Stayed here for week room good. Food terrible. Pool dangerous bar abysmal. Entertainment laughable staff miserable. Flies and cats plentiful location fabulous This really is a horrendous hotel made worse by the majority of guests I am sure jk comes here for new material as the majority of people are morbidly obese. Chain smoke and eat like pigs. They either... More

Our room was very basic which is fine but the balcony door couldnt shut properly so it was tied together with a piece of string which isnt very safe, didnt do room service on one of the days. Food was absolutely awful so we found ourselves eating out instead of in which isnt what you want when all inclusive. There... More

Very good holiday. Room in main Hotel,clean and tidy.Very comfortable. Meals were mainly very good, breakfast (scrambled egg just like home), and lunch the best, and very varied.Bar staff on the ball, day and night ( cheers Juan & Hose ). Exellent pools which were tested every day, and plenty of room and sun beds around them. Entertainment during the... More

We stayed for the first week in June 2013 in room 304. Having read a lot of the negative reviews of this hotel, my wife and I took our 18month old little boy wondering if we had made a serious mistake. However, we had a fantastic holiday, and while the hotel could make a couple of minor improvements, we would... More

After reading other reviews on this hotel left us dreading this holiday however when we arrived we were pleasantly surprised! This hotel is clean, friendly staff and a great location. It may be basic but you pay for what you get. Meals were typical all inclusive but always something was found to eat (pasta, chips, fruit). Rooms are clean, spacious... More

Pleasantly surprised after reading reviews prior to going was nothing like the negative reviews we read it was clean and friendly handy for the beach and bars I really did fear the worst but it was a lovely place beds were comfortable room very clean and plenty of hot water we will definitely go back

We stayed as a couple in June 2013. Room was very basic but to be honest we weren't in it much. Food was lovely, with loads of choice. For breakfast there are cooked options and loads of fruit, pastries and juices. You can order a picnic for lunch if you are going out, which we did. Lunch and dinner in... More

When we arrived at the hotel, we were told that our rooms were located on the other side of the road. Though, instead of following us there, we were given directions in spanish/english, which meant that we had a hard time finding our rooms. We could have used a little more service there. The room was okay, but was lacking... More

W e had booked into the Fiesta Beach Apts but when we saw the state of the place we went to the Gran Playa who were the reception for both apts. When we told them there was no way we were staying in he Fiesta Beach they said they understood and gave us keys to an apartment in Gran Playa.... More