I spent two nights at this hotel earlier this monthApril 2012). The hotel is well located to go to either downtown Norfolk or Va. Beach. The place was clean and the bed was quite comfortable, as with all of the Hampton/Hilton propertiew where I stay. The reason I gave them a 4 vice a 5 are the grounds and the... More

As a loyal Hampton Inn patron on my weekly business travels, I have come to expect a certain level of quality and this Hampton Inn just off of USAA Drive in Norfolk was just an "okay" experience for me. The lobby was nice and I particularly appreciated the Krispy Creme Donuts and chocolate cookies upon check-in. Nice! But things got... More

I love Hampton Inns but probably wouldn't recommend this one and funnily enough it's right next to a full-service Hilton that was actually cheaper but my business associate was staying in the Hampton next door. Problems started when I called from the airport for directions and after I was told by the front desk that they'd never been over by... More

I don’t have any major complaints with this hotel. The staff was friendly and helpful. The room was clean and functional. The elliptical machine in the exercise room wasn’t working, but they allowed their guests to use the exercise room at Hilton next door. The complimentary Wi-Fi worked well and the free breakfast was OK. I had a room on... More

Stayed one night at this Hampton Inn with the expectation that it was like all prior Hamptons I have frequented and enjoyed. Au contraire! For the rate it is not up to the standards of sister properties. As HHonors members I received a room away from the very busy street sides, but facing USAA Drive is also very noisy -... More

Stayed here for business and was real happy to leave. The hotel is clean and the staff for the most part is helpfull and unfortunately that is about all that I can say that is positive. I was here 5 nights and by the 4th night my back ached from the too soft bed, housekeeping was a disappointment they ether... More

The Hampton Inn at Norfolk Airport is located far enough from the airport so that you do not get the feeling that you are at a typical airport hotel. It is located on the edge of a very nice businees park, surrouned by tress and with a full-service Hilton Hotel on the same property. Very nice. The Hampton in is... More

Arrived; got a room that didn't match my request, bathroom light didn't work, and the walls were dinged up. Called the front desk; they realized their error and asked me to come back down and get my new room key. So from the far end of the 4th floor hallway with all my bags, back down to the front desk.... More

I've had a hard time finding the "right" property in Norfolk when I travel for work. I used to stay at the Hilton next door, but the age of that hotel has badly caught up to it. I tried a Springhill a bit further out and wasn't impressed. This Hampton Inn will be my choice going forward. Location/Check-In The hotel... More