Besides the price , there was nothing else positive in this hotel, dirty, shower is broken, noisy , the heating was not working properly we spent there only 2 nights, never again. Far from center of London, going back at night looked very scarry, the neighbourhood looked really bad, homeless people, drunk young groups, etc....so please pay a little bit... More

Hotel in Illford, what a place!!!!! The staff I have to say are very helpful and friendly, the hotel needs a visit to B and Q and it would be terrific. Plenty of hot water in my drippy shower and if you're any bigger than a size 12 you may struggle to get in and out of the cubicle!!! New... More

As we were a family group of four staying during the busy Easter-weekend, we were given a "bungalow" across the road from the main building, with two bedrooms, a bathroom and a well-equipped kitchen (cooker, fridge, micro-wave, and the cleaning staff even washed up before we could say "whoops, I forgot!" The heating was excellent, much appreciated by my wife.... More

As my partner and I like to spend some private, quality time together, we often look for cheap and cheerful hotel rooms around this particular area, on this occasion we chose the Cranbrook. Easy to find, although we already know the area. Reception was ok, pleasant staff, a £20 key deposit is required, as we found in previous hotels along... More

I have been staying in this hotel for the last few years,, this time I went with my family and my family enjoyed stay there. This hotel is not far from ilford rail station and there is also bus stop outside hotel. The hotel provides very nice breakfast early in the morning, but for lunch and dinner you will have... More

When I initially read these reviews a year ago, I hesitated to book a room but only needed it for a night and then would be moving into centre London for the rest of our holiday. We regretted not having booked the entire trip there. This year when I was returning to London with my best friend and my mother... More

my room was priced at 27.50 a night. Staff was v.friendly and helpful but the room was in v.considerable need of modernising. There were cracks in wall, dated and stained carpet, mould in shower and on curtain, missing banisters on stairway, the list is endless; the fresh bedding and towels had a funny musty smell to them. Basically if your... More

Horrific! Went for a weekend away with the girls, understandably, you pay for what you get. However, I wouldn't bother! When we arrived, just from the outside we nearly turned around but thought we'd give it a shot. As soon as we got there the lady behind reception was extremely unhelpful. We had booked three rooms, tried telling us we... More

Stayed here after travelling down to start work the following morning(Hoping to get plenty of sleep before work)This did not happen!!!!In the room beside ours the couple were having a domestic this was around midnight this went on for over an hour swearing,banging of doors etc it took the hotel an age to come and sort this disturbance out!!!!!! SO... More