of Columbia

1 review

“Roach motel”

Reviewed 15 August 2011

After dark I counted no less than two dozen roaches in my room(#207) . I could not sleep thinking that the roaches would crawl in my bed . There were roaches on the walls in the hallway on the second floor. I counted about 7 in the hallway several doors down. I took pictures and videos of the roaches in... More

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Thank you for your review of our Savannah Suites Norfolk. Guest reviews assist us in improving our hotels and services for future travelers. Roaches are not tolerated at our hotels. Savannah Suites has a long term contract with a local exterminating company for dealing with pests and preventing infestations. We regret that your stay was not pleasant, but do invite... More

arizonaac

Phoenix, Arizona

Top Contributor

114 reviews

Reviews in 49 cities

40 helpful votes

“Tear this dump down”

Reviewed 11 August 2011

I had to spend one night in Norfolk before I flew out and wanted a place for about 10 hours. By skimping on price I put myself in probably the worst hotel I have ever stayed at that was rated 3-star by hotels.com i would not stay here again and would request the city tear this roach motel down. More

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Thank you for your review of our Savannah Suites Norfolk. Typically reviews allow our hotels to improve our amenities and services for future travelers. We sincerely apologize that your stay was not satisfactory. Specific complaints and suggestions are much more valuable and we welcome all guests to bring issues up to our Guest Service Representatives or our Management team. More

wetravela

Reviewer

4 reviews

Reviews in 3 cities

“DONT WASTE YOUR MONEY PAY A LITTLE MORE FOR COMFORT THIS PLACE IS THE WORST EXPERIENCE I'VE SEEN EVER!!!!!!!!!!! BRING PROTECTIO”

Reviewed 8 August 2011

obviously this is a place where pimps,hoes, drug dealers and whatever riff raff you can imagine meet up and socialize..ALL night...babies crying doors slamming totally disgusting. More

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Thank you for your review of our Savannah Suites Norfolk. We sincerely apologize that your stay was not completely satisfactory. We work diligently with the Norfolk Police Department to ensure that our hotel is a safe environment for our staff and guests. More

SDG4U

Winston Salem, North Carolina

1 review

1 helpful vote

“STAY AWAY!!!!”

Reviewed 5 July 2011

1

person found this review helpful

I stayed at Savannah Suites Norfolk July 4th weekend after family made the reservations. I will NEVER stay at this hotel again!!! The front desk staff were pleasant and the location is wonderful but that is all the good there is about this place. The hotel is filthy, the rooms are filthy, the sheets are rough and thin and not... More

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Thank you for your review of our Savannah Suites Norfolk. We are delighted that you were impressed with our Guest Service staff and our location. Since July, we have had the opportunity to “refresh” our housekeeping staff, as well as step up our inspections of our hotel and guest rooms, thanks in large part to your review. All available guest... More

dillabough

Philadelphia, Pennsylvania

1 review

“Quality hotel, no real complaints”

Reviewed 14 April 2011

Quality hotel, we stayed there 3 nights and had no real complaints. The fitness center was a plus, a little small, but provided me with everything I needed to get my daily fitness in. I was not expecting to be able to do laundry at the hotel, but the 24hr laundry room allowed me to wash my travel shirts for... More

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Thank you for your review of our Savannah Suites Norfolk. We look forward to the opportunity to welcome you back the next time you travel to Virginia. More

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Savannah Suites Norfolk

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