In this case, I booked two nights in a 4* hotel, expecting things to be at least reasonable. Not quite. The duty manager advised using the service lift towards the rear as the first one was worse than, "if we hoisted you up with a rope!". Corridors, room door, we'll be charitable and say they are "worn". The mattress s... More

We stayed here for 2 nights whilst visiting family nearby. Our room was on the 2nd floor (room 331) and we tried using the lift, however it was very slow and made so many clunking noises that we used the stairs for the rest of our stay for fear of getting trapped inside. The smell of food cooking as we... More

Due to work commitments have been stopping here on and off for the last 5 years but recently have had to spend more time in Rochdale. I have tried most of the hotels around this area but found this one is the best since Mercure took. The staff are friendly, helpful and do look after you. The food is really... More

We recently returned from 2 nights at the Norton Grange, staying in room 302 on the second floor. The check-in was average- the person checking us in was quick but didn't tell us where anything was other then our room. I had to ask where the breakfast was held, and how to access the spa- not a big deal but... More

Stayed here for a one night dinner package, Excellent value for money and food was great would recommend this place for a romantic break that doesn't break the bank. Very good leisure facilities pool and spa. More

Not bad, but a few observations - pretty average/too soft bed, avoid rooms on road side of hotel (very noisy), room service breakfast never arrived, wifi access extra and silly price, and signal poor. Otherwise, excellent staff at reception, in bar, and in restaurant - and pretty impressed with quality and price of dinner. Overall, ok, but not historic. More

As you can imagine, my little sisters wedding day was an event that the whole family were looking forward to and wanted this day to be as perfect as possible. The hotel itself is quite nice an we had a nice helpful welcome upon arrival. The wedding service itself was well organized and all went without a hitch, pardon the... More